Miguel Castellon
Miguel Castellon at Shottenkirk Fort Bend Kia

Miguel Castellon

Service Advisor

Shottenkirk Fort Bend Kia

26633 Southwest Fwy
Rosenberg, TX 77471

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4.9
71 Reviews
4.9

71 Reviews

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71 Reviews of Miguel Castellon

August 27, 2026

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Employee Rating

I was really happy with everything and very pleased and yes, I would come up there and recommend you guys again. I love you guys. Thank you for everything. More

by Tre
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Danny Wright, Jerry Garcia

Aug 28, 2026

Shottenkirk Fort Bend Kia responded

Our service department was glad to care for your Range Rover Sport. Knowing you were pleased with everything and would recommend us means a lot to our team. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Bend Kia!

August 22, 2026

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Excellent service: staff is friendly and professional. I would definitely recommend your department to others. Waiting area is well stocked More

by harryywong
Service Price Transparency
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Recommend Dealer
Yes
Aug 22, 2026

Shottenkirk Fort Bend Kia responded

We’re glad the service on your K5 felt welcoming and expert. Knowing our waiting area had everything you needed is rewarding. Hearing you’d recommend our service department to others means a lot to us. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Bend Kia!

August 17, 2026

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Excellent service I also commend the parts department for picking up on what I needed. They have been the best. The three times that I’ve visited the park department service is phenomenal and your sales depa More

by Suzijet
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Recommend Dealer
Yes

Other Employees Tagged: Nate Reed , AJJinkins

Aug 17, 2026

Shottenkirk Fort Bend Kia responded

Knowing our parts department anticipated your needs and that your service visits have been phenomenal means a lot to us. We’re also pleased our sales department could follow up effectively after your purchase of the Kia Soul. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Bend Kia!

July 18, 2026

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Very easy to make appointment! The service department was very helpful and courteous. The work was done as promised. They brought up an issue with the brakes which I got fixed. More

by AJ
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jerry Garcia

Jul 18, 2026

Shottenkirk Fort Bend Kia responded

We’re glad your Kia Telluride service visit went so smoothly. It’s great the appointment process was simple and our team treated you courteously. We’re also pleased the brake concern was caught and addressed as promised. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Bend Kia!

July 14, 2026

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Jerry and Miguel always greet cars with a smile and a professional demeanor. I wait in their comfortable waiting area and enjoy tea and coffee as the car is checked. Their restrooms are also very clean. More

by Blanca, Proud Kia owner
Service Price Transparency
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Recommend Dealer
Yes
Jul 14, 2026

Shottenkirk Fort Bend Kia responded

It’s wonderful to know that Jerry and Miguel’s friendly greetings and professional demeanor made your visits enjoyable. We’re glad you found our waiting area comfortable, enjoyed the tea and coffee, and appreciated the clean restrooms while your Kia Niro was in service. Thank you for choosing us for your two Kia purchases and for letting our team address your questions so professionally. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Bend Kia!

July 02, 2026

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The service department is outstanding. Danny is the best and has a quick return on questions I may have. If it wasn’t for him. I would go to a dealership much closer. More

by Coppman
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Danny Wright, Jerry Garcia

Jul 02, 2026

Shottenkirk Fort Bend Kia responded

It’s wonderful to hear Danny answered your questions quickly and made the trip worthwhile. Thanks for trusting our service team with your Kia Telluride. We look forward to assisting you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Bend Kia!

June 27, 2026

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Complete inspection of the vehicle, honest findings and repairs well done. A little pricey, but well done More

by tomas.salvadorstamm
Service Price Transparency
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Recommend Dealer
Yes
Jun 27, 2026

Shottenkirk Fort Bend Kia responded

We appreciate you trusting us with your Kia inspection. We’re pleased our team delivered honest findings and quality repairs. Thank you for sharing your honest thoughts on pricing. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Bend Kia!

May 05, 2026

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With your new yard parking lot and all of your new inventory I know that you were very busy. I’ve been around for a while and no business is perfect. The service people were doing a great job. More

by Wrs3rd
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Recommend Dealer
Yes
May 06, 2026

Shottenkirk Fort Bend Kia responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Bend Kia!

April 23, 2026

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Employee Rating

Service department was very friendly. Theywere very informative about my car needs and performance. Thank You! More

by trishwillis5531
Service Price Transparency
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Recommend Dealer
Yes
Apr 23, 2026

Shottenkirk Fort Bend Kia responded

Thank you for sharing your experience with our service department. We’re glad Miguel and the team could explain your Kia Sorento’s needs and performance clearly. We appreciate your feedback and hope to assist you again soon. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Bend Kia!

April 22, 2026

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I used the service dept for repair on our Kia Stinger. They worked us in, had a cancellation! The a/c had gone out completely, they did a fantastic job! Miguel kept me very well informed,. My experience w More

by remloesch
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Service Time
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Recommend Dealer
Yes
Apr 22, 2026

Shottenkirk Fort Bend Kia responded

It’s wonderful to hear the service team could fit your Kia Stinger in on short notice and get the A/C running smoothly. Miguel appreciates the chance to keep you updated throughout. Thank you for choosing us for your service needs. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Bend Kia!

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