

958 Reviews
Write a Review958 Reviews of Jennifer Rios
June 20, 2025
All went great Staff were very helpful and the waiting area was good Took them less time than expected and I was sent videos of my vehicle during the maintenance area was good Took them less time than expected and I was sent videos of my vehicle during the maintenance More
Other Employees Tagged: Jennifer Rios
June 19, 2025
Thank God I had enrolled in the extended warranty program! Also shout-out to Marissa for taking good care of me . program! Also shout-out to Marissa for taking good care of me . More
Other Employees Tagged: Dave Dimatteo, Ashley Power
June 19, 2025
The service was so quick and easy. I dropped my car off and had a call within a couple hours to come get it. Did not cost a thing either which is great. They bought parts for a recall I dropped my car off and had a call within a couple hours to come get it. Did not cost a thing either which is great. They bought parts for a recall and helped me with that too. Great dealership and good customer service. More
June 19, 2025
Arrived on time for my appointment and waited for over an hour for an oil change. Was not kept up to date on an ETA. Only received a text message try to upsell me on products. Also, the cost of an oil chan hour for an oil change. Was not kept up to date on an ETA. Only received a text message try to upsell me on products. Also, the cost of an oil change was the highest I have ever been charged. More
Other Employees Tagged: Mike Haverl
June 19, 2025
Oil change, tire rotation, and inspection went well. Great customer service staff. Thanks for the service. Great customer service staff. Thanks for the service. More
Other Employees Tagged: Mike Haverl
June 17, 2025
Napoli Kia consistently exceeds expectations and offers quality customer service. The pricing is fair, the location is wonderful and their service is great. quality customer service. The pricing is fair, the location is wonderful and their service is great. More
Other Employees Tagged: Mike Haverl , Marissa
June 17, 2025
Upon arriving at the service area, I was greeted with smiles and a positive attitude. I arrived early, and Jenn promptly took me inside. She provided me with updates and an estimated time of completion. smiles and a positive attitude. I arrived early, and Jenn promptly took me inside. She provided me with updates and an estimated time of completion. Once the service was completed, she escorted me to my car and extended her well wishes for a pleasant day. The culmination of this wonderful experience was the cherry on top: my sincere gratitude to Jennifer. More
June 17, 2025
Wonderful Had a great experience. Got my first free oil change and vehicle maintenance. Friendly customer service. Would recommend. 9/10 Got my first free oil change and vehicle maintenance. Friendly customer service. Would recommend. 9/10 More
Other Employees Tagged: Jennifer Rios