Olivia Gonzalez
Olivia Gonzalez at Suburban Chrysler Dodge Jeep Ram of Troy

Olivia Gonzalez

BDC Manager

Suburban Chrysler Dodge Jeep Ram of Troy

1790 Maplelawn Drive
Troy, MI 48084

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2 Reviews
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2 Reviews

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2 Reviews of Olivia Gonzalez

May 18, 2026

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Employee Rating

Jermaine Rollins was extraordinarily rude as a salesman completely the opposite than management was. He is the reason I will never buy another vehicle from this dealership again. More

by Teee
Recommend Dealer
No
May 20, 2026

Suburban Chrysler Dodge Jeep Ram of Troy responded

Hello Teee, Thank you for taking the time to share your feedback. We’re disappointed to hear about your experience and sincerely apologize that your interaction with our team left you feeling this way. Providing respectful and professional service to every customer is extremely important to us, and we regret that we did not meet those expectations during your visit. We appreciate you bringing this to our attention and would value the opportunity to speak with you directly to better understand what occurred. At your convenience, please reach out to me using the contact information below so we can discuss your experience further. Elliot Ryan - General Manager - elliotryan@lithia.com

February 16, 2026

Dealership Rating
Employee Rating

Max, went above and beyond for me! Super cool guy very professional and he was more than on point. He also has an amazing assistant Grant that also went out of his way to be sure I had More

by Kristie Lange
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 16, 2026

Suburban Chrysler Dodge Jeep Ram of Troy responded

Hi Kristie, thank you for recommending Max, Grant, and the rest of our team! We appreciate your business and five-star rating, and we hope to see you again at Suburban Chrysler Dodge Jeep Ram of Troy.

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