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Jerry Pagliassotti
Jerry Pagliassotti | Page 7
Service Consultant
Mission Viejo INFINITI
28471 Marguerite Pkwy
Mission Viejo, CA 92692
210 Reviews
I started in the automotive business two week out of high school working for Harry Hill Imports in my hometown of West Covina ,CA. I was a lot porter washing Fiats and Volkswagen beetles. when I was approached by the Parts and Service Director, He asked if I could read, write and follow instructions I said Yes, here I am since 1982 doing what I love Most. I was taught to treat customer's like family and always put yourself in the customers shoes. By doing that it has made me who I am today, I came from a family that had Boats, Fancy cars, Harley Davidson motor cycles known as Choppers, growing up as a kid I knew someday I would be in the car business. I've tried several different careers and I find myself always returning to cars and trucks
Read moreDealership Experience
22 yrs, 1 mo
Industry Experience
44 yrs
Specialties & Trainings
Top dealerrater dealership employee
Infiniti Award of excellence National Honoree
Dale Carnegie training
National Auto Dealers association .
210 Reviews
Write a Review
210 Reviews of Jerry Pagliassotti
March 25, 2022
Have worked with them for 20 years and always been treated fairly and respectfully. The service dept is great and on top of things. I highly recommend them .... treated fairly and respectfully. The service dept is great and on top of things. I highly recommend them .... More
by MAURY.PANZA
Verified Customer
March 23, 2022
Always have a great experience having my Infiniti serviced. Been going to MV Infiniti for 11 years and never had a bad experience. Highly recommend Jerry to help you! serviced. Been going to MV Infiniti for 11 years and never had a bad experience. Highly recommend Jerry to help you! More
by MAMERONK
March 18, 2022
I came back to Infiniti of Mission Viejo on concerns of a recent service I had done . The from the service agent to all of the staff were courteous and were vigilant on my concerns of the prior service. I be recent service I had done . The from the service agent to all of the staff were courteous and were vigilant on my concerns of the prior service. I believe the problem was fixed . More
by rongstadmark
March 15, 2022
We were extremely happy with the service we received the service turn around time was minimal. And having a driver to take us to an appointment while we waited for service completion was great! And she was service turn around time was minimal. And having a driver to take us to an appointment while we waited for service completion was great! And she was very pleasant. Thanks bunches More
by KATESTYLES1
Other Employees Tagged: Tom Kiernan
March 10, 2022
It’s unfortunate, Jerry in the service department is a true professional and I purchased vehicles from Infiniti MV but my recent experience with Infiniti MV purchasing a vehicle was handled so poorly that true professional and I purchased vehicles from Infiniti MV but my recent experience with Infiniti MV purchasing a vehicle was handled so poorly that I cannot and will not use or refer Infiniti MV’s services. If You value Your time and want to be treated with respect, save Yourself the brain damage and go elsewhere. More
by MARKPRESTON76
Other Employees Tagged: They know who they are
March 10, 2022
Working with Jerry Pagliassotti makes for a quiick and painless process for all our car service and repair needs. He is always fully aware of our cars history and required services as well as warranty an painless process for all our car service and repair needs. He is always fully aware of our cars history and required services as well as warranty and the general evolving car issues for our models. It's because of his attention and ability we continue to return to his location, (even though there are closer dealerships to us). More
by l2dracing
March 09, 2022
Infiniti of Mission Viejo was clean, friendly and knowledgeable staff. They have been straight up with me regarding pricing and what their services are. I have to drive further. No problem, I prefer knowledgeable staff. They have been straight up with me regarding pricing and what their services are. I have to drive further. No problem, I prefer to be dealt with in an honest and fair manner. More
by msavage2
