Jennifer Rios

Jennifer welcomed me on time, provided an expert and clear explanation of the services to be provided, offered me a time estimate for the work to be completed, made herself available during all times, a clear explanation of the services to be provided, offered me a time estimate for the work to be completed, made herself available during all times, and communicated effectively of the completion of the work. I can only say good things of Jennifer. Kia is lucky to have her in their team! More

by daniel.chamie Verified Customer Verified Customer

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It went extremely smooth. Jennifer was amazing and offered great customer service. Extremely kind, caring, and considerate. Jennifer was amazing and offered great customer service. Extremely kind, caring, and considerate. More

by christopherdigioia63 Verified Customer Verified Customer

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Time frame for waiting for service (recall) was about 1 1/2 hr. A video of the service was sent to my phone for viewing. Other works to done on the vehicle were highlighted. 1/2 hr. A video of the service was sent to my phone for viewing. Other works to done on the vehicle were highlighted. More

by LOGAN.LOGIE01 Verified Customer Verified Customer

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For the past two years, I have relied on Napoli Kia for maintenance, and they never disappoint. Huge shoutout to my advisor, Jennifer Rios, for keeping me in the loop and explaining everything so clearly. maintenance, and they never disappoint. Huge shoutout to my advisor, Jennifer Rios, for keeping me in the loop and explaining everything so clearly. I highly recommend this service department for their excellent work and service! More

by RRWALKER11 Verified Customer Verified Customer

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Liars and crooks. Just want to get you out of the door. They do shorty work and lie on the paperwork, don’t believe a word they tell you Just want to get you out of the door. They do shorty work and lie on the paperwork, don’t believe a word they tell you More

by Fucknapolikia Verified Customer Verified Customer

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So easy and super professional. I wish I lived closer and could bring my car there regularly. I wish I lived closer and could bring my car there regularly. More

by Smgervasi Verified Customer Verified Customer

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Thanks Treated good and in a timely manner. Dealership is always accommodating. Atmosphere clean, tidy and comfortable. All staff very friendly especially Jennifer! Dealership is always accommodating. Atmosphere clean, tidy and comfortable. All staff very friendly especially Jennifer! More

by l.abbotts Verified Customer Verified Customer

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Everything was fine online and car was ready when I was told it would be told it would be More

by JABANKS49 Verified Customer Verified Customer

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Your company did a great job on replacing my son's motor in his car. Service department was excellent and getting back to me in a timely manner. Look forward to doing a more business to your company. in his car. Service department was excellent and getting back to me in a timely manner. Look forward to doing a more business to your company. More

by DARYLEPATAKY Verified Customer Verified Customer

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It was good experience, she was kind & professional It was good experience, she was kind & professional. She when over the paperwork with & made sure i understood everything. was good experience, she was kind & professional. She when over the paperwork with & made sure i understood everything. More

by ODINSETH03 Verified Customer Verified Customer

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