Jeremy Chrisman

Took my car to shop for a new water pump and timing chain. After getting my car back within a couple days I start having issues. My engine light comes on. I take my car back to find out I have a cyl chain. After getting my car back within a couple days I start having issues. My engine light comes on. I take my car back to find out I have a cylinder 1 misfire. Diagnosis is a bad coil on cylinder 1. Repair 1 coil and all new spark plugs. They wouldn't admit any fault at all that they might of damaged the coil while replacing the water pump and timing chain. The only reason I ended up getting a $40 discount is I had a coupon from Ford. I have also asked 4 different times for a estimate for a part for my car from an accident. Being told they have some computer problem and waitng on IT. Still waiting. More

by rachel.leath Verified Customer Verified Customer

Report | Print

Every time I've taken my car to them for service I've been treated well and very satisfied with the experience. been treated well and very satisfied with the experience. More

by ANIMALIMAGES Verified Customer Verified Customer

Report | Print

The people at the service center are always very helpful and polite. They answer every question I ask. and polite. They answer every question I ask. More

by cll1 Verified Customer Verified Customer

Report | Print

Quick, friendly and efficient. Easy to make the service appointment. Only negative is I don’t like the surcharge for using a credit card. Especially my Ford credit card. Please p Easy to make the service appointment. Only negative is I don’t like the surcharge for using a credit card. Especially my Ford credit card. Please price your services to be able to absorb credit card fees. If I have a major repair I’d have to consider finding a dealer that. Doesn’t charge these fees. More

by Keithr73 Verified Customer Verified Customer

Report | Print

Good service and great people will be back for sure the staff are super nice staff are super nice More

by TMP69.TMP Verified Customer Verified Customer

Report | Print

Started service right on time The service was completed quickly. Nice customer waiting area complete with good tasting coffee. quickly. Nice customer waiting area complete with good tasting coffee. More

by arnolds74 Verified Customer Verified Customer

Report | Print

Made appointment for a Saturday service was completed within an hour. The only complaint I have is I was charged more than the amount in my service completed text ($118.90 text showed due but was charge within an hour. The only complaint I have is I was charged more than the amount in my service completed text ($118.90 text showed due but was charged $121.87). More

by KEVDOGANDROBIN Verified Customer Verified Customer

Report | Print

I came in 2 days in a row. Once for the truck and once for the Edge (both for the works). It took 1 hr for the truck and 1/2 hr for the edge, both had appointments. I know time Once for the truck and once for the Edge (both for the works). It took 1 hr for the truck and 1/2 hr for the edge, both had appointments. I know times can vary and things come up. I wasn't in a hurry so I'm still happy with the service. I feel they did a thorough job and communicated with me what needed to be done without being pushy More

by meverett50 Verified Customer Verified Customer

Report | Print

Got me in the same day I called! I appreciated that and service was done quickly. I appreciated that and service was done quickly. More

by steff52722 Verified Customer Verified Customer

Report | Print

Was very fast, went in for oil change, check everything, also listen to my notes about the work and did as requested also listen to my notes about the work and did as requested More

by flick-stumps-0i Verified Customer Verified Customer

Report | Print