Jennifer Rios
Jennifer Rios at Napoli Kia

Jennifer Rios

Service Advisor

Napoli Kia

241 Boston Port Road
Milford, CT 06460

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4.7
1,190 Reviews
4.7

1,190 Reviews

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1190 Reviews of Jennifer Rios

May 16, 2026

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Employee Rating

Sincere. Professional. Accommodating and kept me informed. Jennifer was top shelf and took pride in providing quality service to her customers More

by keith87
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Rios

May 07, 2026

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Jennifer welcomed me on time, provided an expert and clear explanation of the services to be provided, offered me a time estimate for the work to be completed, made herself available during all times, a More

by daniel.chamie
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Rios

May 06, 2026

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It went extremely smooth. Jennifer was amazing and offered great customer service. Extremely kind, caring, and considerate. More

by christopherdigioia63
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Rios

May 04, 2026

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Time frame for waiting for service (recall) was about 1 1/2 hr. A video of the service was sent to my phone for viewing. Other works to done on the vehicle were highlighted. More

by LOGAN.LOGIE01
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Service Time
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Recommend Dealer
Yes

April 28, 2026

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For the past two years, I have relied on Napoli Kia for maintenance, and they never disappoint. Huge shoutout to my advisor, Jennifer Rios, for keeping me in the loop and explaining everything so clearly. More

by RRWALKER11
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Rios

April 24, 2026

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Liars and crooks. Just want to get you out of the door. They do shorty work and lie on the paperwork, don’t believe a word they tell you More

by Fucknapolikia
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Workmanship
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Recommend Dealer
No

April 23, 2026

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So easy and super professional. I wish I lived closer and could bring my car there regularly. More

by Smgervasi
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Rios

April 22, 2026

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Thanks Treated good and in a timely manner. Dealership is always accommodating. Atmosphere clean, tidy and comfortable. All staff very friendly especially Jennifer! More

by l.abbotts
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Rios

April 18, 2026

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Everything was fine online and car was ready when I was told it would be More

by JABANKS49
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Rios

April 17, 2026

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Employee Rating

Your company did a great job on replacing my son's motor in his car. Service department was excellent and getting back to me in a timely manner. Look forward to doing a more business to your company. More

by DARYLEPATAKY
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Mike Haverl

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