Jennifer Rios
Jennifer Rios at Napoli Kia

Jennifer Rios

Service Advisor

Napoli Kia

241 Boston Port Road
Milford, CT 06460

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4.7
1,099 Reviews
4.7

1,099 Reviews

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1099 Reviews of Jennifer Rios

December 04, 2025

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Employee Rating

Was unable to do the mechanical work required to fix the heat in my truck would not recommend xxxx. Poor performance said it was the best they could do. I have no heat in my truck. More

by spmorrissey69
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Mike Haverl , Marissa at Napoli Kia said that she really didn’t have to fix it.

December 04, 2025

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Kia solved my situation in a very timely manner and was very professional. They were very informative about the process which gave me peace of mind. More

by Momg279
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mike Haverl

December 03, 2025

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Always Napoli Kia got my expectations on my car service, and Jennifer gave me and amazing experience, she's always polite attentive, friendly and honest about Al the information and prices about what you ne More

by jicp007us@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Haverl

December 02, 2025

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Very good service, they delivered my car faster than I expected, and the video they sent me explaining everything that was done is also very good. Thank you. More

by MANINO
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Recommend Dealer
Yes

Other Employees Tagged: Mike Haverl

December 02, 2025

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Muy buena la atención Esty contenta si recomendaria a otros clientes que tengan un lindo día More

by naranjok365
Service Price Transparency
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Recommend Dealer
No

November 28, 2025

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Napoli has great professionals who really care! Honest and genuine people who take care of your car. More

by Chapman2
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Recommend Dealer
Yes

November 28, 2025

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Everyone’s good courteous very helpful I have nothing bad to say nothing else to say every time I went in everyone was good. More

by Raka8805
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Recommend Dealer
Yes

November 28, 2025

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Employee Rating

The service department is very professional. They are very thorough, fair, and do the best they can for the customer More

by mkfarrell81
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

November 25, 2025

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Employee Rating

Great customer service. Jen was great, made us aware of every step of the process. More

by Sterlingtanice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 25, 2025

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Employee Rating

5 I always have a great experience when income get my car serviced. If I could give 10 stars I would. Thank you! More

by punjames
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Rios

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