Brandon Fraikes
Brandon Fraikes at Five Star Subaru of Grapevine

Brandon Fraikes

Finance Manager

Five Star Subaru of Grapevine

2651 William D Tate Ave
Grapevine, TX 76051

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4.9
617 Reviews
4.9

617 Reviews

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617 Reviews of Brandon Fraikes

July 03, 2026

Dealership Rating
Employee Rating

The staff we dealt with from beginning to end were very friendly. We would recommend them to our friends. More

by ARTTREVINO15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Drew Gassner

Jul 04, 2026

Five Star Subaru of Grapevine responded

Thank you, ARTTREVINO15, for the fantastic feedback! We love hearing that our staff made such a great impression throughout your entire visit at Five Star Subaru. Thank you so much for recommending us to your friends—we truly appreciate your support and your business! Let us know how we can help you enjoy your purchase at 817-438-1700. Congratulations! Best regards, David Cheney, General Sales Manager

July 02, 2026

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Employee Rating

Everyone we interacted with was friendly and offered us a drink as soon as we walked into the dealership. David had the 2 vehicles we inquired about out and ready for a test drive when we arrived. We expecte More

by BJONES075.BJ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Hendricks

Jul 03, 2026

Five Star Subaru of Grapevine responded

Thank you, BJONES075.BJ, so much for sharing your experience with us! We know how valuable your time is, and we love hearing that we were able to handle your deal in a timely manner. David takes great pride in having everything prepped and ready to go for our guests, and it's wonderful to know that having those two vehicles waiting for you made such a positive difference. Congratulations on your new purchase, and thank you for choosing Five Star Subaru! We remain available at 817-438-1700 for all of your new car questions. Best regards, David Cheney, General Sales Manager

June 26, 2026

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Fair, friendly fast and efficient. Great selection to choose from. Overall a good experience with this dealership. More

by ALLICADAMS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Hendricks, Ryan Barham

Jun 27, 2026

Five Star Subaru of Grapevine responded

ALLICADAMS, We are thrilled to hear that you had a fast and efficient experience at Five Star Subaru, and that you enjoyed our wide selection of vehicles. Providing a smooth, hassle-free process is always our top priority. Thank you for shopping with us, and please don't hesitate to reach out to 817-438-1700 if you need anything else down the road. Enjoy your new ride! Best regards, David Cheney, General Sales Manager

June 02, 2026

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Andrew was a great salesman he answered questions and brought up other insights about the vehicle we ended up purchasing. Brandon did a good job in explaining the extended warranty’s and made closing an More

by JEBRITT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Greg Cryer, Andrew MacFarlane

Jun 02, 2026

Five Star Subaru of Grapevine responded

Congratulations, JEBRITT, on your new car from Five Star Subaru! Thank you for recognizing Brandon and please be sure to call 817-438-1700 for vehicle advice. We want you to fully take advantage of Subaru's technology. Best regards, David Cheney, General Sales Manager

May 28, 2026

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Quick attention when arrived, cars available for test drive, offered a fair price without excessive haggling More

by CRAMER76051
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ron Yon, Greg Cryer

May 29, 2026

Five Star Subaru of Grapevine responded

CRAMER76051, We are thrilled to hear that your visit went so smoothly from the moment you arrived at Five Star Subaru. We know your time is valuable, which is why we prioritize quick attention and transparency. Thank you for choosing us, and congratulations on your vehicle! If you ever need anything else down the road, our team is always here to help. Please stay in touch at 817-438-1700. Thanks again, David Cheney, General Sales Manager

May 26, 2026

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This dealership is neat and organized. Andy is very knowledgeable and firm yet understanding of circumstances. Brandon is patient and kind, he explains all the paperwork well. More

by JACQUYMESTAS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Greg Cryer, Andrew MacFarlane

May 27, 2026

Five Star Subaru of Grapevine responded

Thank you, JACQUYMESTAS, for the fantastic feedback! We pride ourselves on maintaining a clean, comfortable environment and providing top-tier service at Five Star Subaru. We'll be sure to pass your kind words along to Andy and Brandon—they will be so happy to hear that their knowledge, patience, and kindness stood out to you. Enjoy your new Subaru and reach us at 817-438-1700 for advice any time. Congratulations! Best regards, David Cheney, General Sales Manager

May 13, 2026

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I enjoyed my experience with Kenny, he has been very informative every step of the way. He showed me the vehicles I asked to test drive, and ultimately I chose to purchase new. Kenny answered all my que More

by April V
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kenny Gaines

May 14, 2026

Five Star Subaru of Grapevine responded

April, We appreciate you taking the time to share your experience! Kenny is known for his dedication to his guests, and we’re happy he could answer all your questions and make the process seamless. Thank you for choosing Five Star Subaru for your new purchase, and we look forward to helping you enjoy your car. Reach Kenny and our team aat 817-438-1700. Congratulations! Best regards, David Cheney, General Sales Manager

May 09, 2026

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This was an easy yet still lengthy process. Everyone at 5 Star was so helpful and made our purchase a little better. More

by FORDMENTE
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Greg Cryer, Nart Abzakh

May 10, 2026

Five Star Subaru of Grapevine responded

FORDMENTE, Thank you for taking the time to share your experience with us! We completely understand that the car buying process can be lengthy, and we're so glad our team at Five Star Subaru was able to make it as smooth and enjoyable as possible along the way. Your kind words mean a lot to everyone here. We truly appreciate your business and look forward to serving you again in the future! Let us know if you have questions about your new car at 817-438-1700. Congratulations! Best regards, David Cheney, General Sales Manager

May 05, 2026

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Employee Rating

Such a friendly crew! Definitely recommend to anyone looking for a vehicle. They listened to everything I needed to say and worked with me. More

by HANNAH.BIRDWELL7778
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: BB Belharrat

May 06, 2026

Five Star Subaru of Grapevine responded

Hannah, Thank you so much for the kind words and recommendation! We absolutely love hearing that our team at Five Star Subaru made you feel heard and taken care of — that's exactly the experience we aim to create for every single customer. We're here whenever you need vehicle advice. Stop by or call 817-438-1700. Congratulations on your purchase! Take care, David Cheney, General Sales Manager

May 01, 2026

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Employee Rating

Great job by the entire team. Everyone went above and beyond throughout the entire process. Thanks More

by MIKEXXX5113
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Derek Adams, Nart Abzakh

May 02, 2026

Five Star Subaru of Grapevine responded

Congratulations, MIKEXXX5113! We are excited you are driving a new car from Five Star Subaru. Please be sure to stop by or call 817-438-1700 if you have technical or care questions. Your complete satisfaction is the goal. Enjoy your ride! Best regards, David Cheney, General Sales Manager

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