Took my Murano in for the $50 oil change at 8:30 am.
It took well over an hour! Video diagnose shows front pads and rotors eventually! My copy of the diagnostic report says the rear brakes need replacin
It took well over an hour! Video diagnose shows front pads and rotors eventually! My copy of the diagnostic report says the rear brakes need replacing? Also paid well over $250 on May 22 for CVT fluid exchange. Now the dealership says it needs replaced again? Lol!! Just don’t have a lot of confidence in this dealership!!
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by Investigation
Service Price Transparency
Jul 04, 2026 -
Fort Wayne Nissan responded
Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't live up to expectations. Thank you for bringing it to our attention. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Please reach out to us directly.
Great people and service.
I recommend everyone come and experience the service you would love.
I recommend everyone come and experience the service you would love.
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by DONOSBO7
Verified Customer
Verified Customer
Service Price Transparency
Mar 04, 2023 -
Fort Wayne Nissan responded
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Fort Wayne Nissan.
Very friendly staff who explain everything in detail.
Candice made sure to provide extra calls and support to make sure I had a great experience. the service staff were all very courteous and knowledgeab
Candice made sure to provide extra calls and support to make sure I had a great experience. the service staff were all very courteous and knowledgeable.
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by LTRAVIS161
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Danny Porter,
Dave Nagel
, Keaton Brown, Ryan Dishong, Herbie Tran, Candice was very caring and helpful.
Feb 22, 2023 -
Fort Wayne Nissan responded
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Fort Wayne Nissan.
Feb 24, 2023 -
Fort Wayne Nissan responded
Ltravis161, we're happy you found our staff to be so supportive during your experience here at Fort Wayne Nissan. Please don't hesitate to reach out to us if there's anything more we can do!
Great customer service and friendly staff.
Clean environment and free popcorn was a plus! Will be back!
Clean environment and free popcorn was a plus! Will be back!
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by O2BPAID4
Verified Customer
Verified Customer
Service Price Transparency
Feb 22, 2023 -
Fort Wayne Nissan responded
Thanks for sharing your thoughts about your experience with Fort Wayne Nissan. We appreciate your business and hope to see you again soon!
Feb 24, 2023 -
Fort Wayne Nissan responded
O2bpaid4, thanks for your praise and kind comments about our team. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Fort Wayne Nissan!
Excellent people and service .
I recommend them to everyone. It’s clean and a very comfortable place to wait for your device.
I recommend them to everyone. It’s clean and a very comfortable place to wait for your device.
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by DONOSBO7
Verified Customer
Verified Customer
Service Price Transparency
Feb 12, 2023 -
Fort Wayne Nissan responded
Thank you for choosing Fort Wayne Nissan. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Very kind people.
It was my first time there, they helped me go where i needed to and got everything done in good time. Will be going back.
It was my first time there, they helped me go where i needed to and got everything done in good time. Will be going back.
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by victoriatraylor2
Verified Customer
Verified Customer
Service Price Transparency
Jan 29, 2023 -
Fort Wayne Nissan responded
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Victoria, please let us know.
There was a great ease of service each attendant was very
pleasant to work with I enjoy sitting in the waiting room love the popcorn I just love Nissan they have been wonderful to me I've never had the exper
pleasant to work with I enjoy sitting in the waiting room love the popcorn I just love Nissan they have been wonderful to me I've never had the experience with any other car dealership.
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by ACLEM1958.AC
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Danny Porter,
Dave Nagel
, Kevin Amorini, Keaton Brown, Ryan Dishong, Nick Stoffell, Herbie Tran
Jan 29, 2023 -
Fort Wayne Nissan responded
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Service was fast.
I just wished they would offer car wash or vacuuming your car out. I moss that from my old car.
I just wished they would offer car wash or vacuuming your car out. I moss that from my old car.
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by EPIPHANYGIRL1
Verified Customer
Verified Customer
Service Price Transparency
Jan 22, 2023 -
Fort Wayne Nissan responded
Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.
Friendly staff.
Very professional and work was.done in a timely manner. Price was as quoted
Very professional and work was.done in a timely manner. Price was as quoted
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by CONGDON5
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Keaton Brown, Adam Wheeler
Jan 17, 2023 -
Fort Wayne Nissan responded
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Speediest service ever.
The staff was awesome and so was the popcorn in the lobby!
The staff was awesome and so was the popcorn in the lobby!
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by CHRISTIAN.BOWSER
Verified Customer
Verified Customer
Service Price Transparency
Nov 11, 2022 -
Fort Wayne Nissan responded
Thank you, Christian! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Fort Wayne Nissan.