Jerry McPherson
Jerry McPherson at Bill Black Chevrolet

Jerry McPherson | Page 10

GM Sales & Service

Bill Black Chevrolet

601 E Bessemer Ave
Greensboro, NC 27405

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4.7
149 Reviews
4.7

149 Reviews

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149 Reviews of Jerry McPherson

December 16, 2025

Dealership Rating
Employee Rating

Call if you want an oil change, don’t use web site. Efficient, professional, worked with me to get me in and out quickly. More

by etberrier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 16, 2025

Bill Black Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Tim McGee Service Manager tmcgee@billblackauto.com

December 15, 2025

Dealership Rating
Employee Rating

Overall a good experience, however it shouldn’t take almost 2 hours for an oil change. Especially if hen making an appointment. More

by baiers
Service Time
Service Communication
Recommend Dealer
Yes
Dec 16, 2025

Bill Black Chevrolet responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Tim McGee Service Manager tmcgee@billblackauto.com

December 15, 2025

Dealership Rating
Employee Rating

Jeff had great Customer Service from the beginning to the end of my appointment. Very informative and I felt no pressure when he was telling me what they had found wrong with my vehicle. More

by sstimpson336
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 15, 2025

Bill Black Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Tim McGee Service Manager tmcgee@billblackauto.com

December 12, 2025

Dealership Rating
Employee Rating

Bill Black Cadillac is a great place to deal with trading cars. They do not keep you there all day long. More

by JCORNELL110552
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jerry is good to work with.

Dec 12, 2025

Bill Black Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bill Black Chevrolet . Russ Cox GSM rcox@billblackauto.com

December 12, 2025

Dealership Rating
Employee Rating

Pleasant service appointment, took care of some needed items and Eddie showed me a few nice cars. The waiting room was clean and the women there ask me multiple times if she could get anything for us. More

by ALEC10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 12, 2025

Bill Black Chevrolet responded

Thank you for choosing Bill Black Chevrolet . Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Tim McGee Service Manager tmcgee@billblackauto.com

December 12, 2025

Dealership Rating
Employee Rating

Very professional i really thought the sales person was very knowledgeable Enjoyed the experience. At t I mes it got really interesting. The sales person i had was intellectual persuasive. More

by FOXCAROL784
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 12, 2025

Bill Black Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Russ Cox GSM rcox@billblackauto.com

Dec 12, 2025

FOXCAROL784 responded

The pleasure and experience delightful. Thank you for all.

December 11, 2025

Dealership Rating
Employee Rating

lack of technicians is ridiculousI had to pick up vehicle because there was no one available to do the service More

by johnsmartin
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Dec 14, 2025

Bill Black Chevrolet responded

John, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you, and we will reach out. Tim McGee Service Manager tmcgee@billblackauto.com

December 09, 2025

Dealership Rating
Employee Rating

Ask for the 3rd service time to fix the foot activation on rear door. First 2times they found nothing wrong but the door would only open say 2 put of 10 tries. Last service they said it was out of warran More

by RWESTMORELAND38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 12, 2025

Bill Black Chevrolet responded

We’re sorry to hear about the inconvenience you’ve experienced, and we understand how frustrating it can feel when a concern persists and leads to unexpected charges. We aim to provide clear communication and supportive service, and we would appreciate the opportunity to revisit the situation and see what more we can do to assist. If you’re open to it, please give me a call so we can discuss next steps together. Thank you, Tim McGee – Service Manager – 336-387-3642

December 08, 2025

Dealership Rating
Employee Rating

Brett was very fast and friendly to help and make sure I was aware of everything going on with my vehicle. Everyone I encountered was friendly and helpful! More

by jacobhaislip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brett

Dec 08, 2025

Bill Black Chevrolet responded

Thank you for choosing Bill Black Chevrolet . Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Tim McGee Service Manager tmcgee@billblackauto.com

December 06, 2025

Dealership Rating
Employee Rating

Great experience from start to finish. Very well say to work with and I would recommend to anyone. More

by bobmeyernc22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 06, 2025

Bill Black Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Russ Cox GSM rcox@billblackauto.com

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