Jennifer Rios
Jennifer Rios at Napoli Kia

Jennifer Rios

Service Advisor

Napoli Kia

241 Boston Port Road
Milford, CT 06460

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4.7
1,128 Reviews
4.7

1,128 Reviews

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1128 Reviews of Jennifer Rios

January 14, 2026

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Employee Rating

The experience with Napoli Kia is like no other. I have bought many cars in the past but I have never had as positive an experience with everyone. Between sales, finance, and the service department More

by Tarantinoty
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Rios

January 14, 2026

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I was very pleased with my service from the Kia dealership. I would recommend them. More

by chris.story1123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Haverl

January 12, 2026

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Outstanding service! !!! Jennifer Rios goes above and beyond to make sure that all services requested are completed. More

by Hawkinsvanessa
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Rios

January 12, 2026

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Outstanding service! !!! Jennifer Rios goes above and beyond to make sure that all services requested are completed. More

by Hawkinsvanessa
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Rios

January 10, 2026

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Everyone was very helpful and nice they texted me throughout the day, keeping me posted More

by Sheila
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Mike Haverl

January 06, 2026

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Pleasant and productive Very friendly and courteous with appropriate amenities as well as quick service given that I was waiting More

by jplude0
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Rios

January 04, 2026

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Jen was great to work with and got me in and out for a quick oil change. More

by TGS1226
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

January 02, 2026

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Employee Rating

Untruthful scammers The vehicle that I bought had a lot of mechanical issues. I brought it into the service department of the dealership to have these issues taken care of. They had the vehicle for one day More

by wwsnowman1
Recommend Dealer
No

Other Employees Tagged: Jennifer Rios

January 02, 2026

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Employee Rating

Always a good experience Great customer service. Very efficient and helpful. Making an appointment is very easy. More

by WCARMONA2
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Rios

January 02, 2026

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Employee Rating

They are easy to deal with, Customer friendly, and in and out fast service. Thank you Napoli kia More

by Owen.stewart86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Haverl

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