Jericho Verriden | Page 19
VW Service Advisor
Frank Boucher Chrysler Dodge Jeep Ram of Janesville
4001 Milton Ave
Janesville, WI 53546
362 Reviews
Write a Review362 Reviews of Jericho Verriden
March 22, 2022
I was 4th in line during the open Oil Change service window. They were efficient; my total wait was under an hour. I had a bit of an issue with applying my Jeep Wave benefits (my own fault), but they qu window. They were efficient; my total wait was under an hour. I had a bit of an issue with applying my Jeep Wave benefits (my own fault), but they quickly remedied everything and sent me on my way. More
March 16, 2022
First time using theExpress lube service. I was pleasantly surprised with the quick servicing of my vehicle. I will return again! Thank you I was pleasantly surprised with the quick servicing of my vehicle. I will return again! Thank you More
Other Employees Tagged: Richard Schmid
March 04, 2022
I don't even know where to start. I decided to come in for a routine oil change (as you do). During the oil change I was hoping to look at some SUVs as my Fiancee and I are ready to d I decided to come in for a routine oil change (as you do). During the oil change I was hoping to look at some SUVs as my Fiancee and I are ready to downsize to one vehicle. That is where I met Patrick. Patrick showed me vehicles all around the lot, I had my very own private tour. That is where I ended up seeing my Taos. This car was just too good to resist. We talked about personal values and how VW SUVs are growing and are safe for a family. Patrick mentioned he trusts his family in it and he wouldn't endorse it if not. A few phone calls later and some persuasion my fiancee drove down to come and look at the Taos. We have always dreamed of wanting an SUV together and we know when the day comes to start a family we want something safe and reliable. That is something we found in the TAOS. The rest is pretty much history. We talked about the value of our cars, we talked about finances and after coming in for a little oil change in the morning we left that afternoon in our new TAOS!!!! TJ was a great resource and supported us as well in the offer process as we discussed the price of our vehicles. TJ gave us a comfortable feeling while we purchased our first car together. Shawn was amazing with the finances we got through everything super quick and fast (most importantly understandable too). Overall this VW dealership has treated us like family and has allowed for my family to expand in the future. I can not stop thinking highly of this dealership and I don't think I can be persuaded to not think so. I can not wait to check-in and chat with them more when the time comes! Thank you so much again TJ, Patrick, and Shawn! More
Other Employees Tagged: Patrick Dietschweiler , Shawn Feldman, TJ Robinson
March 03, 2022
Everyone was super helpful, nice and professional. Answered all our questions. I had a service question after purchasing the car, texted the service text line and they responded very quickly. Answered all our questions. I had a service question after purchasing the car, texted the service text line and they responded very quickly. More
Other Employees Tagged: Jackson Ratcliff, Brady Jensen , Nate Blaser, Shawn Feldman, TJ Robinson
February 28, 2022
This dealership always takes care of our needs. My family has bought several cars from here, and the service department always does a great job! My family has bought several cars from here, and the service department always does a great job! More
Other Employees Tagged: Jackson Ratcliff , Shawn Feldman
February 28, 2022
I had signed up online and when I walked in the lady behind the desk greeted me by name with a smile and was very friendly :) She checked with me about what I wanted checked on my vehicle and then took behind the desk greeted me by name with a smile and was very friendly :) She checked with me about what I wanted checked on my vehicle and then took me to the waiting area ( explaining that there snacks and drinks.) She came in after a while to let me know where they were at and about how much longer it would be. The whole process was extremely efficient and service was very pleasant. More
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