Jennifer Rios
Jennifer Rios at Napoli Kia

Jennifer Rios

Service Advisor

Napoli Kia

241 Boston Port Road
Milford, CT 06460

Contact Me
4.7
1,210 Reviews
4.7

1,210 Reviews

Write a Review

1210 Reviews of Jennifer Rios

June 28, 2026

Dealership Rating
Employee Rating

Every aspect of Napoli Kia is top rate - Sales, leasing & service! Lots of personalized attention over the entire course of ownership/lease. They don’t try to talk you into something you don’t want or need. More

by JUDYPRIMAVERA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Haverl , Juan Lopez - sales … excellent!

June 27, 2026

Dealership Rating
Employee Rating

Jennifer has always been kind and very reasonable even when you may be going through car issues. More

by l.abbotts
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Rios

June 18, 2026

Dealership Rating
Employee Rating

Berit Ostensen is just an amazing lady. Outstanding customer service, skills, she provides in a professional and friendly manner in an easy to understand manner, she provides excellent deta More

by ac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 17, 2026

Dealership Rating
Employee Rating

Attentive to detail and communication Pleasant to work with and very good communicator on work being done More

by WAYNEROBERtson
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Rios

June 17, 2026

Dealership Rating
Employee Rating

Courteous staff and professional Always kept up to date regarding my vehicle. Always feel well taken care of. More

by TPAS63
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Rios

June 15, 2026

Dealership Rating
Employee Rating

Berit is an outstanding member of the Service Department of Napoli Kia in Milford. She is so helpful and shows great customer care. She provides help in a friendly and respectful way as well as some kindnes More

by jonathanclaude3010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 14, 2026

Dealership Rating
Employee Rating

Great It was great , really good ! Have a good day Bye Anshdjaks dhs. Shan's. S More

by Trentinidouglas
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Rios

June 14, 2026

Dealership Rating
Employee Rating

Marissa gave exceptional customer service service and frequently updated me on my vehicle being services. She backed me on my concerns related to the warranty and coverage. More

by Steve
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marissa Kleiner

June 11, 2026

Dealership Rating
Employee Rating

As always my experience was wonderful. Everyone was so nice. Jennifer kept me updated as I waited. Jennifer was very sweet, kind and knowledgeable and I felt like I didn't have to worry ab More

by pattiwrkmsk
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Rios

June 11, 2026

Dealership Rating
Employee Rating

Napoli Kia provides impeccable service. All of their Associates are very personable, professional and efficient. More

by shellymontanaro
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Rios

1
...

Dealership Inventory (336 Vehicles)

used 2025 Kia Telluride car, priced at $46,793
2025 Kia Telluride
used
Wolf Gray exterior
Automatic
All-wheel Drive
used 2020 Kia Forte car, priced at $16,793
2020 Kia Forte
used
Clear White exterior
CVT
Front-wheel Drive
new 2026 Kia Sportage car, priced at $41,474
2026 Kia Sportage
new
Metal exterior
Automatic
All-wheel Drive
new 2026 Kia Sorento Hybrid car, priced at $43,215
2026 Kia Sorento Hybrid
new
Green exterior
Automatic
All-wheel Drive
used 2018 Kia Sportage car, priced at $17,793
2018 Kia Sportage
used
Black Cherry exterior
Automatic
All-wheel Drive
used 2019 Kia Forte car, priced at $16,793
2019 Kia Forte
used
Gravity Gray exterior
CVT
Front-wheel Drive