Jerry Seaton

I LOVE my service rep, Deshaun! He understands what I/my truck needs and takes care of it! His communication skills are fabulous! He understands what I/my truck needs and takes care of it! His communication skills are fabulous! More

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Koons probably offers a great sales service, if you are looking to buy a car the reviews below will be a great experience, as with many other dealerships. If you want to buy you will be treated like a quee looking to buy a car the reviews below will be a great experience, as with many other dealerships. If you want to buy you will be treated like a queen/king, if you need maintenance service you will become a clown. Second attempt to have my problem, which is simple, resolved in this store and it was a horrible experience. First, my appointment was set and I explained the problem and then they called me to arrive earlier so that I would have enough time to resolve it, and then the person who called me was confused about what time I should go and told me to go at another timetable. When I arrived, the technician responsible for the service wasn't there, I don't know what time he arrived and the 3 attendants I spoke to were rude and couldn't give me decent information about when my car would be looked at. I waited for 2 hours and no one came to check my car, I tried once again to talk to an attendant who was again rude and didn't give me any information. I left after waiting two hours and not having my problem resolved. Definitely avoid this place if you want your problems solve. More

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Fast and friendly service. I have always used Koons Ford for my service and will continue to do so. We are planning to buy a new Ford soon to replace my husbands Edge and will be shopping at Koons. for my service and will continue to do so. We are planning to buy a new Ford soon to replace my husbands Edge and will be shopping at Koons. More

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Jerry Seaton Jerry was extremely helpful in getting my vehicle fixed as soon as possible. I was out of town when my car broke down, so I was understandably frustra Jerry was extremely helpful in getting my vehicle fixed as soon as possible. I was out of town when my car broke down, so I was understandably frustrated with my situation. As soon as I got to the service center Jerry made it clear he was there to help me. He went above and beyond to get my car prioritized, fixed, and out the door as quickly as he could. More

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good service just keep it up well. First of all, I like the way the dealer manage the waiting room. it has hot coffee and food so make u feel quite happy. people are quite friendl well. First of all, I like the way the dealer manage the waiting room. it has hot coffee and food so make u feel quite happy. people are quite friendly over there. More

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