Jerry Pagliassotti
Jerry Pagliassotti at Mission Viejo INFINITI

Jerry Pagliassotti | Page 15

Service Consultant

Mission Viejo INFINITI

28471 Marguerite Pkwy
Mission Viejo, CA 92692

Contact Me
4.4
210 Reviews

I started in the automotive business two week out of high school working for Harry Hill Imports in my hometown of West Covina ,CA. I was a lot porter washing Fiats and Volkswagen beetles. when I was approached by the Parts and Service Director, He asked if I could read, write and follow instructions I said Yes, here I am since 1982 doing what I love Most. I was taught to treat customer's like family and always put yourself in the customers shoes. By doing that it has made me who I am today, I came from a family that had Boats, Fancy cars, Harley Davidson motor cycles known as Choppers, growing up as a kid I knew someday I would be in the car business. I've tried several different careers and I find myself always returning to cars and trucks

Dealership Experience

22 yrs, 1 mo

Industry Experience

44 yrs

Specialties & Trainings

Top dealerrater dealership employee

Infiniti Award of excellence National Honoree

View more specialties & trainings
4.4

210 Reviews

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210 Reviews of Jerry Pagliassotti

December 02, 2021

Dealership Rating
Employee Rating

Jerry always takes great care of my car and makes sure I’m aware of everything happening throughout the process. More

by JENNYTHETUCKER
Recommend Dealer
Yes

December 01, 2021

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No better service manager in all of SoCal than Jerry. Thanks for decades of great work. More

by DUNNLUCY
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Price
Recommend Dealer
Yes

November 29, 2021

Dealership Rating
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Worked with Tom for the service of my car. Tom listened to my needs and was willing to work with me on the service needs of my car to fit the service based on the budget I had available. Great working with More

by KCRUTCH74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Kiernan

November 29, 2021

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Jerry in The service department scheduled my appointment for the date and time I preferred. I was in and out in efficient time and my car was clean and all work done to my satisfaction. Thanks Jerry! More

by PETERSPETERS123
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Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 28, 2021

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I have been coming to Mission Viejo Infiniti dealership I have been coming to Mission Viejo Infiniti dealership since 2003. Jerry has been my service go to guy and has always provided fabulous service and More

by RANDILEACH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 24, 2021

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My service was quick and easy. I waited for my car to be serviced and got it back much sooner than anticipated. More

by RANDILEACH
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Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 24, 2021

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This was my first service call with Infiniti of Mission Viejo. Great communication, friendly staff, fast service. Very happy with my experience there. More

by IRENEMITCHO
Quality Of Work
Friendliness
Recommend Dealer
Yes

November 23, 2021

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Every employee is courteous and professional, and always provide excellent service. They communicate recommendations well and respect my decisions. More

by mikeanddani
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Recommend Dealer
Yes

November 22, 2021

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Always feel very well taken care of. Infinity Mission Viejo always gives me a heads-up for any future service needs as well. Thanks so much! More

by CUDDLESMYBABY214
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Friendliness
Price
Recommend Dealer
Yes

November 21, 2021

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Awesome staff , continue loving the place , service and hospitality, missing Mike G there, I brought my daughter there to purchase her car More

by KLIEMARCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erick Carrillo

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