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Jericho Verriden
Jericho Verriden at Frank Boucher Chrysler Dodge Jeep Ram of Janesville

Jericho Verriden | Page 11

VW Service Advisor

Frank Boucher Chrysler Dodge Jeep Ram of Janesville

4001 Milton Ave
Janesville, WI 53546

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4.9
362 Reviews
4.9

362 Reviews

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362 Reviews of Jericho Verriden

December 31, 2022

Dealership Rating
Employee Rating

Good service, nice waiting area. They did not push extra service. Pricing seemed reasonable for the work. More

by andy92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Schmid

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Dec 31, 2022

Frank Boucher Chrysler Dodge Jeep Ram of Janesville responded

Andy, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville, we look forward to having you as a valued customer for many years to come!

December 16, 2022

Dealership Rating
Employee Rating

You didn't do the whole job and want to charge to finish the job correctly. Will never buy or come back. Will let anyone who ask about your dealership what I think about you. More

by HALLSTER2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Richard Schmid

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Dec 19, 2022

Frank Boucher Chrysler Dodge Jeep Ram of Janesville responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please give us a call at your convenience. Richard Schmid, Service Manager 608-757-6150

December 15, 2022

Dealership Rating
Employee Rating

I got the 60,ooo mile service don in record time, and with little delay. More

by GDNETT3090
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Schmid

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Dec 16, 2022

Frank Boucher Chrysler Dodge Jeep Ram of Janesville responded

Thank you for sharing about your experience with Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville. We appreciate your business and hope to see you again soon!

November 16, 2022

Dealership Rating
Employee Rating

My vehicle was taken in at the appointment time and completed early. The work was fast and done very well! More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Schmid

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Nov 17, 2022

Frank Boucher Chrysler Dodge Jeep Ram of Janesville responded

Thanks for sharing about your experience with Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville. We appreciate your business and hope to see you again soon!

November 16, 2022

Dealership Rating
Employee Rating

Service department is pretty efficient and I am very happy with them. But I would buy a car somewhere else. More

by WTRENTADUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Schmid

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Nov 17, 2022

Frank Boucher Chrysler Dodge Jeep Ram of Janesville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience in our service department here at Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville. If you would like to discuss your sales experience further, please feel free to give us a call. Don Chesebro, General Manager 608-757-6150

November 07, 2022

Dealership Rating
Employee Rating

Great experience overall. Proactive in reaching out when my part was in. Completed the repair within the timeframe expected. More

by SPRESTON2776
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Nov 07, 2022

Frank Boucher Chrysler Dodge Jeep Ram of Janesville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 04, 2022

Dealership Rating
Employee Rating

Jericho and the entire staff were amazing. Will recommend them to any one in the future, go VW service! More

by RATCLIFFJACKSON
Recommend Dealer
Yes

Other Employees Tagged: Richard Schmid

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Nov 07, 2022

Frank Boucher Chrysler Dodge Jeep Ram of Janesville responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville, we look forward to having you as a valued customer for many years to come!

November 04, 2022

Dealership Rating
Employee Rating

First ever brand new car purchased. And first time ever in a Volkswagen. Friendly, knowledgeable, professional... The list goes on and on. My experience at this particular dealership is More

by WMRECTOR717
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Nov 04, 2022

Frank Boucher Chrysler Dodge Jeep Ram of Janesville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville.

October 31, 2022

Dealership Rating
Employee Rating

It was a pleasure doing business at Boucher. I was glad I got to meet so many of the staff. Brady nailed it with everything he did for Crol and I. The truck is fantastic. Jehrico was also wo More

by Gregory
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nathan Diederich, Brady Jensen

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Oct 31, 2022

Frank Boucher Chrysler Dodge Jeep Ram of Janesville responded

Gregory, Here at Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Brady and Jericho, and it was a pleasure having you at the dealership. We appreciate your review!

October 16, 2022

Dealership Rating
Employee Rating

The team at Frank Boucher VW is always the BEST! They're friendly and professional. They go the extra mile to make sure customers have the best experience. More

by MIKENTAMERA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tyron (TJ) Robinson

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Oct 16, 2022

Frank Boucher Chrysler Dodge Jeep Ram of Janesville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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