Jerome Armstrong

I appreciated the gentleman who helped me with all the questions I asked he answered right away questions I asked he answered right away More

by tjengle24 Verified Customer Verified Customer

Report | Print

Approximately two months ago, I purchased a semi-used Volkswagen Atlas from this dealership. Since the day of purchase, the vehicle has consistently experienced issues. Most notably, I recently discovere Volkswagen Atlas from this dealership. Since the day of purchase, the vehicle has consistently experienced issues. Most notably, I recently discovered it was sold to me with existing oil leaks. I brought the vehicle in for service after being informed that it came with an extended warranty, and I was assured that both the diagnostic and necessary repairs would likely be covered. However, I was later told that the vehicle is leaking oil from the oil filter and the front main seal — both serious issues that were likely present at the time of sale. To make matters worse, I was informed that the extended warranty does not apply because the vehicle is still under its basic manufacturer warranty. This means I am now being charged for a diagnostic that should have either been covered or avoided altogether had I been correctly advised to take the vehicle to a manufacturer-authorized service center in the first place. We purchased this vehicle in good faith, trusting that it had been properly inspected and was in good condition. Instead, we’ve been met with ongoing problems, misleading guidance, and unnecessary out-of-pocket expenses that could have been prevented with accurate information from your team. I am extremely frustrated with how this has been handled and would not recommended this dealership. More

by QHMIGUEL Verified Customer Verified Customer

Report | Print

Even though the deal I wanted was very tough to get to, they did everything they could to get it done. Awesome vehicle from an awesome dealership and sales team. they did everything they could to get it done. Awesome vehicle from an awesome dealership and sales team. More

by Edlive Verified Customer Verified Customer

Report | Print

Jerome listened and asked us what we were looking for. He made our shopping experience an A+ !! He made our shopping experience an A+ !! More

by pav3931 Verified Customer Verified Customer

Report | Print

Great communication and outstanding follow up from everyone. No pressure approach during my transaction and mine was an out of town transaction everyone. No pressure approach during my transaction and mine was an out of town transaction More

by ron.holmes100 Verified Customer Verified Customer

Report | Print

I bought my dually last year to live out our dream full time to life but destiny had other plans. I traded it on two cars and Jerome and De'Von made this process smooth and easy. There's is no other dealer time to life but destiny had other plans. I traded it on two cars and Jerome and De'Von made this process smooth and easy. There's is no other dealership to go to! More

by Randy M Verified Customer Verified Customer

Report | Print

Communication from Rodney Jones the sales manager,to Jerome Armstrong the .salesman,made my familys 3rd purchase easier than the first too!!!! Jerome Armstrong the .salesman,made my familys 3rd purchase easier than the first too!!!! More

by TWOBOYS211 Verified Customer Verified Customer

Report | Print

Spoke with Jerome a week and a half in advance of purchase,set appointment time of 11:am the 26th of May and everything went smooth just like we talked about!! Very happy with jerome and very happy purchase,set appointment time of 11:am the 26th of May and everything went smooth just like we talked about!! Very happy with jerome and very happy with Rodney Jones the sales manager! More

by TWOBOYS211 Verified Customer Verified Customer

Report | Print

Salesman was great but finance guy was a little to pushy with me about the warranty when I said I didn’t want one I paid cash for the car if wanted it would have asked with me about the warranty when I said I didn’t want one I paid cash for the car if wanted it would have asked More

by echowhitejsm Verified Customer Verified Customer

Report | Print

Received the same great customer service from the service department. Thank you for washing my truck. department. Thank you for washing my truck. More

by fguide976@gmail.com Verified Customer Verified Customer

Report | Print