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Jericho Verriden
Jericho Verriden at Frank Boucher Chrysler Dodge Jeep Ram of Janesville

Jericho Verriden | Page 10

VW Service Advisor

Frank Boucher Chrysler Dodge Jeep Ram of Janesville

4001 Milton Ave
Janesville, WI 53546

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4.9
362 Reviews
4.9

362 Reviews

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362 Reviews of Jericho Verriden

March 15, 2023

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Employee Rating

My second time into the VW building, with my first VW. Great job by the VW Team!! More

by RICKERSTOUT
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 15, 2023

Frank Boucher Chrysler Dodge Jeep Ram of Janesville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 13, 2023

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Both of my headlights went out and they were able to squeeze me in that day to get them fixed! More

by Emily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Schmid, Not sure of their names, but the 2 ladies at the desk where I paid were very nice too :)

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Mar 13, 2023

Frank Boucher Chrysler Dodge Jeep Ram of Janesville responded

Emily, Thanks for sharing about your experience with Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville. Richard, Jericho, and our team appreciate your business and hope to see you again soon!

March 08, 2023

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Employee Rating

This was my first visit to this dealer. I had them service my 2015 Audi which shares many components with VW They did an exceptional job. I will work with them again in the future. More

by billmeyer71280
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Schmid

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Mar 09, 2023

Frank Boucher Chrysler Dodge Jeep Ram of Janesville responded

Thank you so much for your kind words, Bill, and for taking the time to leave us this wonderful feedback!

March 06, 2023

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I needed new tires put on my car and was unable to do that with Walmart because my car was a handicapped van. Boucher stepped up and mounted and balanced my tires for a reasonable price. I won't take More

by neslertom
Recommend Dealer
Yes

Other Employees Tagged: Richard Schmid

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Mar 07, 2023

Frank Boucher Chrysler Dodge Jeep Ram of Janesville responded

Tom, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville, we look forward to having you as a valued customer for many years to come!

February 11, 2023

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Employee Rating

dealership was very clean and service dept was a great help with taking care of everything. More

by K.SCHWANDT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Schmid

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Feb 12, 2023

Frank Boucher Chrysler Dodge Jeep Ram of Janesville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 07, 2023

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Quick friendly service, a nice waiting area with free snacks and drinks. My vehicle was as clean as when I brought it in, at other dealerships in the past the carpet was dirty and the steering wheel grea More

by DENNISHILLMAN500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Schmid

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Feb 07, 2023

Frank Boucher Chrysler Dodge Jeep Ram of Janesville responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Dennis, please let us know.

February 01, 2023

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Have been very pleased with the attention of service and timely manner that my vehicle has received for maintenance. More

by TPERSCHY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Schmid

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Feb 01, 2023

Frank Boucher Chrysler Dodge Jeep Ram of Janesville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville!

January 14, 2023

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Employee Rating

Express oil change could be a little faster other then that not to bad with services More

by SOTIGHT00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Schmid

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Jan 16, 2023

Frank Boucher Chrysler Dodge Jeep Ram of Janesville responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

January 09, 2023

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They provide professional service. The waiting time was shorter than I expected. I felt pretty comfortable in waiting area. More

by FLIU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 10, 2023

Frank Boucher Chrysler Dodge Jeep Ram of Janesville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville, we look forward to having you as one of our valued customers for many more years to come!

January 04, 2023

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Employee Rating

Was a good first experience with the dealership. I will be returning for future service needs. More

by chardwick74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Schmid

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Jan 05, 2023

Frank Boucher Chrysler Dodge Jeep Ram of Janesville responded

Thanks for sharing about your experience with Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville. We appreciate your business and hope to see you again soon!

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