Jermaine Rollins

Suburban Chrysler Dodge Jeep Ram of Troy responded

Hello Teee, Thank you for taking the time to share your feedback. We’re disappointed to hear about your experience and sincerely apologize that your interaction with our team left you feeling this way. Providing respectful and professional service to every customer is extremely important to us, and we regret that we did not meet those expectations during your visit. We appreciate you bringing this to our attention and would value the opportunity to speak with you directly to better understand what occurred. At your convenience, please reach out to me using the contact information below so we can discuss your experience further. Elliot Ryan - General Manager - elliotryan@lithia.com

Suburban Chrysler Dodge Jeep Ram of Troy responded

Thank you for taking the time to share your experience with us. This review is concerning to read, and I apologize for the experience you had. Please reach out if you'd like to discuss this further or have any other concerns. Thank you, Elliot Ryan - General Sales Manager - elliotryan@lithia.com