Jennifer Rios
Jennifer Rios at Napoli Kia

Jennifer Rios | Page 2

Service Advisor

Napoli Kia

241 Boston Port Road
Milford, CT 06460

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4.6
958 Reviews
4.6

958 Reviews

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958 Reviews of Jennifer Rios

June 20, 2025

Dealership Rating
Employee Rating

All went great Staff were very helpful and the waiting area was good Took them less time than expected and I was sent videos of my vehicle during the maintenance More

by Salameh.motasem
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Rios

June 19, 2025

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Employee Rating

Thank God I had enrolled in the extended warranty program! Also shout-out to Marissa for taking good care of me . More

by jkrantz9473
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Dimatteo, Ashley Power

June 19, 2025

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Employee Rating

Quick and efficient. Staff was very friendly and helpful. Process was very easy and they went above and beyond More

by tamayjerry07
Recommend Dealer
Yes

June 19, 2025

Dealership Rating
Employee Rating

The service was so quick and easy. I dropped my car off and had a call within a couple hours to come get it. Did not cost a thing either which is great. They bought parts for a recall More

by JCSAPILLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 19, 2025

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Employee Rating

Arrived on time for my appointment and waited for over an hour for an oil change. Was not kept up to date on an ETA. Only received a text message try to upsell me on products. Also, the cost of an oil chan More

by joseph.trombetta6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mike Haverl

June 19, 2025

Dealership Rating
Employee Rating

Fine Timely efficient courteous I have no complaints. The job was done well. Thank you More

by isykleb
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Rios

June 19, 2025

Dealership Rating
Employee Rating

Oil change, tire rotation, and inspection went well. Great customer service staff. Thanks for the service. More

by TOM.C.ABEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Haverl

June 17, 2025

Dealership Rating
Employee Rating

Napoli Kia consistently exceeds expectations and offers quality customer service. The pricing is fair, the location is wonderful and their service is great. More

by pastor3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Haverl , Marissa

June 17, 2025

Dealership Rating
Employee Rating

Upon arriving at the service area, I was greeted with smiles and a positive attitude. I arrived early, and Jenn promptly took me inside. She provided me with updates and an estimated time of completion. More

by MTMOODY8999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 17, 2025

Dealership Rating
Employee Rating

Wonderful Had a great experience. Got my first free oil change and vehicle maintenance. Friendly customer service. Would recommend. 9/10 More

by kaiidja.buddoo
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Rios

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