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Brandon Fraikes
Brandon Fraikes at Five Star Subaru of Grapevine

Brandon Fraikes

Finance Manager

Five Star Subaru of Grapevine

2651 William D Tate Ave
Grapevine, TX 76051

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4.9
611 Reviews
4.9

611 Reviews

Write a Review

611 Reviews of Brandon Fraikes

May 13, 2026

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I enjoyed my experience with Kenny, he has been very informative every step of the way. He showed me the vehicles I asked to test drive, and ultimately I chose to purchase new. Kenny answered all my que More

by April V
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Recommend Dealer
Yes

Other Employees Tagged: Kenny Gaines

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May 14, 2026

Five Star Subaru of Grapevine responded

April, We appreciate you taking the time to share your experience! Kenny is known for his dedication to his guests, and we’re happy he could answer all your questions and make the process seamless. Thank you for choosing Five Star Subaru for your new purchase, and we look forward to helping you enjoy your car. Reach Kenny and our team aat 817-438-1700. Congratulations! Best regards, David Cheney, General Sales Manager

May 09, 2026

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This was an easy yet still lengthy process. Everyone at 5 Star was so helpful and made our purchase a little better. More

by FORDMENTE
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Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Greg Cryer, Nart Abzakh

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May 10, 2026

Five Star Subaru of Grapevine responded

FORDMENTE, Thank you for taking the time to share your experience with us! We completely understand that the car buying process can be lengthy, and we're so glad our team at Five Star Subaru was able to make it as smooth and enjoyable as possible along the way. Your kind words mean a lot to everyone here. We truly appreciate your business and look forward to serving you again in the future! Let us know if you have questions about your new car at 817-438-1700. Congratulations! Best regards, David Cheney, General Sales Manager

May 05, 2026

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Such a friendly crew! Definitely recommend to anyone looking for a vehicle. They listened to everything I needed to say and worked with me. More

by HANNAH.BIRDWELL7778
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: BB Belharrat

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May 06, 2026

Five Star Subaru of Grapevine responded

Hannah, Thank you so much for the kind words and recommendation! We absolutely love hearing that our team at Five Star Subaru made you feel heard and taken care of — that's exactly the experience we aim to create for every single customer. We're here whenever you need vehicle advice. Stop by or call 817-438-1700. Congratulations on your purchase! Take care, David Cheney, General Sales Manager

May 01, 2026

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Great job by the entire team. Everyone went above and beyond throughout the entire process. Thanks More

by MIKEXXX5113
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Recommend Dealer
Yes

Other Employees Tagged: Derek Adams, Nart Abzakh

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May 02, 2026

Five Star Subaru of Grapevine responded

Congratulations, MIKEXXX5113! We are excited you are driving a new car from Five Star Subaru. Please be sure to stop by or call 817-438-1700 if you have technical or care questions. Your complete satisfaction is the goal. Enjoy your ride! Best regards, David Cheney, General Sales Manager

April 30, 2026

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This place and the Salespeople are excellent. No games. No hassle. Cameron is honest and a people person. I enjoyed my car buying experience. More

by MCARP1957
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cameron Alexander-Munns, Greg Cryer

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May 01, 2026

Five Star Subaru of Grapevine responded

Thank you, MCARP1957 for shopping at Five Star Subaru. Cameron is focused on customer satisfaction and remains available at 817-438-1700. Helping you fully enjoy your new car is the goal. Congratulations and thanks again! Take care, David Cheney, General Sales Manager

April 12, 2026

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I purchased my first car here, and everyone who helped me was great! Brandon in finances was amazing, helpful, and very down to earth! More

by ZOEMURBAN
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Doug Laymon, Casey Pierce, David Hendricks

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Apr 13, 2026

Five Star Subaru of Grapevine responded

Congratulations on your very first car, Zoe! We are so honored that you chose Five Star Subaru for such a special milestone. It’s wonderful to hear that Brandon made the finance process easy and down to earth—we know how important it is to feel comfortable and informed during your first purchase. Should you need vehicle advice, please stop by or call 817-438-1700. Thank you for the kind words, and we wish you many happy miles out on the road! Best regards, David Cheney, General Sales Manager

April 02, 2026

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Super helpful buying process and efficient. Everything explained in detail. Dealership a pleasant environment overall More

by ORSER52
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Darrell Cooper, Greg Cryer

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Apr 03, 2026

Five Star Subaru of Grapevine responded

ORSER52, Congratulations on your new car from Five Star Subaru! Thank you for the fantastic feedback. We are so glad to hear that our team provided an efficient experience for you. If there is additional advice that will help you enjoy your Subaru, reach us at 817-438-1700. We appreciate you! Best regards, David Cheney, General Sales Manager

March 31, 2026

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We bought a 2019 Outback and just purchased a 2026 OutBack from your dealership.All the paperwork and getting the car was very smooth and the people were easy to deal with over the phone getting every More

by AGEMCA
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Hendricks, Greg Cryer

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Apr 01, 2026

Five Star Subaru of Grapevine responded

Congratulations, AGEMCA! Thank you for choosing Five Star Subaru again! It’s a pleasure to help a returning customer get into a brand-new Subaru. We’re glad we could provide another smooth experience from start to finish. Enjoy the new tech and safety features on your 2026 Outback. Reach us at 817-438-1700 for advice. Best regards, David Cheney, General Sales Manager

March 31, 2026

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Always amazing service! Highly highly recommend stopping by, always friendly faces to greet you at the door! More

by BRYTNEE POEHLER
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Doug Laymon, Jeremy Matthews, Hayden Knowles

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Apr 01, 2026

Five Star Subaru of Grapevine responded

Brytnee, Thank you for being such a wonderful part of the Five Star Subaru family! We take great pride in our customer service, and we can’t wait to help you fully enjoy your new car. Stop by or call 817-438-1700 with technical or maintanance advice. Congratulations! Take care, David Cheney, General Sales Manager

March 26, 2026

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Very knowledgeable and friendly group of people. No high pressure sales. They take the time needed to help you with your request. More

by GPP1976
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Tareen, Steve Lennon

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Mar 27, 2026

Five Star Subaru of Grapevine responded

Thank you for the fantastic feedback, GPP1976! We pride ourselves on being a no-pressure dealership where our customers' needs come first. It was a pleasure helping you with your request, and we look forward to seeing you again at Five Star Subaru. Let us know if you have additional vehicle questions at 817-438-1700. Best regards, David Cheney, General Sales Manager

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