Bought the car from Shottenkirk 7 years ago and been very
happy with their service. Occasionally I went to a closer Kia garage for service but now will only go to Shottenkirk, even though they’re farther awa
happy with their service. Occasionally I went to a closer Kia garage for service but now will only go to Shottenkirk, even though they’re farther away, they are MUCH better than the other dealership, in particular Gerry Garcia in their Service Dept, who’s known the car since I bought it
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by Iain
Service Price Transparency
May 02, 2026 -
Shottenkirk Fort Bend Kia responded
It’s wonderful to know you’ve trusted us for your Kia Sorento service over the past seven years. Jerry’s familiarity with your vehicle and attention to detail make your trips worthwhile. We appreciate you making the trip back to us and look forward to caring for your Sorento again.
We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Bend Kia!
I didn’t have an appointment but said they could change
the oil for me. It was a long wait but it got done & they even washed the car.
the oil for me. It was a long wait but it got done & they even washed the car.
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by Warnckes69
Service Price Transparency
Apr 17, 2026 -
Shottenkirk Fort Bend Kia responded
It’s great to hear our team could fit in your Kia Sorento’s oil change and give it a wash even without an appointment. We apologize for the longer wait and are glad to have completed the service to your satisfaction. We hope to make your next visit even more convenient.
We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Bend Kia!
SERVICE DEPT.
VERY EFFICENT,THOUROW AND FRIENDLY..I AS SUPRISEDWITH THECR WASH AFTER THE MAINTENANCE WAS PERFORMED.
VERY EFFICENT,THOUROW AND FRIENDLY..I AS SUPRISEDWITH THECR WASH AFTER THE MAINTENANCE WAS PERFORMED.
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by NELLY
Service Price Transparency
Apr 16, 2026 -
Shottenkirk Fort Bend Kia responded
We are very happy to have provided you with such a positive experience! We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Bend Kia!
I had my 2020 Kia Sorento serviced at Shottenkirk today!
Everyone there is so friendly & Jerry Garcia is the best!!!
Everyone there is so friendly & Jerry Garcia is the best!!!
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by M.G.K.
Service Price Transparency
Apr 09, 2026 -
Shottenkirk Fort Bend Kia responded
Thank you for bringing your 2020 Kia Sorento in for service today. We’re thrilled Jerry delivered exceptional care and that our team made you feel so welcome.
We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Bend Kia!
My experience with Shottenkirk was smooth, easy, and
efficient. Jerry Garcia in Service, and Nate in Parts were so helpful and amazing to work with. I highly recommend Shottenkirk Kia for all your Kia n
efficient. Jerry Garcia in Service, and Nate in Parts were so helpful and amazing to work with. I highly recommend Shottenkirk Kia for all your Kia needs & accessories.
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by 99scoobs
Service Price Transparency
Apr 08, 2026 -
Shottenkirk Fort Bend Kia responded
Thank you for sharing your smooth and efficient experience with our service team. We’re pleased to hear Jerry and Nate provided helpful support during your Kia Soul service. We appreciate your recommendation and look forward to assisting you for any future Kia needs.
We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Bend Kia!
I had an issue that I've had three times, but it was over
the weekend, and by the time I could take the car in, the check engine light had gone off. They kept my car for 3 days trying to get it to repeat th
the weekend, and by the time I could take the car in, the check engine light had gone off. They kept my car for 3 days trying to get it to repeat the issue, but it didn't. The computer doesn't store codes, so they had nothing to go on. Jerry was the perfect professional, just as he always is, and assured me if it does it again, and I can bring it in immediately, they'll get it on the computer while the light is still on and figure out what is happening. This is truly not a failure of the service department, it is just a car that's playing hide-and-seek with an issue.
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by DLEEMUSIC
Service Price Transparency
Apr 03, 2026 -
Shottenkirk Fort Bend Kia responded
We appreciate you entrusting us with your Kia Niro and detailing your experience. We’re glad Jerry pursued the intermittent issue over those three days and guided you through the process. When the check engine light comes back on, please bring it in promptly so we can capture the code and investigate further.
We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Bend Kia!
I have always had a great experience at this dealership
the guys are always helpful and let me know what is going on
the guys are always helpful and let me know what is going on
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by vickyhenderson66
Service Price Transparency
Mar 20, 2026 -
Shottenkirk Fort Bend Kia responded
Thank you for trusting us with your Kia Sorento service over the years. We’re glad our team keeps you informed and delivers helpful support each time. We look forward to caring for your Sorento on your next visit.
We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Bend Kia!
Mar 20, 2026 -
vickyhenderson66 responded
Awesome dealership and employees
Great service.
Comfortable waiting area . Jerry is great
He keeps you informed about your vehicle service. Explains things very clearly.
Comfortable waiting area . Jerry is great
He keeps you informed about your vehicle service. Explains things very clearly.
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by Janiekdubec
Service Price Transparency
Mar 18, 2026 -
Shottenkirk Fort Bend Kia responded
Thanks for mentioning our comfortable waiting area and the great care you experienced. We’re glad Jerry kept you informed and made everything clear. We appreciate you trusting us with your Kia Soul.
We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Bend Kia!
I really like the professionalism and honesty.
I called in my appointment the day before & had my vehicle in by the time they scheduled me to have it there. Jerry listened, and was very helpful
I called in my appointment the day before & had my vehicle in by the time they scheduled me to have it there. Jerry listened, and was very helpful by keeping me informed. I always feel comfortable having vehicle serviced at Shottenkirk, Ft Bend
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by vjirv2005
Service Price Transparency
Mar 11, 2026 -
Shottenkirk Fort Bend Kia responded
Thank you for highlighting the straightforward scheduling and transparency you experienced. We’re glad Jerry kept you updated and that the appointment timing met your needs. It means a lot to know you feel confident entrusting your Kia Optima to our team.
We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Bend Kia!
Fast service, friendly employees, dropped car off and
less then 2 hours all done and checked everything
less then 2 hours all done and checked everything
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by dhale569
Service Price Transparency
Feb 21, 2026 -
Shottenkirk Fort Bend Kia responded
Thank you for bringing in your Kia Telluride. We’re delighted our team completed all inspections in under two hours with a friendly touch. We look forward to assisting you again.
We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Bend Kia!
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