"Great experience !!!"
Words are not enough to describe how happy I am with my Jeep.
Jerell Difulvio was extremely professional, Friendly , honest, explained everything clearly, answered questions I had. I didn't feel rushed to make a decision.
Eddie Bhatti, the business manager was also very nice and professional. Explained step by step the payment plan, services, etc.
A gentleman was picking up the trash and stopped doing his work to help me to move my belongings to my new car. So nice!!!
The entire team (unfortunately I don't know everybody's name), were great.
This is my second experience with Colonial Dodge and for sure won't be the last one.
Thank you all so much!!!
"Second vehicle purchas at Colonial CJD"
This was my second purchase in 13 months time. Worked with Jerrell on both purchases and my buying experience was very easy. Jerrell was a pleasure to deal with and was very knowledgeable and helpful through all aspects of the purchases I made.
Thank you jerell for helping me pick out the car I wanted and thank you Eddie for helping me lower my payments monthly. You guys are awesome
"Difficult situation made easy...."
They made my experience easy, I was upside down quite a bit in a vehicle I didn't feel safe in where winter is approaching. Tim and Jerell were very helpful. Tim is a honest guy and Jerell is very knowledgeable...I really wanted a Grand Cherokee and we weren't sure if it would work with my current situation, well they did it, they made it work! I have never been into a dealership where all the employees are down to earth, funny and can hold a normal conversation without feeling you're just a number in their dealership. Thanks Guys!!!!
"Worst Car Buying Experience Ever"
I’ve purchased a lot of vehicles during my life and this was truly the most painful. Horrendous lack of communication and product knowledge. I purchased a 2018 Pacifica Limited and the on board vacuum was not installed during prep. When I questioned the sales person (Jarell) he said the bag which actually contained the vacuum was “just accessories.” It wasn’t. He also had very little understanding of the technology of the vehicle. I also was extremely dismayed to find significant wheel marks left in the pillar trim from the prep detail when I got it in sunlight. You don’t “wheel” those! That can’t be fixed! I also never received a survey I’m guessing due to the fact that I responded to the GM’s email explaining that no, I would not be rating them well. So obviously, you can’t trust those numbers. Were it not for the fact that no other dealer had this exact vehicle, I certainly would not have purchased here. And I definitely won’t return.
Other Employees Tagged:
"Great experience "
- Anderson B Dias
Just finalized the purchase of my new Certified Ram 1500 Laramie. Phenomenal service especially from Eddie Bhatty who made sure to find me the best deal and APR rate being that I am a young creditor. I was recommended by my father in law and will pass it along due to its exceptional service.
Excellent service friendly staff. Very helpful in financing the vehicle. Quick and easy and got me the deal i wanted with no hidden cost. Explained all the options available to me and got me in and out in a timely manner when purchasing my new ram.
Great customer service! Very Professional working with us. Jerell was our salesman wasn't pushy took his time with us. I would buy another vehicle from them and would recommend them to family and friends.
"Best place to get a car"
- Jay P
I went there to buy a jeep Everyone was very helpful and friendly .Eddie bhatty and Jerrell D are the nicest people you will meet. I highly recommend looking for them.
"Great service, outstanding experience"
- Nadine M.
This is my third vehicle from Colonial in Hudson and each time the experience has been great. Jerell knew I was looking for a car to drive while still being good in the winter and I ended up buying a Dodge Charger with AWD. I've also had the Jeep Cherokee and Jeep Compass but was looking for a car this time. I'm so excited to start driving the Charger.
Plus I liked filling out the finance forms online at home. It was very easy.