Jennifer Rios
Jennifer Rios at Napoli Kia

Jennifer Rios

Service Advisor

Napoli Kia

241 Boston Port Road
Milford, CT 06460

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4.7
1,124 Reviews
4.7

1,124 Reviews

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1124 Reviews of Jennifer Rios

January 06, 2026

Dealership Rating
Employee Rating

Pleasant and productive Very friendly and courteous with appropriate amenities as well as quick service given that I was waiting More

by jplude0
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Rios

January 04, 2026

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Employee Rating

Jen was great to work with and got me in and out for a quick oil change. More

by TGS1226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 02, 2026

Dealership Rating
Employee Rating

Untruthful scammers The vehicle that I bought had a lot of mechanical issues. I brought it into the service department of the dealership to have these issues taken care of. They had the vehicle for one day More

by wwsnowman1
Recommend Dealer
No

Other Employees Tagged: Jennifer Rios

January 02, 2026

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Employee Rating

Always a good experience Great customer service. Very efficient and helpful. Making an appointment is very easy. More

by WCARMONA2
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Rios

January 02, 2026

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Employee Rating

They are easy to deal with, Customer friendly, and in and out fast service. Thank you Napoli kia More

by Owen.stewart86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Haverl

January 01, 2026

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Employee Rating

Very professional very clean everyone is very friendly i was totally impressed with the dealership overall first ti.e there is will definitely be a return costumer More

by chuckmascia
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Service Communication
Recommend Dealer
Yes

December 31, 2025

Dealership Rating
Employee Rating

I needed a starter early on a Saturday for my 2018 Kia Optima Ls They had one in stock and took me right in. Great work More

by gashe01
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Haverl

December 30, 2025

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Employee Rating

Good service from the crew members. I really appreciate the way they got things done and will go back for future care. More

by KERNSJ777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Haverl , Berrett

December 24, 2025

Dealership Rating
Employee Rating

I love this Kia location, everyone is nice Everyone speaks and was helpful not only the person assigned to me. This Kia location feels like a family More

by Secrina
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Rios

December 18, 2025

Dealership Rating
Employee Rating

convenient very welcoming and convenient place to go to get my oil changed at it is a very welcoming and convenient place to go get my oil changed at More

by niko060505
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Rios

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