Jerry Pagliassotti | Page 19
Service Consultant
Mission Viejo INFINITI
28471 Marguerite Pkwy
Mission Viejo, CA 92692
I started in the automotive business two week out of high school working for Harry Hill Imports in my hometown of West Covina ,CA. I was a lot porter washing Fiats and Volkswagen beetles. when I was approached by the Parts and Service Director, He asked if I could read, write and follow instructions I said Yes, here I am since 1982 doing what I love Most. I was taught to treat customer's like family and always put yourself in the customers shoes. By doing that it has made me who I am today, I came from a family that had Boats, Fancy cars, Harley Davidson motor cycles known as Choppers, growing up as a kid I knew someday I would be in the car business. I've tried several different careers and I find myself always returning to cars and trucks
Read moreDealership Experience
22 yrs, 1 mo
Industry Experience
44 yrs
Specialties & Trainings
Top dealerrater dealership employee
Infiniti Award of excellence National Honoree
Dale Carnegie training
National Auto Dealers association .
210 Reviews
Write a Review210 Reviews of Jerry Pagliassotti
September 27, 2021
Always a seamless experience. Jerry Pagliassotti has always taken care of our vehicles. Our current vehicle is our 6th infiniti. Jerry has also been part of our vehicle selections, and has always been a always taken care of our vehicles. Our current vehicle is our 6th infiniti. Jerry has also been part of our vehicle selections, and has always been a great help to us. More
September 10, 2021
Jerry is always helpful in answering my questions and explaining what is necessary work to perform and what can be done in the future with my budget in mind. explaining what is necessary work to perform and what can be done in the future with my budget in mind. More
August 28, 2021
Gerry Pagliassotti consistently gives us superior service and advise. He listens, takes action, and delivers 100% of the time. We will continue to be happy Infiniti of Mission Viejo customers. and advise. He listens, takes action, and delivers 100% of the time. We will continue to be happy Infiniti of Mission Viejo customers. More
August 19, 2021
Making appointment was easy. Just wish the estimated time for service was more accurate. An oil change w/tire rotation should not take that long when you’re waiting. Eta was an -hour and it was +1.5. for service was more accurate. An oil change w/tire rotation should not take that long when you’re waiting. Eta was an -hour and it was +1.5. More
August 18, 2021
Great experience. Jerry made sure our car was completed, and finished in a timely manner. Always keeping us in the loop. Drop off and pick up process was very easy and finished in a timely manner. Always keeping us in the loop. Drop off and pick up process was very easy More
August 18, 2021
With over 230,000 miles on our G35 since 2002 Jerry has consistently provided exception service for almost 20 years. We appreciate his knowledge and commitment to excellence. consistently provided exception service for almost 20 years. We appreciate his knowledge and commitment to excellence. More
August 18, 2021
Brought the vehicle in for one issue and a recall. Got the vehicle back with the same issue still there. Now I have to make an appointment to leave the vehicle and get it fixed. the vehicle back with the same issue still there. Now I have to make an appointment to leave the vehicle and get it fixed. More
July 15, 2021
My service representative Jerry Pagliassotti is the BEST! Jerry is very knowledgeable, highly professional, and treats his clients with care & respect, He explains the service needs of your vehicle, & sees t Jerry is very knowledgeable, highly professional, and treats his clients with care & respect, He explains the service needs of your vehicle, & sees to it that the repairs, and service are done correctly in a timely manner! Thank you Jerry! More

