Jerry Pagliassotti
Jerry Pagliassotti at Mission Viejo INFINITI

Jerry Pagliassotti | Page 5

Service Consultant

Mission Viejo INFINITI

28471 Marguerite Pkwy
Mission Viejo, CA 92692

Contact Me
4.4
210 Reviews

I started in the automotive business two week out of high school working for Harry Hill Imports in my hometown of West Covina ,CA. I was a lot porter washing Fiats and Volkswagen beetles. when I was approached by the Parts and Service Director, He asked if I could read, write and follow instructions I said Yes, here I am since 1982 doing what I love Most. I was taught to treat customer's like family and always put yourself in the customers shoes. By doing that it has made me who I am today, I came from a family that had Boats, Fancy cars, Harley Davidson motor cycles known as Choppers, growing up as a kid I knew someday I would be in the car business. I've tried several different careers and I find myself always returning to cars and trucks

Dealership Experience

22 yrs, 1 mo

Industry Experience

44 yrs

Specialties & Trainings

Top dealerrater dealership employee

Infiniti Award of excellence National Honoree

View more specialties & trainings
4.4

210 Reviews

Write a Review

210 Reviews of Jerry Pagliassotti

June 15, 2022

Dealership Rating
Employee Rating

The best customer rep Infiniti had so far who was knowledgeable and attentive; fast service; solved all my issues just in time for my trip and went beyond what's needed to help with useful tips for m More

by A.B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

June 11, 2022

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Friendly helpful and quick service. My concerns were listened to and addressed. I am shears able to get an appointment More

by MARY.MADDEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

June 09, 2022

Dealership Rating
Employee Rating

Dealership service advisors are great and work done is fine, but this dealership charges higher prices than other Infiniti dealerships. More

by edcj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

June 08, 2022

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Jerry I’d always very helpful and gets you I. A bd out of the dealer fast . More

by LINDABANNISTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

June 05, 2022

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The front desk staff were very thorough and professional. The service staff was efficient and clear about what was done and what was needed for the car. More

by FAYE.ARBOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Kiernan , Erick Carrillo, Michael Kelly, Memo Pineda

June 03, 2022

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I came to this location for service after a negative experience at another Infiniti dealership. Jerry responded to my needs with professionalism and understanding. He's won a new customer! More

by BILLBLACKWELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

June 03, 2022

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Jerry is exceptionally helpful and kind. He explains what needs to be done in layman’s terms for which I am very grateful. More

by KLM318
Recommend Dealer
Yes

Other Employees Tagged: Erick Carrillo

May 30, 2022

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Employee Rating

The service consultant that helped me was very detailed on what was needed and very honest More

by MRS.CERDA08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 29, 2022

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Employee Rating

Friendly, prompt service every time. Great deal on our QX50 too. We recommend this dealer to anyone. More

by WSU1985
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Miguel Iniguez , Erick Carrillo, Misael Iniguez

May 25, 2022

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Employee Rating

They are knowledgeable and helpful with what is required with a loaner vehicle for convenience. More

by KRIS28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erick Carrillo

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