Jerry Bustamante

i've been baying cats from you for over 25 years. You're my favorite company in Austin, Thanks to all of you. You're my favorite company in Austin, Thanks to all of you. More

by FRANCISCOMSL Verified Customer Verified Customer

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My experience at Leif Johnson Ford was excellent. The staff were helpful and knowledgeable, helping me to get the perfect vehicle for my needs at a great price. It was the best car-buying experience The staff were helpful and knowledgeable, helping me to get the perfect vehicle for my needs at a great price. It was the best car-buying experience in my 40 years of buying cars. More

by dad721 Verified Customer Verified Customer

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Pretty good other than signing a contract for 2. 9% interest and being contacted 4 days later being told that 2.9% wasn’t available in Texas…. What made the experience not so favorable was the fact 9% interest and being contacted 4 days later being told that 2.9% wasn’t available in Texas…. What made the experience not so favorable was the fact the “sales Manager” and finance guy could not explain the arbitrary provisions. The sales manager had to explain what it actually meant. All the sales Manager could come up with was they would need the vehicle back if I didn’t sign the arbitrary provisions. I had to return to the dealership multiple time because the first contract was screwed up when I was given the 2.9% interest rate More

by rhammock1972 Verified Customer Verified Customer

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Drew is the best car salesperson I have ever worked with! I never felt like he was trying to sell me anything but rather helping me find the right match for me. He was friendly and knowledgeable, patiently a I never felt like he was trying to sell me anything but rather helping me find the right match for me. He was friendly and knowledgeable, patiently answered all of my questions, and gave me frequent updates throughout the entire process. He made me feel like his most important customer, which of course wasn’t the case, but very nice to feel that way! Thomas was also super helpful in getting me set up with a test drive appointment right away and tracking down specifically what I was looking for. The entire Leif Johnson team made the entire process so easy for me, and I had a great experience! More

by SARA Verified Customer Verified Customer

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4/22/2025 To Whom It May Concern: MY EXPERIENCE PURCHASEING A VEHICLE WITH LEIF JOHNSON FORD HAS BEEN HORRIBLE!!!! On 3/24/2025 I met with Daryl Quintanilla look at a 2020 Chevy Colorado (vin# 1 PURCHASEING A VEHICLE WITH LEIF JOHNSON FORD HAS BEEN HORRIBLE!!!! On 3/24/2025 I met with Daryl Quintanilla look at a 2020 Chevy Colorado (vin# 1GCGTDEN5L1196436). After driving the 2020 Chevy Colorado I decided to purchase that vehicle and in turn trade in my 2012 Lincoln MKX (vin# 2LMDJ6JKXCBL11018) and a 2005 Chevy Colorado (1GCDS136458132978) and put down additional $5,075.00 cash. Mr. Quintanilla (salesman) was pleasant to deal with during this transaction. I then met with Jerry Bustamante (finance officer) and signed the paper work and he was also pleasant to deal with. I did not elect to purchase the extended warranty that was offered during this transaction, since it was my intention to purchase my own warranty separately and pay it in full each year since I did not want to have it combined with the vehicle interest payments. After Mr. Quintanilla had the vehicle washed and detailed, I left the dealership and approximately 30-35 miles down the road the transmission and/or torque converter started slipping and the whole truck was shaking. I had to slow down to approximately 45 mph just to keep the vehicle from shaking and jumping. Since the dealership was now closed at this time, I had no other option but to continue to my home, which was another 30 miles. The first thing the next morning (3/25/2025) I contacted Mr. Quintanilla and informed him what was going on. He agreed to come and pick-up the vehicle and take it be checked and repaired. When he picked up this vehicle, he also took the 2005 Chevy Colorado thus leaving me with no personal transportation. His comment was that Leif Johnson has rentals, but offered no other help. I have been fortunate enough to borrow a vehicle from my son-in-law for my daily transportation. As you can see it is now going into 5 weeks and I still do not have a vehicle, nor do I know if/or when the vehicle I purchased will be returned to me. Did Leif Johnson sell me a LEMON ? At this time I would like some answers. What are going to be my options if this is a recurring problem with this vehicle? 2. Also the first payment to Austin Telco Federal Credit Union is due 5/8/2025. Am I going to be stuck making payments on a vehicle I don’t even have possession of? The insurance company is also now expecting payments on a vehicle I don’t have. Thank you for your attention to this matter I await your response. Phillip Wagenfuhr 210-863-3924 phillip@gvtc.com More

by PHILLIP24 Verified Customer Verified Customer

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Nicole is an amazing salesperson. She is very knowledgeable about all things Ford. She clued us into all the workings of our new bronco sport. She is very personable, and treats you She is very knowledgeable about all things Ford. She clued us into all the workings of our new bronco sport. She is very personable, and treats you better than family, She made the whole process of buying a car enjoyable. If you are looking at buying a new vehicle, Nicole Stewart is the one you want to ask for. Thank you Nicole for going above and beyond! More

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This was the best car buying experience we have had. From start to finish, Drew helped walk us through the process, helped answer the many questions we had, and was patient and never pushy. I can’t spea From start to finish, Drew helped walk us through the process, helped answer the many questions we had, and was patient and never pushy. I can’t speak highly enough about Drew and the job he did. This has continued after the sale as well. More

by tbneff2 Verified Customer Verified Customer

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Clerance was great, worked with us fast to get us a great deal we were all happy with. deal we were all happy with. More

by eduardo.ponce1138 Verified Customer Verified Customer

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Professional, Welcoming, Efficient, Recommended, Reputable, Transparent, Quality-focused, Supportive, Accessible, Organized, Professional, Ethical, Customer-focused. Reputable, Transparent, Quality-focused, Supportive, Accessible, Organized, Professional, Ethical, Customer-focused. More

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Loved work with Leif Johnson! Mike found exactly what I wanted!! I’ll be back to Leif Johnson for sure! Mike found exactly what I wanted!! I’ll be back to Leif Johnson for sure! More

by BEAUTIFULLAUGHS Verified Customer Verified Customer

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