Jennifer Rios
Jennifer Rios at Napoli Kia

Jennifer Rios

Service Advisor

Napoli Kia

241 Boston Port Road
Milford, CT 06460

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4.7
1,263 Reviews
4.7

1,263 Reviews

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1263 Reviews of Jennifer Rios

October 13, 2026

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Employee Rating

The dealership experience was fine. The online service scheduling platform was terrible. Overall, it was a fine experience More

by marnie9971
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Rios

October 13, 2026

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Dealership was Professional and handled issue quickly. Jennifer was pleasant to with with and kept me updated throughout process. More

by JENBALOGH
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Rios

October 12, 2026

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Great place to get your car serviced and checked. The place is very clean! C More

by carolinevieira2191
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

October 06, 2026

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Courteous, Welcoming , Everything was fine except the waiting area was freezing the AC was way too cold for this time of the year More

by Drayshawn7777
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Rios

October 03, 2026

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Very amazing service and professional staff , that wants to help you resolve the issues effectively . More

by Shawnheslop
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

October 02, 2026

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I was so pleased with the service and Kia! Everything was under warranty and the communication with Jen was outstanding! More

by JELLYBEANDAWES.SD
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Rios

September 29, 2026

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Excellent Jennifer and everyone were outstanding thank you again Mr. NAPOLI is the greatest thank you More

by RROSATI
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Rios

September 29, 2026

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Haven't had the car for even a year and it's been nothing but head aches. Constantly back at the dealer. Burning oil, terrible vehicle and experience More

by mskiba22
Recommend Dealer
No

Other Employees Tagged: Jennifer Rios

September 29, 2026

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Bought a vehicle last year. It's been nothing but problems. It's in and out of the shop every month for issues they can not fix. Worst car experience I've ever had More

by mskiba22
Recommend Dealer
No

Other Employees Tagged: Jennifer Rios

September 29, 2026

Dealership Rating
Employee Rating

It's a good place to bring your vehicle. I drop it off, they tell what needs to be done and then text when ready. The service people are very attentive More

by doreendort
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Rios

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