Jerry Pagliassotti
Jerry Pagliassotti at Mission Viejo INFINITI

Jerry Pagliassotti | Page 6

Service Consultant

Mission Viejo INFINITI

28471 Marguerite Pkwy
Mission Viejo, CA 92692

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4.4
210 Reviews

I started in the automotive business two week out of high school working for Harry Hill Imports in my hometown of West Covina ,CA. I was a lot porter washing Fiats and Volkswagen beetles. when I was approached by the Parts and Service Director, He asked if I could read, write and follow instructions I said Yes, here I am since 1982 doing what I love Most. I was taught to treat customer's like family and always put yourself in the customers shoes. By doing that it has made me who I am today, I came from a family that had Boats, Fancy cars, Harley Davidson motor cycles known as Choppers, growing up as a kid I knew someday I would be in the car business. I've tried several different careers and I find myself always returning to cars and trucks

Dealership Experience

22 yrs, 1 mo

Industry Experience

44 yrs

Specialties & Trainings

Top dealerrater dealership employee

Infiniti Award of excellence National Honoree

View more specialties & trainings
4.4

210 Reviews

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210 Reviews of Jerry Pagliassotti

May 23, 2022

Dealership Rating
Employee Rating

All my interactions with them have been excellent. I have been responsive. Service cost have been within reasonable limits. More

by MARKGSTEIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Kiernan , Erick Carrillo, Memo Pineda

April 29, 2022

Dealership Rating
Employee Rating

Have received excellent service and follow-up from Jerry for literally years! Very knowledgable, upfront and honest. More

by MIKE@MTMOORE.COM
Customer Service
Friendliness
Recommend Dealer
Yes

April 10, 2022

Dealership Rating
Employee Rating

Awesome job by Jerry and Justin to diagnose the problem I had with my nav system and fix it. These guys take pride in the work and are fantastic in customer relations. More

by jwisdom63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 07, 2022

Dealership Rating
Employee Rating

Best Infiniti dealer in California! I can not go to any other dealer, period! He More

by BRYAN.KEEGAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 02, 2022

Dealership Rating
Employee Rating

The dealership is a professionally run operation. The sales staff and service staff are quality oriented and a pleasure to deal with. More

by MAURY.PANZA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 29, 2022

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Jerry always does an outstanding job! ! Thank you Jerry for always taking good care of my car. More

by TRAINWITHMARIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 28, 2022

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Employee Rating

The Service Manager Gerry is true professional and the only reason I drive to Mission Viejo to get my Infiniti service. Thanks for always taking great care of me Gerry! More

by MARKPRESTON76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 27, 2022

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Fantastic service center. Jerry, our service representative, as always went the extra mile! We couldn’t be more satisfied. More

by AlexC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 27, 2022

Dealership Rating
Employee Rating

This is the only dealership that I will take my Infiniti to. Have tried a closer dealership near to where I live and had a terrible experience from start to finish. So, I travel a bit further to have the More

by CUDDLESMYBABY214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 27, 2022

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Employee Rating

Very helpful in assisting me while traveling. Very pleasant and got me back on the road quickly. More

by GINAKAOO
Friendliness
Recommend Dealer
Yes
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