Jeremy McFarland
Jeremy McFarland at Thomas Cumberland Subaru

Jeremy McFarland | Page 5

Customer Experience Manager

Thomas Cumberland Subaru

10325 Mt Savage Rd NW
Cumberland, MD 21502

Contact Me
4.6
84 Reviews

Dealership Experience

5 yrs, 11 mos

Languages Spoken

English English

4.6

84 Reviews

Write a Review

84 Reviews of Jeremy McFarland

February 23, 2022

Dealership Rating
Employee Rating

Best car buying experience ever! Jamie Kline was super knowledgeable, helpful, and made the whole car buying experience so easy and enjoyable! He has a super warm personality and was More

by amandal21531
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jamie Kline

Feb 28, 2022

Thomas Cumberland Subaru responded

Thank you for taking the time to leave us this wonderful review! We are thrilled to hear that you had such a great experience with Jamie and Jeremy. At Thomas, we strive to provide our customers with an upfront, transparent, and hassle-free car buying experience. We are happy you like the way we do business. Thank you for choosing Thomas! We hope you love your new vehicle.

February 02, 2022

Dealership Rating
Employee Rating

Super helpful staff willing to go the extra mile to make a customer happy. Patrick, Jeremy, and Michelle were rock stars. More

by bfox
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick Yoder, Michelle Folk

Feb 08, 2022

Thomas Cumberland Subaru responded

Thank you for leaving us this great review! We are happy to hear that you had such a great experience with so many members of our team. Thank you for your business!

January 29, 2022

Dealership Rating
Employee Rating

They were very professional, kind, and willing to go beyond the extra mile. Thank you More

by Dsn12
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michelle Folk, Kara Owens , Bailey Hansel, Jamie Kline

Feb 08, 2022

Thomas Cumberland Subaru responded

Thank you for this 5 star rating! We are thrilled to hear that you had such a great experience with us. We sincerely appreciate your business!

January 14, 2022

Dealership Rating
Employee Rating

Quick and easy to work with! No pressure or trouble at all. Easiest purchase I have made. More

by Dspeir
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Wayne Kifer

Jan 19, 2022

Thomas Cumberland Subaru responded

Thank you for leaving us this positive review! We are glad you like the way we do business. Thank you for choosing Thomas! We hope to see you again for your future vehicle needs.

December 05, 2021

Dealership Rating
Employee Rating

Fast friendly service! No wait, was welcomed within minutes. I would definitely go back in the future. More

by mindit
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jamie Kline

Dec 20, 2021

Thomas Cumberland Subaru responded

Thank you for this great review! We are glad you like the way we do business. We look forward to seeing you again! Thank you for your business.

October 26, 2021

Dealership Rating
Employee Rating

No pressure to buy. We started at window shopping and went back a few weeks later to shop. The whole experience was positive. More

by Thorne
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kaylyn Rapson

Nov 15, 2021

Thomas Cumberland Subaru responded

Thank you for taking the time to leave us this positive review! At Thomas, we strive to provide our customers with an upfront, transparent, and hassle-free car buying experience. We sincerely appreciate your business!

September 13, 2021

Dealership Rating
Employee Rating

Wayne and Nate really helped me out a lot. All of the information I had to provide was done over text or email. The process is really smooth. More

by bstot13
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nate Hoffman , Bailey Hansel, Wayne Kifer, Jamie Kline, Kaylyn Rapson

Sep 27, 2021

Thomas Cumberland Subaru responded

Thank you for taking the time to leave us this great review! We are thrilled to hear that Wayne and Nate were so helpful to you during your visit with us. At Thomas, we strive to provide our customers with a hassle-free experience. We sincerely appreciate your business!

August 26, 2021

Dealership Rating
Employee Rating

We purchased our vehicle with the help of Kaylyn Rapson who did a great job of making us feel welcome and provided us with a very easy car buying experience. My wife and I will highly recommend her to anyo More

by tonyfrancis1969
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kaylyn Rapson

Sep 02, 2021

Thomas Cumberland Subaru responded

Thank you for taking the time to leave us this great review! We are thrilled to hear that you had such a great experience with Kaylyn. At Thomas, we strive to provide our customers with an upfront, transparent, and hassle-free car buying experience. We sincerely appreciate your business and hope to see you again for your future vehicle needs!

August 07, 2021

Dealership Rating
Employee Rating

Very nice, helped me with buying my very first car. More

by Gabby
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Wayne Kifer

Aug 09, 2021

Thomas Cumberland Subaru responded

Gabby, thank you for leaving us this positive review! At Thomas, we strive to provide our customers with an upfront, transparent, and hassle-free car buying experience. We sincerely appreciate your business! Enjoy your new car!

May 05, 2021

Dealership Rating
Employee Rating

Great people to work with, would highly recommend. Went above and beyond to help us get into the car we wanted the most. Thanks again for all your help More

by dc3018
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michelle Folk

May 06, 2021

Thomas Cumberland Subaru responded

Thank you for the review and recommendation! At Thomas, we strive to provide our customers with an upfront, transparent, and hassle-free car buying experience. Thank you for your business and we hope to see you again in the future!

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