Jennifer Severence
Jennifer Severence at Lia Hyundai Albany

Jennifer Severence

Assistant Service Manager

Lia Hyundai Albany

945 Central Ave
Albany, NY 12205

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2 Reviews
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2 Reviews

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2 Reviews of Jennifer Severence

July 27, 2026

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Employee Rating

Got misleading history about the lightly-used car I bought, then absolutely terrible customer service when things went wrong that should have been caught before I bought it. Their MO seems to be to lea More

by ecschell56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

October 02, 2024

Dealership Rating
Employee Rating

All of the staff were very helpful. Michael Carpenter was fantastic.He was honest on how long it might take and kept me upto date on the progress. More

by T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Devin Bradt, Mike Carpenter, Lou Devito, Timothy Frank, Casandra Rancourt

Oct 04, 2024

Lia Hyundai Albany responded

Thanks for stopping by to share your 5-star review of Michael! We're glad he addressed your vehicle's service process with plenty of communication. Please don't hesitate to reach out when we can help you again. It's always our pleasure!

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