Jerry Pagliassotti
Jerry Pagliassotti at Mission Viejo INFINITI

Jerry Pagliassotti | Page 4

Service Consultant

Mission Viejo INFINITI

28471 Marguerite Pkwy
Mission Viejo, CA 92692

Contact Me
4.4
210 Reviews

I started in the automotive business two week out of high school working for Harry Hill Imports in my hometown of West Covina ,CA. I was a lot porter washing Fiats and Volkswagen beetles. when I was approached by the Parts and Service Director, He asked if I could read, write and follow instructions I said Yes, here I am since 1982 doing what I love Most. I was taught to treat customer's like family and always put yourself in the customers shoes. By doing that it has made me who I am today, I came from a family that had Boats, Fancy cars, Harley Davidson motor cycles known as Choppers, growing up as a kid I knew someday I would be in the car business. I've tried several different careers and I find myself always returning to cars and trucks

Dealership Experience

22 yrs, 1 mo

Industry Experience

44 yrs

Specialties & Trainings

Top dealerrater dealership employee

Infiniti Award of excellence National Honoree

View more specialties & trainings
4.4

210 Reviews

Write a Review

210 Reviews of Jerry Pagliassotti

July 23, 2022

Dealership Rating
Employee Rating

Jerry was very helpful and courteous as usual and the work was done on time. More

by NINAPEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erick Carrillo

July 19, 2022

Dealership Rating
Employee Rating

Jerry and the service staff are exceptional. see you soon. thx you infinity Stan Colbert More

by STAN.TMC1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erick Carrillo, Memo Pineda

July 16, 2022

Dealership Rating
Employee Rating

Excellent customer service, very clean, comfortable waiting lounge. Erick Carrillo is the best service advisor I have ever dealt with More

by RIKNAHAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erick Carrillo

July 16, 2022

Dealership Rating
Employee Rating

Service department is always top notch! Jerry has the team running on all cylinders! Why I only trust this team with my infinity. More

by JSOTO213
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erick Carrillo

July 08, 2022

Dealership Rating
Employee Rating

Great job. Very Friendly people. Service was great and on time. Service person was great. More

by DANWHALE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

July 05, 2022

Dealership Rating
Employee Rating

Customer service is excellent. Everything was very timely and on schedule. However, prices have gone up on services greater than perceived value. Realize inflation is high acros More

by WCHAN2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

June 30, 2022

Dealership Rating
Employee Rating

Smooth and easy service experience, as always. Jerry also went the extra mile to figure out why my vehicle ID wasn’t coming up in the dealer’s system. Problem solved, 5000 mile service complete, a More

by GBRICHMAN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

June 27, 2022

Dealership Rating
Employee Rating

Clean, friendly and knowledgeable. I had an appointment and everything was completed and washed the car too! More

by ROBBIGOODWIN1
Recommend Dealer
Yes

June 24, 2022

Dealership Rating
Employee Rating

Expert technician and great customer service. Would highly recommend this dealorship to a friend or family member. More

by GREG.GRANT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

June 17, 2022

Dealership Rating
Employee Rating

They dont value loyal clients. And dont bother purchasing your lease through them, they will send you elsewhere because there is no money to be made. More

by SASHAHOOK
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Patrick Yamada

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