Brandon Fraikes

Five Star Subaru of Grapevine responded

Congratulations on your very first car, Zoe! We are so honored that you chose Five Star Subaru for such a special milestone. It’s wonderful to hear that Brandon made the finance process easy and down to earth—we know how important it is to feel comfortable and informed during your first purchase. Should you need vehicle advice, please stop by or call 817-438-1700. Thank you for the kind words, and we wish you many happy miles out on the road! Best regards, David Cheney, General Sales Manager

Five Star Subaru of Grapevine responded

ORSER52, Congratulations on your new car from Five Star Subaru! Thank you for the fantastic feedback. We are so glad to hear that our team provided an efficient experience for you. If there is additional advice that will help you enjoy your Subaru, reach us at 817-438-1700. We appreciate you! Best regards, David Cheney, General Sales Manager

Five Star Subaru of Grapevine responded

Congratulations, AGEMCA! Thank you for choosing Five Star Subaru again! It’s a pleasure to help a returning customer get into a brand-new Subaru. We’re glad we could provide another smooth experience from start to finish. Enjoy the new tech and safety features on your 2026 Outback. Reach us at 817-438-1700 for advice. Best regards, David Cheney, General Sales Manager

Five Star Subaru of Grapevine responded

Brytnee, Thank you for being such a wonderful part of the Five Star Subaru family! We take great pride in our customer service, and we can’t wait to help you fully enjoy your new car. Stop by or call 817-438-1700 with technical or maintanance advice. Congratulations! Take care, David Cheney, General Sales Manager

Five Star Subaru of Grapevine responded

Thank you for the fantastic feedback, GPP1976! We pride ourselves on being a no-pressure dealership where our customers' needs come first. It was a pleasure helping you with your request, and we look forward to seeing you again at Five Star Subaru. Let us know if you have additional vehicle questions at 817-438-1700. Best regards, David Cheney, General Sales Manager

Five Star Subaru of Grapevine responded

Congratulations, SKEETPILOT, on your purchase at Five Star Subaru. We are very sorry that the cleaning product was too strong and has caused you to have to air out your car for days. This is certainly not the 'seamless' experience we aim for! We are making a note in your file to ensure no scents are used during your future visits. Thank you for helping us improve! Sincerely, Jakob Ritter, Service Director

Five Star Subaru of Grapevine responded

Amy, Thank you for the great review! Our team at Five Star Subaru works hard to streamline our process so our guests can enjoy a hassle-free visit. It’s rewarding to hear that we hit the mark with a quick turnaround for you. Safe travels and please call us at 817-438-1700 for vehicle advice. Best regards, Jakob Ritter, Service Director

Five Star Subaru of Grapevine responded

Scott, We are so pleased that David could provide such a focused experience. Knowing that you and your wife are fully enjoying your new 2026 Outback is what we want to hear. Thank you for the high recommendation and for choosing Five Star Subaru through the CarPro program. We look forward to seeing you for your first service visit. Congratulations and reach us at 817-438-1700. any time. Best regards, David Cheney, General Sales Manager

Five Star Subaru of Grapevine responded

Congratulations, MSGE89! We are so glad to hear that you enjoyed your time with the sales team at Five Star Subaru. Smooth transactions are exactly what we aim for with every guest. Thank you for choosing our dealership and for your kind promise to recommend us to your friends and family. We look forward to seeing you again in the future! Reach us at 817-438-1700. Best regards, David Cheney, General Sales Manager