Jeremy McFarland
Jeremy McFarland at Thomas Cumberland Subaru

Jeremy McFarland | Page 6

Customer Experience Manager

Thomas Cumberland Subaru

10325 Mt Savage Rd NW
Cumberland, MD 21502

Contact Me
4.6
84 Reviews

Dealership Experience

5 yrs, 11 mos

Languages Spoken

English English

4.6

84 Reviews

Write a Review

84 Reviews of Jeremy McFarland

May 01, 2021

Dealership Rating
Employee Rating

First time at dealership, Great customer service. We will definitely be repeat customers and tell family and friends. Very fast and smooth transaction from test drive to signing. More

by DaveC
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michelle Folk, Nate Hoffman

May 06, 2021

Thomas Cumberland Subaru responded

Thank you for taking the time to leave us this wonderful review! We are happy to hear that you had such a great experience at our dealership. We strive to provide our customers with an upfront, transparent, and hassle-free experience. We sincerely appreciate your business! We look forward to seeing you again!

April 30, 2021

Dealership Rating
Employee Rating

The really helped with my transition from buying in MD and tagging in FL. They were efficient and kept me there no longer than I needed to be. More

by sloan_87
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 06, 2021

Thomas Cumberland Subaru responded

Thank you for leaving a review! At Thomas, we strive to provide our customers with an upfront, transparent, and hassle-free car buying experience. Thank you for your business!

April 23, 2021

Dealership Rating
Employee Rating

This is our 4th vehicle buying experience with the Thomas Cumberland Dealership, and I couldn’t be happier. Jeremy was wonderful to work with. He was very friendly and was knowledgeable about each vehicle. More

by Jessica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 29, 2021

Thomas Cumberland Subaru responded

Jessica, thank you for taking the time to leave us this review! At Thomas, we strive to provide our customers with an upfront, transparent, and hassle-free car buying experience. Thank you for choosing to be a part of the Thomas Family! We hope to see you again!

April 20, 2021

Dealership Rating
Employee Rating

We are from West Virginia and had a very specific vehicle we wanted. Zach efficiently found exactly what we were looking for and answered all of our questions. It was so nice finding a place in the MD/WV/V More

by ANickers24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zach Lease

Apr 21, 2021

Thomas Cumberland Subaru responded

Thank you for taking the time to leave us this wonderful review! At Thomas, we try our best to find the perfect vehicle for our customers! We are thrilled to hear that our TC Team members were so helpful in finding that vehicle for you! We sincerely appreciate your business! Enjoy your new 2021 Hyundai Elantra Hybrid!

April 02, 2021

Dealership Rating
Employee Rating

Buying a car from Thomas Subaru was a very pleasant experience. Jeremy was great! Professional, courteous and knowledgeable. This is my first Subaru and I felt very confidant working with Jeremy to ens More

by Shanna H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: JoManda Evans-Flanagan

Apr 06, 2021

Thomas Cumberland Subaru responded

Thank you for taking the time to leave us this wonderful review! At Thomas, we strive to provide our customers with an upfront, transparent, and hassle-free car buying experience. We are thrilled to hear that you had such a great experience with us. Thank you for choosing Thomas! Welcome to the Subaru family!

March 20, 2021

Dealership Rating
Employee Rating

Just a very pleasant visit knows his cars and can explain the answer to any questions has a way of wanting to help with a great attitude More

by Custernancyk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 23, 2021

Thomas Cumberland Subaru responded

Thank you for taking the time to leave us this wonderful review! At Thomas, we strive to provide our customers with an upfront, transparent, and hassle-free experience. We sincerely appreciate your business and hope to see you again!

March 09, 2021

Dealership Rating
Employee Rating

Jeremy McFarland was AMAZING!! The whole car buying experience was quick and painless. Which I greatly appreciated and pointed out to him. From test drives to paperwork to driving away in my new car on More

by Mandi24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Duvall

Mar 09, 2021

Thomas Cumberland Subaru responded

Mandi, thank you for this great review and recommendation! We are happy to hear about your great experience with Jeremy and Mark. At Thomas Cumberland, we strive to provide our customers with an upfront, transparent, and hassle-free car buying experience. Thank you for your business and we hope to see you again in the future!

March 02, 2021

Dealership Rating
Employee Rating

At my request Jeremy McFarland ordered a Palisade Calligraphy for me . He kept in contact with me on a regular basis until the car arrived . I never once had to call him because I always new the stat More

by ggetty
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 04, 2021

Thomas Cumberland Subaru responded

Thank you for leaving this wonderful review! We are thrilled to hear that Jeremy was such a big help to you during the purchase of your new Hyundai. We are happy to have him on our TC Team! Thank you for your business and we hope to see you again in the future! Enjoy your new Palisade Calligraphy!

February 12, 2021

Dealership Rating
Employee Rating

Jeremy treated my wife and I to a very special car buying experience. It was stress free and we enjoyed dealing with him as a salesman. We would definitely recommend this dealership to any one buying a vehic More

by jmyers21
Recommend Dealer
Yes
Feb 16, 2021

Thomas Cumberland Subaru responded

Thank you for leaving this review! We are happy to hear that Jeremy took such great care of you and your wife during your visit with us. He is one of our best Customer Experience Specialists and we are happy to have him on our TC Team! Thank you for your business and for choosing Thomas Cumberland! We hope to see you again in the future.

February 08, 2021

Dealership Rating
Employee Rating

Jeremy helped me purchase my first auto dealer vehicle. I was a little overwhelmed at first but I appreciate everything he did for me. Between dragging him around all my ideas/wants and asking 28302 question More

by kelseymeyers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 16, 2021

Thomas Cumberland Subaru responded

Thank you for leaving this wonderful review, Kelsey! We are glad to hear that Jeremy was such a big help to you during your visit with us. We are happy to have him on our TC Team! We sincerely appreciate your business and we hope to see you again in the future! Enjoy your new 2021 Subaru Forester!

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