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Miguel Castellon
Miguel Castellon at Shottenkirk Fort Bend Kia

Miguel Castellon

Service Advisor

Shottenkirk Fort Bend Kia

26633 Southwest Fwy
Rosenberg, TX 77471

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4.9
77 Reviews
4.9

77 Reviews

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77 Reviews of Miguel Castellon

October 07, 2026

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Quedé muy satisfecho desde la vendedora Aime ,taima,y el señor Juan todos ellos formaron parte y pusieron su granito de ayuda para que mi esposa,mi hijo y yo saliéramos súper contentos con nuestro nuevo y h More

by Maestre R 54
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Danny Wright, Ezequiel Rojo, Jerry Garcia, Nate Reed, Joshu thompson, Archie Moyers, Mike Mafilou, Tim Davis, Peyton Moyers

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Oct 07, 2026

Shottenkirk Fort Bend Kia responded

Our team enjoyed guiding you through the purchase of your new Kia Telluride Hybrid. Hearing that your family is already thrilled means a great deal to us. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Bend Kia!

September 26, 2026

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I’ve been taking my vehicle to this dealership since I got my brand new car back in 2018. They have handled most of my maintenance all these years.. They are very attentive to the customer needs.. They a More

by ms_maria06
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Danny Wright, Jerry Garcia

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Sep 26, 2026

Shottenkirk Fort Bend Kia responded

Knowing that our attentive service and friendly care have met your needs since 2018 means a lot to our team. We appreciate your continued trust in caring for your Kia Sorento and thank you for recommending our service department. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Bend Kia!

September 16, 2026

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Service was as promised and on time. The receptionist was very nice, professional and fast. More

by Jimearley598
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Recommend Dealer
Yes
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Sep 16, 2026

Shottenkirk Fort Bend Kia responded

We’re glad the service on your Kia Carnival was completed as promised and on time. Knowing you found our receptionist courteous and efficient means a lot to us. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Bend Kia!

September 08, 2026

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Jerry and Miguel were very professional will definitely go back very fast service thank you More

by jose.rodriguez
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jerry Garcia

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Sep 08, 2026

Shottenkirk Fort Bend Kia responded

Hearing that Jerry and Miguel provided such professional and fast service for your Kia Sportage means a lot to our service team. We’re glad you’ll be back and look forward to caring for your Kia Sportage again. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Bend Kia!

September 05, 2026

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I’m so happy for the work you do in my car thank you so much More

by yamy77vane
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Recommend Dealer
Yes
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Sep 05, 2026

Shottenkirk Fort Bend Kia responded

It’s great to hear you’re so pleased with the work we did on your Kia Sorento. Miguel and our service team appreciate your kind words. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Bend Kia!

September 04, 2026

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Appreciate the ease to schedule service and promptness upon arrival. I appreciated receiving updates while I waited. Excellent customer service; very respectful. More

by conhendy
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Recommend Dealer
Yes
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Sep 04, 2026

Shottenkirk Fort Bend Kia responded

Knowing that scheduling service felt effortless and that you received prompt updates while you waited means a lot to our service team. Being able to deliver respectful and attentive care during your visit is important to us. Thank you for the kind words and five-star rating. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Bend Kia!

August 27, 2026

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I was really happy with everything and very pleased and yes, I would come up there and recommend you guys again. I love you guys. Thank you for everything. More

by Tre
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Recommend Dealer
Yes

Other Employees Tagged: Danny Wright, Jerry Garcia

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Aug 28, 2026

Shottenkirk Fort Bend Kia responded

Our service department was glad to care for your Range Rover Sport. Knowing you were pleased with everything and would recommend us means a lot to our team. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Bend Kia!

August 22, 2026

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Employee Rating

Excellent service: staff is friendly and professional. I would definitely recommend your department to others. Waiting area is well stocked More

by harryywong
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 22, 2026

Shottenkirk Fort Bend Kia responded

We’re glad the service on your K5 felt welcoming and expert. Knowing our waiting area had everything you needed is rewarding. Hearing you’d recommend our service department to others means a lot to us. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Bend Kia!

August 17, 2026

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Excellent service I also commend the parts department for picking up on what I needed. They have been the best. The three times that I’ve visited the park department service is phenomenal and your sales depa More

by Suzijet
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nate Reed , AJJinkins

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Aug 17, 2026

Shottenkirk Fort Bend Kia responded

Knowing our parts department anticipated your needs and that your service visits have been phenomenal means a lot to us. We’re also pleased our sales department could follow up effectively after your purchase of the Kia Soul. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Bend Kia!

July 18, 2026

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Very easy to make appointment! The service department was very helpful and courteous. The work was done as promised. They brought up an issue with the brakes which I got fixed. More

by AJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jerry Garcia

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Jul 18, 2026

Shottenkirk Fort Bend Kia responded

We’re glad your Kia Telluride service visit went so smoothly. It’s great the appointment process was simple and our team treated you courteously. We’re also pleased the brake concern was caught and addressed as promised. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Bend Kia!

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