Jerry Pagliassotti
Jerry Pagliassotti at Mission Viejo INFINITI

Jerry Pagliassotti | Page 18

Service Consultant

Mission Viejo INFINITI

28471 Marguerite Pkwy
Mission Viejo, CA 92692

Contact Me
4.4
210 Reviews

I started in the automotive business two week out of high school working for Harry Hill Imports in my hometown of West Covina ,CA. I was a lot porter washing Fiats and Volkswagen beetles. when I was approached by the Parts and Service Director, He asked if I could read, write and follow instructions I said Yes, here I am since 1982 doing what I love Most. I was taught to treat customer's like family and always put yourself in the customers shoes. By doing that it has made me who I am today, I came from a family that had Boats, Fancy cars, Harley Davidson motor cycles known as Choppers, growing up as a kid I knew someday I would be in the car business. I've tried several different careers and I find myself always returning to cars and trucks

Dealership Experience

22 yrs, 1 mo

Industry Experience

44 yrs

Specialties & Trainings

Top dealerrater dealership employee

Infiniti Award of excellence National Honoree

View more specialties & trainings
4.4

210 Reviews

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210 Reviews of Jerry Pagliassotti

October 22, 2021

Dealership Rating
Employee Rating

Jerry is a great advisor. Made my visit easy to is understand. Having a Lyft to get me home and back was great. More

by GREGCARTER614
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 19, 2021

Dealership Rating
Employee Rating

Jerry took good care of me. I was a waiter...He got me in and out. More

by WNIELSEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 17, 2021

Dealership Rating
Employee Rating

Good friendly service, prices for services are extremely competitive and at that point its best just to have it service a full dealership for records. More

by dmontero88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 13, 2021

Dealership Rating
Employee Rating

Jerry Pagliassotti have been my service consultant for over than 10 years. He is first class and I enjoy working with him. More

by YJURDI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 12, 2021

Dealership Rating
Employee Rating

Service department was awesome, my car was repaired quickly. I was given a loaner. They responded to all my calls promptly. More

by MIKECPEREIRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Memo Pineda

October 08, 2021

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Employee Rating

Jerry took great care of me in the service drive. Took his time and explained repairs and pricing. More

by DKMINASYAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Theresa - customer service 5 stars

October 07, 2021

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Employee Rating

The dealership does a professional job. The service department is always professional and explaines the mechanical situation so the client understands. More

by Sn00py06
Recommend Dealer
Yes

Other Employees Tagged: Memo Pineda

October 03, 2021

Dealership Rating
Employee Rating

Everything went smoothly. Service rep Jerry was very helpful. I got the service I needed. More

by ALYSSA.YOU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 01, 2021

Dealership Rating
Employee Rating

Jerry did a great job from beginning to end, walked me through the issue with my car in detail and worked with the insurance company. More

by YULIA1479
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 30, 2021

Dealership Rating
Employee Rating

They were able to get me a loaner car in an emergency and did a great job checking my car for issues and giving me a full writeup. The final cost also came in less than originally estimated, so that was gre More

by SCHRISTIE80
Recommend Dealer
Yes
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