Jeremy Stibb | Page 4

To date West Side was my worst car buying experience. They tried to pull tricks and completely alter the deal that was already agreed upon, then when I wouldn’t agree said they were just going to put the They tried to pull tricks and completely alter the deal that was already agreed upon, then when I wouldn’t agree said they were just going to put the truck back on the lot and sell it and wouldn’t hold it 1 day till Monday . Mind you the details of the deal were already agreed on prior to me driving an hour out there, I held up my end of the bargain they did not, even though I went over the details with the salesmen i was working with a half dozen times or more so there wouldn’t be any surprises that day. I will never go to West Side again nor recommend anyone I know go there. In the past year I bought a truck from them, as did a co-worker from the railroad I sent to them on recommendation. Now, I will do quit the opposite and go out of my way to let others know how bad they treat customers. People please just pay attention to how dealerships treat customers when the supply of vehicles is low, and remember that for when things get back to normal. West Side just lost a customer for life. More

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Comfortable. No pressure. Caring. Customer care. Pleasing. What a wonderful time. Kind. Caring. Will be back. Plan on bringing my mom back in to by a vehicle with a trade in. Will have our service done here as What a wonderful time. Kind. Caring. Will be back. Plan on bringing my mom back in to by a vehicle with a trade in. Will have our service done here as well. More

by yahoozsportsbarandgrill Verified Customer Verified Customer

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Dealership was courtesy, very helpful with comparisons, The dealership was very helpful with comparing different vehicles, getting loan information, reviewing and setting up on star and all the features of The dealership was very helpful with comparing different vehicles, getting loan information, reviewing and setting up on star and all the features of the car. More

by zarpenonz Verified Customer Verified Customer

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customer service good service, friendly staff, I drive 30 miles each way to get my service done here instead of my local dealer. They treat you with respect and are ve good service, friendly staff, I drive 30 miles each way to get my service done here instead of my local dealer. They treat you with respect and are very friendly to all. More

by PETERFISCHBACH25 Verified Customer Verified Customer

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We are treated like a personal friend not just a customer Jeff and Jeremy were genuinely interested in making sure the new Blazer met or exceeded our unique expectations for a new vehicle. They helped me anal Jeff and Jeremy were genuinely interested in making sure the new Blazer met or exceeded our unique expectations for a new vehicle. They helped me analyse details and explore modifications I could make that would enable our full enjoyment of the Blazer as a tow vehicle for our camper and transport vehicle for our bikes and kayaks. Ryan made the paperwork easy to understand. More

by K.D.Langdon Verified Customer Verified Customer

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Good service I have always been treated with respect from the service department at Westside Gm in Berlin and I have dealt with for years. Thank You I have always been treated with respect from the service department at Westside Gm in Berlin and I have dealt with for years. Thank You More

by PACKERZR_1 Verified Customer Verified Customer

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average new vehicle buying experience This was an interesting vehicle buying experience. Wasn't a typical pick a vehicle from the lot deal. I wanted specific options on the truck and t This was an interesting vehicle buying experience. Wasn't a typical pick a vehicle from the lot deal. I wanted specific options on the truck and they did come through for me. Took a little time but everything was as they said in the end. The biggest negative thing about buying a new vehicle is the deadlines. End of the month incentives. You have to sign today to get these rebates. Which in some cases may be true. With a left over new vehicle that your having trouble selling already, these incentives aren't going away. More

by THAEDT Verified Customer Verified Customer

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Great experience and people Bought a new Silverado at West Side, Jeff and Jeremy were great to work with. Everyone was friendly and made the experience easy and hassle free. I wo Bought a new Silverado at West Side, Jeff and Jeremy were great to work with. Everyone was friendly and made the experience easy and hassle free. I would recommend West Side to everyone looking for a vehicle. More

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We love West Side GM. We have been with them over 15 years. We always have friendly service. They go out of their way to make the deal happen. They always find us what we want. From our salesperson to the owner We always have friendly service. They go out of their way to make the deal happen. They always find us what we want. From our salesperson to the owner, they treat us like family! More

by BOOPER121872 Verified Customer Verified Customer

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Awesome customer service! From the moment you walk in the showroom at West Side GM you can't help but be impressed with their customer service. We bought a car from them 2 year From the moment you walk in the showroom at West Side GM you can't help but be impressed with their customer service. We bought a car from them 2 years ago and had all of our routine maintenance done by their mechanics. That past experience made the decision to return to West Side GM an easy one. Again everyone was so helpful in finding the right vehicle for us, we couldn't be happier. We know we will be back for our next vehicle! More

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