Jeremy McFarland
Jeremy McFarland at Thomas Cumberland Subaru

Jeremy McFarland | Page 3

Customer Experience Manager

Thomas Cumberland Subaru

10325 Mt Savage Rd NW
Cumberland, MD 21502

Contact Me
4.6
84 Reviews

Dealership Experience

5 yrs, 11 mos

Languages Spoken

English English

4.6

84 Reviews

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84 Reviews of Jeremy McFarland

April 27, 2023

Dealership Rating
Employee Rating

great guy! very patient while we were working for the banks to get back to us, also a great person to talk to while drinking the complimentary coffee! More

by G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zach Lease

March 24, 2023

Dealership Rating
Employee Rating

Friendly and courtesy staff, Wes was a great down to earth gentlemen to work with. Convenient hours, the staff went above and beyond expectations. More

by G&AMck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Wesley McCutchen

Mar 28, 2023

Thomas Cumberland Subaru responded

Thank you for taking the time to leave us this positive review! We are happy to hear that you had such a great experience with Wes. He always goes above and beyond for his customers! We appreciate your business and hope to see you again!

March 23, 2023

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Employee Rating

Never pressured during the entire process. Zach let us make the decisions and choose what made us comfortable. He answered all our questions and if he could not he quickly sought out someone w More

by njamesd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zach Lease

Mar 28, 2023

Thomas Cumberland Subaru responded

We appreciate this great review! Zach always goes above and beyond for his customers. He is the best! Thank you for choosing Thomas. We look forward to seeing you in the future!

February 21, 2023

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The Thomas team was extremely professional, knowledgeable, friendly and accommodating. We couldn’t have asked for a better car buying experience! Nate went above and beyond for us. He took t More

by Lkhunt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nate Hoffman

Mar 28, 2023

Thomas Cumberland Subaru responded

We appreciate this great review! At Thomas, we strive to provide our customers with an upfront, transparent, and hassle-free car buying experience. Thank you for your business. We hope to see you again for your future vehicle needs!

February 02, 2023

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Employee Rating

Kara was very professional from start to finish. She understood my needs and made sure I got exactly what I was looking for. We will be returning to replace another vehicle More

by Md1633
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kara Owens

Feb 16, 2023

Thomas Cumberland Subaru responded

Thank you for leaving us this positive review! We are thrilled to hear that you had such a great experience with Kara. She is the best! Thank you for your business!

January 30, 2023

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I had the pleasure of working with Zach on our recent purchase. He was very polite and helpful during the whole process. He also made sure to explain everything offered to us in the best way possible. An More

by Matt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Patrick Yoder , Zach Lease, Mike in the detail department

November 11, 2022

Dealership Rating
Employee Rating

Couldnt have had a better experience! Thomas was upfront, authentic, and helpful and my sales person, Kara, did such a good job following up with me, explaining everything in detail, and More

by Jordan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Patrick Yoder, Michelle Folk, Kara Owens, Nate Hoffman , Bailey Hansel, Tyler Iser, Wayne Kifer, Zach Lease, Garrett Loar

Dec 13, 2022

Thomas Cumberland Subaru responded

Thank you for this amazing review, Jordan! We are glad to hear that your experience with us exceeded your expectations. Kara is the best and always goes above and beyond for her customers. Thank you for your business! We hope to see you again for your future automotive needs.

November 09, 2022

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Employee Rating

Helpful, good customer service, helpful to get the customer the best deal they can, will stay past closing time to get customers taken care of. Ran out of time to go over thing about the car but offer More

by aschurg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bailey Hansel, Wayne Kifer

Dec 12, 2022

Thomas Cumberland Subaru responded

Thank you for this great review! We are thrilled to hear that you had such a great experience with us. At Thomas, we strive to provide an upfront, transparent, and hassle-free car buying experience. Thank you for your business!

November 05, 2022

Dealership Rating
Employee Rating

Nate called us at the perfect time. We were about 10 minutes out from another dealership in Maryland when we saw an email from Nate detailing the exact car we wanted: 1. Hybrid More

by Dynahlee & Joseph
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nate Hoffman

Dec 12, 2022

Thomas Cumberland Subaru responded

Thank you for this amazing review, Dynahlee and Joseph! We are so sorry to hear about your Hybrid. We are thrilled to hear that you had such a great experience with Nate and other members of our Thomas Team, and that they were able to assist you in finding the right vehicle for you in such a timely manner. We sincerely appreciate your business and hope you think of us for your future automotive needs!

October 03, 2022

Dealership Rating
Employee Rating

Had a great experience with the entire staff at Thomas Cumberland. I would recommend this dealership to anyone in the market for a new or pre owned vehicle. Will be back! More

by Impreza
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick Yoder, Michelle Folk, Kara Owens, Nate Hoffman , Bailey Hansel, Tyler Iser, Wayne Kifer, Garrett Loar

Oct 04, 2022

Thomas Cumberland Subaru responded

Thank you for taking the time to leave us this positive review! We are glad to hear that you had such a great experience with our Thomas Team. We sincerely appreciate your business. We look forward to seeing you again!

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