Miguel Castellon
Miguel Castellon at Shottenkirk Fort Bend Kia

Miguel Castellon

Service Advisor

Shottenkirk Fort Bend Kia

26633 Southwest Fwy
Rosenberg, TX 77471

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4.9
63 Reviews
4.9

63 Reviews

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63 Reviews of Miguel Castellon

April 23, 2026

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Employee Rating

Service department was very friendly. Theywere very informative about my car needs and performance. Thank You! More

by trishwillis5531
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 23, 2026

Shottenkirk Fort Bend Kia responded

Thank you for sharing your experience with our service department. We’re glad Miguel and the team could explain your Kia Sorento’s needs and performance clearly. We appreciate your feedback and hope to assist you again soon. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Bend Kia!

April 22, 2026

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I used the service dept for repair on our Kia Stinger. They worked us in, had a cancellation! The a/c had gone out completely, they did a fantastic job! Miguel kept me very well informed,. My experience w More

by remloesch
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Apr 22, 2026

Shottenkirk Fort Bend Kia responded

It’s wonderful to hear the service team could fit your Kia Stinger in on short notice and get the A/C running smoothly. Miguel appreciates the chance to keep you updated throughout. Thank you for choosing us for your service needs. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Bend Kia!

April 20, 2026

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Everyone is always friendly and usually give a time estimate that is very close to the time I would be finished. More

by adelagd53
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 21, 2026

Shottenkirk Fort Bend Kia responded

Knowing our team provided friendly service and reliable time estimates for your Kia Sorento is great to hear. Miguel will be pleased to know his efforts made a difference. We look forward to serving you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Bend Kia!

March 20, 2026

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I have always had a great experience at this dealership the guys are always helpful and let me know what is going on More

by vickyhenderson66
Service Price Transparency
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Recommend Dealer
Yes
Mar 20, 2026

Shottenkirk Fort Bend Kia responded

Thank you for trusting us with your Kia Sorento service over the years. We’re glad our team keeps you informed and delivers helpful support each time. We look forward to caring for your Sorento on your next visit. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Bend Kia!

Mar 20, 2026

vickyhenderson66 responded

Awesome dealership and employees

February 21, 2026

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Fast service, friendly employees, dropped car off and less then 2 hours all done and checked everything More

by dhale569
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jerry Garcia

Feb 21, 2026

Shottenkirk Fort Bend Kia responded

Thank you for bringing in your Kia Telluride. We’re delighted our team completed all inspections in under two hours with a friendly touch. We look forward to assisting you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Bend Kia!

February 09, 2026

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Friendly and helpful. Great maintenance crews. Awesome customer service. They really make you feel like family. More

by jasonperez97631984
Service Price Transparency
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Recommend Dealer
Yes
Feb 09, 2026

Shottenkirk Fort Bend Kia responded

Thank you for highlighting the friendliness and support of our maintenance crew during your Kia Optima service. Miguel and the rest of our team are glad to have made you feel like part of our family. We look forward to welcoming you back for future care.

February 02, 2026

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I love this Kia location! The guys at the desks always welcome me a my car with a smile, they tell me the wait time, it is very clean, the seats are comfortable, there is coff More

by Blanca, Proud Kia owner
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Recommend Dealer
Yes

Other Employees Tagged: Jerry Garcia

Feb 02, 2026

Shottenkirk Fort Bend Kia responded

Thank you for highlighting how our lounge makes your Kia Niro EV visits relaxing. We’re happy our team keeps you informed on wait times, greets you with refreshments, and provides a comfortable spot for your book and those Fear Factor reruns. We look forward to your next visit.

January 21, 2026

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Great service. Miguel was great. He went over everything and i was made to feel safe More

by mbsguy
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Danny Wright, Jerry Garcia

Jan 22, 2026

Shottenkirk Fort Bend Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Fort Bend Kia. We look forward to having you as one of our valued customers for many more years to come! We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Bend Kia!

December 24, 2025

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Employee Rating

Fort Bend Kia service was great to work with. I received timely updates, good communication, and excellent service. They washed my car after finishing the service work, which was a great bonus. More

by Lauramize
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 24, 2025

Shottenkirk Fort Bend Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Bend Kia!

July 24, 2025

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Employee Rating

Sales man Alway willing to help And answer his phone no matter what time is even on his day off More

by oyktogether4ever
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nate Reed, Joshu thompson, Archie Moyers , Wendi Kennedy, Debby Smith, Ezequiel Rojo

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