Jeremy Spreitzer

For sales: Yes, I would recommend BUT be careful. For service: Absolutely NOT! For circumstances out of my control, I have been a client of this dealer for about 5 years. I have to say that they For service: Absolutely NOT! For circumstances out of my control, I have been a client of this dealer for about 5 years. I have to say that they were the only dealer that gave me a break to purchase my first vehicle in AZ. After that, I have traded with them other 3 vehicles. When it comes to service, it’s the most painstakingly thing I’ve ever experienced. I have to be constantly asking about my vehicle status when I cannot wait for the vehicle. My most recent experience and biggest disappointment is that I brought my vehicle in for scheduled maintenance. Since it’s not a VW, and because they don’t have the specific tools to service my vehicle, it had to be serviced in my vehicle’s make dealership. For this process I had to submit a claim to an extended warranty I purchased for my vehicle. After 3 weeks of Larry Miller VW having my car in their parking lot and working my case with the insurance company and the dealership, finally, my was taken to be fixed. After a couple of days, the car returned to LMVW and a 4 wheel alignment was performed, upon request. After it was done, I was told to go pick up the vehicle. After conversing with the service rep and got my keys and paid for the alignment, I went outside to search for my car. After I found it and opened the door to sit down, I noticed that my windshield was cracked beyond repair. Immediately I returned to my service rep and told him to come outside to see what was happened. When I showed him, he clearly knew it happened either while the dealership personnel who took the vehicle to the other dealership to be worked on or returning from it. He took multiple pictures with his phone and said he was going to deal with it on Monday (this was a Friday), because his glass guys come in on Monday. I gave him a call that next Tuesday and, “funny story” happened. The service rep told me that both the General Manager and the Service Manager quit that same weekend and that there was a new one coming next week. I gave them another week. Have been expecting a call for when the dealership will take responsibility for replacing my cracked windshield and it has been a total of 3 weeks and 4 days up to today September 24th, 2024 and nothing yet. If you value bringing your newly purchased vehicle to the same dealership for service, this is not a place you don’t want to make business with. I am still waiting on the service rep to call me to schedule an appointment with their glass guys to have my windshield replaced. More

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Fueron de gran ayuda resndiendo algunas dudes sobre la revicion de mi vehiculo y consiguiendo transportation a mi casa. revicion de mi vehiculo y consiguiendo transportation a mi casa. More

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Really good service and nice selection of cars. I walked out with a new car that I love and got a really good deal on it! I walked out with a new car that I love and got a really good deal on it! More

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Thus is one of the best car dealership I have experienced. Very professional and courteous . Everyone that I spoke with was wonderful. I will let all my family and friends know about my experi experienced. Very professional and courteous . Everyone that I spoke with was wonderful. I will let all my family and friends know about my experience. Fantastic staff. More

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Nice workers who are very informative, take time to hear you out and recommend what’s best you out and recommend what’s best More

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Staff was friendly and attentive. The dealership was very clean. The service department was quick to respond. There was some miscommunication between the service guy and the technicia The dealership was very clean. The service department was quick to respond. There was some miscommunication between the service guy and the technician working on my vehicle but it was no big deal everything got sorted out and worked on pretty quickly. More

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worst dealer ever, they will ripped you off. they make promise and confused you. no communication or whatsoever on sales department. i lost $300 cuz they didnt tell me everything about the contract, such promise and confused you. no communication or whatsoever on sales department. i lost $300 cuz they didnt tell me everything about the contract, such a liar dealership people More

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Great dealership Jeremy Spreitzer, great customer service, highly recommend in getting your next car with him. Friendly and knowledgeable with Volkswagen line up, Jeremy Spreitzer, great customer service, highly recommend in getting your next car with him. Friendly and knowledgeable with Volkswagen line up, online inquiry helped a lot. More

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Our experience!! Great customer service and a friendly environment. They also have fluent people who speak your own language which it’s a plus. A special thanks to Great customer service and a friendly environment. They also have fluent people who speak your own language which it’s a plus. A special thanks to the general manager for providing us a similar price from another dealership. Thanks! Mr. & Mrs. Larios More

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