Brandon Fraikes
Brandon Fraikes at Five Star Subaru of Grapevine
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Brandon Fraikes

Finance Manager

Five Star Subaru of Grapevine

2651 William D Tate Ave
Grapevine, TX 76051

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4.9
419 Reviews
4.9

419 Reviews

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419 Reviews of Brandon Fraikes

May 07, 2024

Dealership Rating
Employee Rating

Every single person I interacted with was fantastic! Derek Adams is a sales person who is top notch and trustworthy. This was the second car I have purchased through him and anticipate doing so again. More

by MARKY.SPARKY
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Doug Laymon, Derek Adams , Jeremy Mathews

May 08, 2024

Five Star Subaru of Grapevine responded

Congratulations, Marky, on your new car from Five Star Subaru! Derek and our team remain available for any additional questions at 817-438-1700. We are here to help you fully enjoy your ride. Thank you for your business and feedback! Take care, David Cheney, General Sales Manager

May 06, 2024

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Our experience couldn't have been better - everyone was helpful, professional and friendly. We especially enjoyed working with David Hendricks - he went the extra mile to help us, and was very patient with More

by YVONNE.M.DUPRE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Doug Laymon, David Hendricks

May 07, 2024

Five Star Subaru of Grapevine responded

Congratulations, Yvonne, on your new car from Five Star Subaru. Thank you for endorsing David and his efforts. Customer service continues, so reach us at 817-438-1700 with questions. We are happy to share our knowledge. Take care, David Cheney, General Sales Manager

May 05, 2024

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Thank you Grapevine Subaru team for helping me purchase a car from outside the state for my son. A special thanks to Jeremy for going the extra mile to pick my son up at the airport so he could drive it bac More

by JESSICA.THORUD
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Matthews

May 05, 2024

Five Star Subaru of Grapevine responded

Jessica, Thank you for shopping at Five Star Subaru. We were happy to help you and your son. If either of you have additional questions, please reach out to 817-438-1700. We are here to share our knowledge when you need it. Best regards, Davd Cheney, General Sales Manager

May 05, 2024

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Very clean, professional, warm and welcoming environment. My first new car purchase couldn’t have gone any smoother. Highly recommended. More

by MICMOLINA87
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Doug Laymon, David Hendricks

May 06, 2024

Five Star Subaru of Grapevine responded

MICMOLINA87, We appreciate you at Five Star Subaru. Congratulations on your first new car! We are grateful to have earned your business. Stop by or call 817-438-1700. Let us know when you need our automotive advice. Thank you for endorsing our dealership. Sincerely, David Cheney, General Sales Manager

May 04, 2024

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Employee Rating

Grapevine Subaru took care me on making the purchase of my WRX! My sales associate had me test drive the vehicle quickly, the sales team had things in the works while we were gone, my experience was great More

by IAMDERRICKHALVERSON
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tobias Awoniyi, Greg Cryer

May 04, 2024

Five Star Subaru of Grapevine responded

IAMDERRICKHALVERSON, We always appreciate hearing from our Five Star Subaru customers. Thank you for taking the time to share your feedback. When you have questions about your new car, call 817-438-1700. Take care, David Cheney, General Sales Manager

May 02, 2024

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Tobias was really good he greeted at the and he fixed up with our car great More

by MELQUIADESMEDINA1617
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tobias Awoniyi, Greg Cryer

May 03, 2024

Five Star Subaru of Grapevine responded

MELQUIADESMEDINA1617, Congratulatlions on your purchase at Five Star Subaru! Customer satisfaction remains our focus. Reach Tobias and our team at 817-438-1700 as questions arise with your new car. We want you to fully enjoy your Subaru. Thank you, David Cheney, General Sales Manager

April 29, 2024

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Fast and easy services. Salesman Latif is professional. Showroom is clean. Snacks bar has more variety. More

by RAJESLAMI
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes
Apr 29, 2024

Five Star Subaru of Grapevine responded

RAJESLAMI, Congratulations on driving a Subaru! Helping you fully enjoy your car is our goal at Five Star Subaru. Stop by or call 817-438-1700. Latif and our staff are to answer all of your new vehicle questions. Thank you, David Cheney, General Sales Manager

April 27, 2024

Dealership Rating
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Honestly best experience I ever had buying a car. Very straightforward and easy. They wanted to make a deal that worked for me without any pressure, and we’re just super friendly to work with. I have More

by Matt Blair
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Doug Laymon, Jaylon Johnson

Apr 28, 2024

Five Star Subaru of Grapevine responded

Matt, We are so excited to help you enjoy your new Subaru! The Five Star Subaru team can be reached at 817-438-1700. Let us know when you need our technical or care advice. Thank you for shopping with us and reach out any time you need our knowledge. Take care, David Cheney, General Sales Manager

April 20, 2024

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Tobias was great! He helped me get the exact car I wanted. I couldn't be happier with my experience. More

by ANNISSAMARTINEZ07
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tobias Awoniyi, Steve Lennon

Apr 21, 2024

Five Star Subaru of Grapevine responded

Annissa, We are so excited you found your new car at Five Star Subaru. Tobias and our staff remain available at 817-438-1700. Let us know when you have technical or care needs. We are here to help you enjoy your ride. Thank you, David Cheney, General Sales Manager

April 19, 2024

Dealership Rating
Employee Rating

This is the second vehicle I purchased with Azrael it’s too bad that he decided to leave. I hope that when I choose to purchase another vehicle that my next sales person will be as good as he was. This loc More

by HUNTER.BOUTHILLIER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Azrael Cavazos

Apr 19, 2024

Five Star Subaru of Grapevine responded

Congratulations, Hunter, on your newest Subaru! Please know we will continue to focus on your complete satisfaction with our services. Don't hesitate to call me at 817-438-1700 with questions. Helping your fully enjoy your car is our goal. Thank you for your loyalty and sharing your endorsement. Sincerely, Doug Laymon, Sales Manager

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