Jeremy McFarland | Page 2
Customer Experience Manager
Thomas Cumberland Subaru
10325 Mt Savage Rd NW
Cumberland, MD 21502
Dealership Experience
5 yrs, 11 mos
Languages Spoken
English
84 Reviews
Write a Review84 Reviews of Jeremy McFarland
December 15, 2023
Worked with Starr on the purchase of a 22 Nissan Rogue. She was helpful, pleasant to deal with, and very attentive. She made the purchase and easy experience! She was helpful, pleasant to deal with, and very attentive. She made the purchase and easy experience! More
Other Employees Tagged: Starr McFarland
October 27, 2023
I worked with Nate Hoffman on the purchase of my brand new 2024 Subaru Crosstrek. He handled everything from greeting me, to helping my purchase a very fair priced warranty and additional protections for new 2024 Subaru Crosstrek. He handled everything from greeting me, to helping my purchase a very fair priced warranty and additional protections for my vehicle, to signing paperwork with me. I will 100% be dealing with Nate in the future as I could not have had a more pleasant experience with him or the whole Thomas Cumberland team! More
Other Employees Tagged: Patrick Yoder, Michelle Folk, Kara Owens, Nate Hoffman , David Johns, Wayne Kifer, Zach Lease, Garrett Loar, Starr McFarland
October 19, 2023
Very knowledgeable and helped me get the exact vehicle that I wanted! Everyone went the extra mile. that I wanted! Everyone went the extra mile. More
Other Employees Tagged: Patrick Yoder, Michelle Folk , Zach Lease
October 15, 2023
Worked with Wayne for most of the process. He was great! Knowledgeable about the cars we were looking at and helpful throughout our exploration and buying process. Love the Hyundai I walked aw He was great! Knowledgeable about the cars we were looking at and helpful throughout our exploration and buying process. Love the Hyundai I walked away with! More
Other Employees Tagged: Wayne Kifer, Zach Lease
September 19, 2023
Started an outstanding job with all our questions and facilitating our purchase of our new 2024 Santa Cruz. She’s very friendly and helpful and professional easy to work with so if you need to buy a car facilitating our purchase of our new 2024 Santa Cruz. She’s very friendly and helpful and professional easy to work with so if you need to buy a car by your new car from star, her light shines bright she’s awesome. Mitch and Susan Miller More
Other Employees Tagged: Nate Hoffman , Starr McFarland
September 18, 2023
Thomas Hyundai was great to purchase from. Pat Yoder true professional. Jeremy McFarland was also great with our purchase of the new Hyundai. Pat and Jeremy worked as a team. Very Professiona Pat Yoder true professional. Jeremy McFarland was also great with our purchase of the new Hyundai. Pat and Jeremy worked as a team. Very Professional. Pleasant Experience. More
Other Employees Tagged: Patrick Yoder , Pat Yoder, Jeremy McFarland
August 31, 2023
Patrick was very knowledgeable and professional. He patiently walked us through the entire process from vehicle review, to financing and document prep. Everyone we dealt with at the dealership was h He patiently walked us through the entire process from vehicle review, to financing and document prep. Everyone we dealt with at the dealership was helpful, professional and did a great job of delivering on the dealership's goals and philosophy toward its customers. They listened to and answered our questions and concerns and never felt pressured or rushed. We would not hesitate to recommend you all to friends and family, or to buy our next car from you. More
Other Employees Tagged: Patrick Yoder
May 02, 2023
In a nutshell, Thomas Cumberland was one of the best experiences we have ever had buying a vehicle from a dealership. This was a gamble on our part since this dealership was a 150 miles from us, but the experiences we have ever had buying a vehicle from a dealership. This was a gamble on our part since this dealership was a 150 miles from us, but they had a Palisade Calligraphy in the colors we wanted and couldn't find locally. So we took a chance and drove up early Saturday in a vehicle we hoped to trade in if the price was right. We were met at the door by Nate Hoffman, who stepped in when the other advisor we had talked too was busy with other clients. Nate quickly gathered the details of what we were looking for and set us up right away for a test drive. To speed up the process, while we were out on the test drive, he had our current vehicle evaluated for trade-in. When we got back, he already had quote ready, which exceeded what both CarMax and Carvana had quoted us. Needless to say, we were ecstatic with not having to drive two vehicles back home. Unlike other dealerships that pass you on from salesman to finance rep, Nate handled all the details for us. He got the paperwork together, ensured we understood all aspects of the process, explained additional options we had but did now try to pressure us into anything we didn't want. I must say, Thomas Cumberland had a very smooth process from arrival to departure. It's unfortunately they are so far away as they would have been my dealer of choice for future purchases. All in all, it was a great experience. Nate was excellent and this was truly a situation were we walked away feeling we got a great deal on a great car. To top it off, when we got home I realized we left a couple items in our trade-in. Thought the dealership was closed, I emailed Nate on Sunday figuring he get back to us Monday. I got reply shortly after sending and Nate said he would check Monday. Nate did find the items we mentioned and though I offered to pay to have it mailed back to us since I didn't expect them to pay for it, to my surprise he had the items shipped to us that same day and we received them the very next day. Talk about follow-up after the sale. Just one more feather in the cap of excellence for a great team at Thomas Cumberland. More
Other Employees Tagged: Nate Hoffman
May 02, 2023
It was a very nice and clean place with a welcoming atmosphere. The free snacks and drinks were a lifesaver, especially if you plan to be there for a while. Zach was just as welcoming and he walked me atmosphere. The free snacks and drinks were a lifesaver, especially if you plan to be there for a while. Zach was just as welcoming and he walked me through everything I had questions about. He was more than easy to work with. More
Other Employees Tagged: Wayne Kifer, Zach Lease
Dealership Inventory (97 Vehicles)

