Jerry Pagliassotti
Jerry Pagliassotti at Mission Viejo INFINITI

Jerry Pagliassotti | Page 14

Service Consultant

Mission Viejo INFINITI

28471 Marguerite Pkwy
Mission Viejo, CA 92692

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4.4
210 Reviews

I started in the automotive business two week out of high school working for Harry Hill Imports in my hometown of West Covina ,CA. I was a lot porter washing Fiats and Volkswagen beetles. when I was approached by the Parts and Service Director, He asked if I could read, write and follow instructions I said Yes, here I am since 1982 doing what I love Most. I was taught to treat customer's like family and always put yourself in the customers shoes. By doing that it has made me who I am today, I came from a family that had Boats, Fancy cars, Harley Davidson motor cycles known as Choppers, growing up as a kid I knew someday I would be in the car business. I've tried several different careers and I find myself always returning to cars and trucks

Dealership Experience

22 yrs, 1 mo

Industry Experience

44 yrs

Specialties & Trainings

Top dealerrater dealership employee

Infiniti Award of excellence National Honoree

View more specialties & trainings
4.4

210 Reviews

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210 Reviews of Jerry Pagliassotti

December 13, 2021

Dealership Rating
Employee Rating

Great service as always; cheerful and courteous service rep and cashier; work was done timely and fully explained ahead of time. Thanks! More

by BGRAVES0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erick Carrillo

December 11, 2021

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Employee Rating

Great customer service, polite employees, clean establishment, fast pace workers, and easy in and out process. More

by KHALVAREZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Kiernan , Erick Carrillo, Memo Pineda

December 08, 2021

Dealership Rating
Employee Rating

They are super friendly and positive energy They fixed They are super friendly and positive energy They fixed my car very faster than I expected Thank you so much for your hard work. More

by V_ADIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Kiernan , Erick Carrillo, Michael Kelly, Memo Pineda

December 08, 2021

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Employee Rating

This dealership is by far the best in Orange County…especially their outstanding service department. More

by mikeanddani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 04, 2021

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Employee Rating

They were great in telling me what repairs were critical and what repairs could wait. More

by Andrew R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 04, 2021

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JERRY IS ALWAYS THE BEST!! VERY CONSIDERATE, HELPFUL AND WORKS HARD TO MAKE SURE I AM DOING ALL THE RIGHT TYPES OF SERVICE. More

by STEFFWEISS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 04, 2021

Dealership Rating
Employee Rating

They have very good, professional service. Everyone was pleasant and very helpful. Use a coupon is very helpful. The recommendations and advises are Excellent. Thank you More

by LISR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Memo Pineda

December 03, 2021

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Employee Rating

Very professional and courteous service. I received a loaner car while my car was diagnosed. I will be back. More

by P_WILLIAMS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Erick Carrillo

December 02, 2021

Dealership Rating
Employee Rating

Great Service as usual...Jerry Pagliasotti is the best Great Service as usual... Jerry Pagliasotti is the best service advisor in the business. Thank you for your consistent attention to our vehicle need More

by GHARTMA0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 02, 2021

Dealership Rating
Employee Rating

Mission Viejo infinity is a great place to take your car everybody there is very respectful my car is done in a timely manner and I travel to get there I certainly could go to Infiniti of Tustin which is 1 More

by ROCKNJEN2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Kiernan

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