Jeremy Matthews | Page 11

Jeremy was awesome. Went in to look at one car and was not happy with that car so Jeremy showed us others and we came away with a perfect fit for our family. Thank you again, Jeremy not happy with that car so Jeremy showed us others and we came away with a perfect fit for our family. Thank you again, Jeremy More

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Very good service. Everyone was very professional and kind. This is the third car I have purchased from the. I would not by a Subaru any place else. kind. This is the third car I have purchased from the. I would not by a Subaru any place else. More

by eldonsue Verified Customer Verified Customer

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Great customer service. Took time to see what my needs were. Great experience with the individuals I interacted with. Chose this dealership since it was the first to reach out on the internet sales. Did were. Great experience with the individuals I interacted with. Chose this dealership since it was the first to reach out on the internet sales. Didn’t feel pressured or rushed. More

by onealranch Verified Customer Verified Customer

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Best car buying experience we've had. Jeremy was great! He had the answers to my questions and made purchasing a Subaru relaxing and easy. He had the answers to my questions and made purchasing a Subaru relaxing and easy. More

by S.MCCANN.TX Verified Customer Verified Customer

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This was my first car buying experience and I was very happy with the service this dealership provided me. It was a nerve racking time for me because I have never financed anything before. Jeremy was extr happy with the service this dealership provided me. It was a nerve racking time for me because I have never financed anything before. Jeremy was extremely helpful in helping me make such a big decision. He was very professional and informative. The thing I liked the most is there was no pressure to buy. They were very laid back and got me into a car I am very happy to have. The finance manager Kenny was also very pleasant to deal with and got me the right package at a great monthly payment. More

by early.chad Verified Customer Verified Customer

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We had a great buying experience with Five Star. Jeremy Mathews was a pleasure to work with and he knew the features of our vehicles inside and out. It was a no pressure experience which is the only way I' Mathews was a pleasure to work with and he knew the features of our vehicles inside and out. It was a no pressure experience which is the only way I'll buy a car these days. These folks are top notch! More

by r.lane Verified Customer Verified Customer

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Jeremy and Spencer were awesome team to work with. They were very friendly and patient with us. They went above and beyond by contacting and checking with us after the purchase if we needed anything else o were very friendly and patient with us. They went above and beyond by contacting and checking with us after the purchase if we needed anything else or questions. I never had a dealership like this. I will recommend this dealership to anyone. More

by jswang209 Verified Customer Verified Customer

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Darrel was off the day we came in to purchase our Outback. Jeremy filled in for him and he was OUTSTANDING!!! He was helpful in every possible aspect! Even had a room ready for me to attend a virtual Outback. Jeremy filled in for him and he was OUTSTANDING!!! He was helpful in every possible aspect! Even had a room ready for me to attend a virtual work meeting! More

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Most difficult, frustrating, time consuming cat buying experience of my life. After selecting the car the preceding process proved inept. Constant delays began with finance department (Kenny) sending me experience of my life. After selecting the car the preceding process proved inept. Constant delays began with finance department (Kenny) sending me on my way after signing all documents only to learn financing was intact not complete. Poor communication continued to puzzle me as I waited with dealer for resolution. I had to call lender myself and put them on speaker with Subaru team to get everyone aligned. Documents were not faxed correctly and missing information (original title and proper pricing breakdown). Each delay added a day to the purchase process. Even once things were finally resolved, going with a new (in state lender) i was encouraged to use a higher interest rate gong with in-house financing (who would not match other rates). I declined thankfully and secured a rate at half of 5star Subaru in-house quote. Whole process took 6 days. Communiction on the 5star Subaru team needs work. My dealer (Jeremy) was friendly and did his best to accommodate with a ride home on original date I tried to purchase. I was clear and honest with him on my displeasure and disappointment with the whole process. More

by K80 B Verified Customer Verified Customer

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All the staff made the car buying process a breeze! They were friendly and knowledgeable. We'll definitely recommend five star Subaru to our friends! were friendly and knowledgeable. We'll definitely recommend five star Subaru to our friends! More

by aalawrence Verified Customer Verified Customer

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