Jerry McPherson
Jerry McPherson at Bill Black Chevrolet

Jerry McPherson | Page 5

GM Sales & Service

Bill Black Chevrolet

601 E Bessemer Ave
Greensboro, NC 27405

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4.7
260 Reviews
4.7

260 Reviews

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260 Reviews of Jerry McPherson

August 26, 2026

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Employee Rating

I was pleased of the work thank you 😊. If I need any of work I will come back. More

by gdgraves57
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Aug 26, 2026

Bill Black Chevrolet responded

Thank you for leaving us this five-star review and for your kind words about our service team at Bill Black Chevrolet!. We'll see you next time!

August 26, 2026

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Ira Douglas was great to deal with! One of the main reasons I chose Bill Black Cadillac for my new XT5 was no unwanted dealer installed options forced on me in the sale. Thanks, James More

by tappnc1993
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 26, 2026

Bill Black Chevrolet responded

Thank you, James! We're glad Ira and our team made your experience a positive one. We appreciate your business and hope you enjoy your new Cadillac XT5. See you next time at Bill Black Chevrolet!

August 25, 2026

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Service was friendly and courteous. Job was completed quickly.. i would recommend others to go to the dealership. More

by ecukappa2
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Recommend Dealer
Yes
Aug 25, 2026

Bill Black Chevrolet responded

We’re glad the service on your Cadillac CTS felt both welcoming and efficient. Hearing you’d recommend our dealership to others means a lot to our service team. Russ Cox GSM rcox@billblackauto.com

August 23, 2026

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Fast easy and extremely polite service professionals! I am definitely pleased with all things Black Cadillac at this point in time! Thank you More

by scottm18
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Recommend Dealer
Yes
Aug 24, 2026

Bill Black Chevrolet responded

We're happy to hear our team made your visit quick and enjoyable! We truly appreciate your business and hope to see you again at Bill Black Chevrolet Cadillac!

August 20, 2026

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Very friendly, professional, and helpful. Handled my claim fast and efficient. Even call the rental service for me. More

by shortordercook61
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Everyone in the office.

Aug 20, 2026

Bill Black Chevrolet responded

We are delighted to hear our team went above and beyond to assist you. Thank you for choosing Bill Black Chevrolet, and we wish you safe travels ahead!

August 16, 2026

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Service was fine. No problems. I was surprised when I went to check out and discovered an additional fee for using my cc. I noticed that most of the service bays were More

by LYN.BOWEN
Service Price Transparency
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Recommend Dealer
Yes
Aug 17, 2026

Bill Black Chevrolet responded

Thank you for your feedback, Lyn. We are sorry to hear about your disappointment regarding the additional fee. We will make sure to discuss it internally. If you would like to speak with our team, please feel free to reach out. - The Bill Black Chevrolet Team

August 06, 2026

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The entire staff were exceptional, friendly & informative at every level, the receptionist in the body shop was outstanding & she reminded me of the kind & receptive mannerisms my Grandmother used when she w More

by swinkrandy
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Service Communication
Recommend Dealer
Yes
Aug 06, 2026

Bill Black Chevrolet responded

Hearing that our receptionist’s friendly, informative approach felt as welcoming as your grandmother’s means a lot to our service department. We appreciate your kind words and are honored to have cared for your Ford Edge. Russ Cox GSM rcox@billblackauto.com

August 05, 2026

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Effective efficient and courteous service. 1000 stars is what you deserve...Thank you Billy OConner..Brandon Suits you are definition of what truly caring about the customer..BIll BLACK ALL OF More

by Caressa
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Billy Oconnor---Brandon Suits-JoeyMcCuiston-Mark Shoffnermy technician

Aug 05, 2026

Bill Black Chevrolet responded

We’re glad our service department could deliver efficient, courteous care for your Cadillac DTS. Hearing that you think we deserve 1000 stars means a great deal to us. Russ Cox GSM rcox@billblackauto.com

August 02, 2026

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Employee Rating

Was easy to get an appointment and was greeted right away when dropping it off. I needed a shuttle and was provided one with little wait. When picking up the vehicle, was explained what was done to the compu More

by garyleegoodman52
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Aug 03, 2026

Bill Black Chevrolet responded

Hi Gary! We appreciate you taking the time to share your positive feedback! It's wonderful to hear that the Bill Black Chevrolet team made the entire process smooth and efficient. We look forward to assisting you again in the future. Safe travels!

August 02, 2026

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Employee Rating

Always friendly and provide quality service in a timely manner! Our firm has had a relationship now for several years with Black Cadilac due to the personal and valued service! More

by eric
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Aug 02, 2026

Bill Black Chevrolet responded

Thank you for entrusting us with your Cadillac maintenance over the years. Jerry and our staff are pleased to provide friendly, efficient, and attentive service for your firm. We appreciate your continued partnership and look forward to serving your Cadillac needs. Russ Cox GSM rcox@billblackauto.com

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