Jerry Garcia
Jerry Garcia at Shottenkirk Fort Bend Kia

Jerry Garcia

Assistant Service Manager

Shottenkirk Fort Bend Kia

26633 Southwest Fwy
Rosenberg, TX 77471

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5.0
111 Reviews
5.0

111 Reviews

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111 Reviews of Jerry Garcia

August 07, 2026

Dealership Rating
Employee Rating

The sales team is great and pricing was right. Our sales team member AJ made it happen. Very satisfied! More

by Martinez21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Danny Wright , AJ

Aug 07, 2026

Shottenkirk Fort Bend Kia responded

Thank you for the five-star review and congratulations on your new Kia Telluride Hybrid. We’re glad we could secure the right pricing for your purchase. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Bend Kia!

August 01, 2026

Dealership Rating
Employee Rating

Jerry Garcia is tops , great communication from start to finish and it’s been that since our purchase in 2022 More

by Jamesgkowalik
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 01, 2026

Shottenkirk Fort Bend Kia responded

It’s fantastic to hear Jerry provided excellent communication from start to finish. We appreciate you choosing a new Kia Telluride back in 2022 and look forward to continuing to assist you. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Bend Kia!

July 21, 2026

Dealership Rating
Employee Rating

I would like to tell how nice of a person Jerry in the service department. I brought me granddaughters Kia in to have a key fob programmed for her car only to find out the car didn’t have a module that wa More

by skmccurry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 21, 2026

Shottenkirk Fort Bend Kia responded

Thank you for sharing your experience. It’s wonderful to hear that Jerry took the time to explain the missing module in your granddaughter’s Kia Rio and the steps needed to resolve it. We appreciate your trust in our service department. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Bend Kia!

July 18, 2026

Dealership Rating
Employee Rating

Very easy to make appointment! The service department was very helpful and courteous. The work was done as promised. They brought up an issue with the brakes which I got fixed. More

by AJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Miguel Castellon

Jul 18, 2026

Shottenkirk Fort Bend Kia responded

We’re glad your Kia Telluride service visit went so smoothly. It’s great the appointment process was simple and our team treated you courteously. We’re also pleased the brake concern was caught and addressed as promised. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Bend Kia!

July 14, 2026

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Employee Rating

Jerry and Miguel always greet cars with a smile and a professional demeanor. I wait in their comfortable waiting area and enjoy tea and coffee as the car is checked. Their restrooms are also very clean. More

by Blanca, Proud Kia owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 14, 2026

Shottenkirk Fort Bend Kia responded

It’s wonderful to know that Jerry and Miguel’s friendly greetings and professional demeanor made your visits enjoyable. We’re glad you found our waiting area comfortable, enjoyed the tea and coffee, and appreciated the clean restrooms while your Kia Niro was in service. Thank you for choosing us for your two Kia purchases and for letting our team address your questions so professionally. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Bend Kia!

July 07, 2026

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Employee Rating

I took my Kia Niro in for a regular pill change/service, a state inspection for registration renewal, and I told Jerry that the car had recently been lurching when the transmission diwnshifted as I was com More

by DLEEMUSIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 07, 2026

Shottenkirk Fort Bend Kia responded

Thank you for bringing your Kia Niro in for service and inspection. We’re glad Jerry could adjust the downshift settings quickly and that the lurching issue has not returned. Please reach out if you need anything else. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Bend Kia!

July 02, 2026

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Employee Rating

The service department is outstanding. Danny is the best and has a quick return on questions I may have. If it wasn’t for him. I would go to a dealership much closer. More

by Coppman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danny Wright, Miguel Castellon

Jul 02, 2026

Shottenkirk Fort Bend Kia responded

It’s wonderful to hear Danny answered your questions quickly and made the trip worthwhile. Thanks for trusting our service team with your Kia Telluride. We look forward to assisting you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Bend Kia!

June 23, 2026

Dealership Rating
Employee Rating

Jerry, advisor, was very respectful and professional. I was called when my service was completed. More

by nmcrocker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 23, 2026

Shottenkirk Fort Bend Kia responded

Thanks for letting us know about your experience with Jerry. We’re glad he treated you respectfully and professionally and that you received a call once your service was complete. We appreciate your feedback and look forward to helping with your Kia Sorento again. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Bend Kia!

June 11, 2026

Dealership Rating
Employee Rating

Always friendly, informative, staff explain repair options and which ones should be done first. I received prompt notifications for when work is done or when an issue came up that needs to be addresse More

by George
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 11, 2026

Shottenkirk Fort Bend Kia responded

Our team is happy to hear our friendly approach and clear repair guidance matched your expectations. We’re glad the timely notifications kept you updated throughout your Kia service. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Bend Kia!

June 10, 2026

Dealership Rating
Employee Rating

Friendly and efficient. They let you make service appointments on line and have a waiting area with drinks available while you wait. They find the problem and fix it or prov More

by Lindadianabrixey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 10, 2026

Shottenkirk Fort Bend Kia responded

Thank you for trusting us with your Kia Sedona maintenance for over 10 years. We’re glad our online scheduling, refreshments and comfortable waiting area have made service visits convenient. We appreciate your kind words about our friendly, efficient approach and look forward to caring for your vehicle again. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Bend Kia!

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