The sales service and parts are very good.
I want to recognize Spencer Ragus for his help thank you.
I want to recognize Spencer Ragus for his help thank you.
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by Marcel Haik
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Kelly Boesch
May 24, 2023 -
Paretti Mazda Of Covington responded
Marcel,
Thanks for sticking with us! Enjoyed working with you. Many safe miles ahead
Thanks
Cody Jones
May 24, 2023 -
Marcel Haik responded
Thank you Cody. I've bought a lot of cars in my life, and I think this is the best dealership I've ever dealt with. Thank you to you ,Spencer JC Diane Nick Zach,and the whole team for working with us and being honest patient and up front. A special shout out to Spencer Ragus, for going above and beyond even though I went back and forth on my decision for several months LOL. He never gave up on me. Suffice it to say you guys did an impressive job! I may have to become a spokesman for Paretti Mazda of Covington LOL! I don't think people know what they are missing - I think most people are accustomed to being used and abused at car dealerships :-(. I wish all of you guys a long and prosperous career.
Sincerely,
Marcel Haik
PS you can share and or edit this with others if you'd like, especially your team. (I've had bronchitis for 10 days so I've literally put only around 50 MI on the vehicle). I really think I need to buy y'all lunch ASAP! 🍕🌯🥪
May 24, 2023 -
Marcel Haik responded
I hope I didn't forget anyone-if I did, my thanks to them as well, even the guy that put my Paretti pledge license plate on.
I would like to recognize Spencer Cody JC Diane Zack and
Nick for all of their help. It was probably the best car dealership experience I've ever had. They all went above and beyond helping me be satisfied
Nick for all of their help. It was probably the best car dealership experience I've ever had. They all went above and beyond helping me be satisfied with my experience!
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by Marcel Haik
Verified Customer
Verified Customer
Great service.
Communication was very good. The work was done on time and the entire process was stress free. Kudos!
Communication was very good. The work was done on time and the entire process was stress free. Kudos!
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by dugast643
Verified Customer
Verified Customer
Service Price Transparency
May 24, 2023 -
Paretti Mazda Of Covington responded
Thanks for the great review!
Top tier service!
Alex and Cody are the real deal. Customer service and satisfaction are impeccable.
Alex and Cody are the real deal. Customer service and satisfaction are impeccable.
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by cassidylardizabal
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Kelly Boesch, Cody Jones, Alex
May 24, 2023 -
Paretti Mazda Of Covington responded
Love this review! Thankful for you and Kelsey
Many safe miles
Cody
The team did a great job getting the part on order and
delivering the next day!
delivering the next day!
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by huckeyam09
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Landon Curtis
, Kelly Boesch, Cody Jones, Alex Lobre, Julius Storman
I had an issue after originally getting my car serviced
and when I called the staff was just as friendly as my original visit. I felt noticed and heard as a customer, which can be rare lately. I really app
and when I called the staff was just as friendly as my original visit. I felt noticed and heard as a customer, which can be rare lately. I really appreciated the video provided for the inspection, the friendliness and attentiveness and will be coming back for future service.
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by MEBIERMA
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Kelly Boesch
May 15, 2023 -
Paretti Mazda Of Covington responded
Thank you for this awesome review!
Great service.
In addition to the part I needed to replace, they checked the car over, vacuumed it, filled fluids, and gave me a detailed list of condition battery,
In addition to the part I needed to replace, they checked the car over, vacuumed it, filled fluids, and gave me a detailed list of condition battery, tire, brake pads. I feal comfortable the car is safe to drive, and aware of issues that need attention in the future. Thanks.
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by AJPARTS
Verified Customer
Verified Customer
Service Price Transparency
Very clean and everyone was very nice.
Quick service and received the car back very clean
Quick service and received the car back very clean
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by dtrainjp1328
Verified Customer
Verified Customer
Service Price Transparency
May 15, 2023 -
Paretti Mazda Of Covington responded
Thanks for this awesome review!
The dealership was clean.
The service was superior. The service manager was very courteous and knowledgeable.
The service was superior. The service manager was very courteous and knowledgeable.
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by Jglapion44
Verified Customer
Verified Customer
Service Price Transparency
May 15, 2023 -
Paretti Mazda Of Covington responded
Love this review
Sales and finance (JC and Cody) were transparent,
friendly, and respectful from beginning to end. Highly reviewed.
friendly, and respectful from beginning to end. Highly reviewed.
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by SHELLEYSPARKS
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
John carlos Hernandez, Cody Jones
May 03, 2023 -
Paretti Mazda Of Covington responded
Ms. Shelley,
It was such a pleasure meeting you and giving you a 10times better experience than your last purchase :).. Glad you gave us a shot
See you for the first free oil change
Thanks
Cody Jones