Jenny Scott | Page 42

Jennifer is awesome!!! She's a keeper! Very knowledgeable, she explained things well and answered all my questions, checked with the mechanic as necessary. Courteous and professional. knowledgeable, she explained things well and answered all my questions, checked with the mechanic as necessary. Courteous and professional. More

by VMLEBLANC1 Verified Customer Verified Customer

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Pleople were very nice that waited on us! Love the new way to get oil changed and vehicle repaired much better service than it use to be! way to get oil changed and vehicle repaired much better service than it use to be! More

by PAMELAK62 Verified Customer Verified Customer

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Bob Rohrman Subaru has worked very diligently to be a high customer service provider. In all of our interactions, both sales and service, their staff has made themselves available to answer questions an high customer service provider. In all of our interactions, both sales and service, their staff has made themselves available to answer questions and make certain arrangements are clear. More

by Ken H Verified Customer Verified Customer

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The service department staff are very friendly and explain everything very well. It is great that they allowed me to see the damaged part on the vehicle while on the car lift. The prices for replaceme explain everything very well. It is great that they allowed me to see the damaged part on the vehicle while on the car lift. The prices for replacement parts could be a little more competitive but the labor rate is quite fair. I wish they would contact the customer sooner when special order parts arrive in the shop. I would rate my Subaru service experience a 9/10 - thanks for everything! More

by jmweber.1988 Verified Customer Verified Customer

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I recently had to have my headlights adjusted . I needed a loaner car overnight and it was no problem. Went like clockwork . Then my starlink subscription stopped and that was working by the next workday a loaner car overnight and it was no problem. Went like clockwork . Then my starlink subscription stopped and that was working by the next workday ! More

by fishchuck66 Verified Customer Verified Customer

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Jenny is amazing!! After some hiccups with parts not arriving to do a warranty repair, she got involved and turned a frustrating experience into a very pleasant one. Everyone I've interfaced with has b arriving to do a warranty repair, she got involved and turned a frustrating experience into a very pleasant one. Everyone I've interfaced with has been friendly and helpful, but Jenny went above and beyond to make sure I left as a happy, returning customer. Kudos!! More

by hinesjt Verified Customer Verified Customer

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Were great to help me with my self installed Subaru remote start. Subaru provided a bad unit "out of the box" and they help diagnose this and then programmed it for me after I replaced the controller remote start. Subaru provided a bad unit "out of the box" and they help diagnose this and then programmed it for me after I replaced the controller with the replacement. More

by rich.glassburn Verified Customer Verified Customer

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Everything was great with the exception of trying to call in to see if my car was done. Seems like everyone is too busy to answer the phone. When they did it was very cordial, though!! in to see if my car was done. Seems like everyone is too busy to answer the phone. When they did it was very cordial, though!! More

by GOHUMGIRL Verified Customer Verified Customer

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I always thought the customer service was terrible at Bob Rohrman. Of course getting women to work in the area of helping customers turned it around to an amazing experience. They were helpful and pleasan Rohrman. Of course getting women to work in the area of helping customers turned it around to an amazing experience. They were helpful and pleasant to talk to. It couldn't of been a better experience! More

by JILL.POTTS Verified Customer Verified Customer

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Great job. Managed to get me a lower price than estimated due to a rock being stuck in my car. Works fine so far. Thanks. due to a rock being stuck in my car. Works fine so far. Thanks. More

by tengflee Verified Customer Verified Customer

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