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Jerry Tonubbee
Refer Me
246 Reviews
Jerry is from Dallas, Texas and has been working for Southwest Kia for many years, and he is known for his top notch customer service and smile. Jerry's favorite thing about Texas is without a doubt the people. Jerry loves spending as much time as possible with his family.
Read moreDealership Experience
15 yrs
Industry Experience
19 yrs
Languages Spoken
English
Employee Video
246 Reviews of Jerry Tonubbee
Helpful 
August 31, 2023
Not Transparent about pricing. Prices online do not reflect their "Market adjustment". Marked up vehicle price by almost 10K. Ridiculous. Also did not try to answer what came with Prices online do not reflect their "Market adjustment". Marked up vehicle price by almost 10K. Ridiculous. Also did not try to answer what came with customer value package. They are robbing people blind here. It's a Kia for goodness sake, not a luxury vehicle. How dare they. Would never do business with these people. I'm not that desperate. More
by Notyourmama
March 02, 2023
Run away from this shady dealership! As everyone knows the stress and time you spend going through when you are buying a vehicle, this dealership will only make it worse. From start to As everyone knows the stress and time you spend going through when you are buying a vehicle, this dealership will only make it worse. From start to finish they are going to try to squeeze every penny out of you. I dealt with Jerry Tonubbee, and manager Steven Martin. They provided me 3 different out the door prices. The first after speaking with them several times. Then a few weeks later, they sent a new price quote for over $3,500 more. When I asked about the price change, Jerry did not believe me and was confrontational when I asked. I forwarded him the email, sent from his email, and he said he would look into it. They were trying to charge me more for the same vehicle, then said he thinks his manager sent me the wrong email. He then had the used car manager contact me, Steven. He then quoted me a different price than originally sent, and what was sent the 2nd time. I now have 3 different prices. When asked what was changed, and what price is the right one, he said they will go by what was first sent. I asked for an itemized price quote, and he then interrupted me and got loud and rude, and said they can’t and won’t send me any itemized price quote. If they aren’t going to send me what is being charged, why would I agree on a price? They both we rude, continually interrupting me, condescending, and was unwilling to talk as adults, and listen. Had I not had documented proof of a lower price from them, they would have tried to raise the price and charge me more for the same vehicle they quoted cheaper. They won’t show you won’t they are charging, and and unprofessional. When you’re spending thousands of dollars on something, you want professionalism. You don’t want your time spent. This dealership will waste your time, and try to take advantage of customers. Please stay away from them, and share your experiences as it’ll help future customers. More
by sandsoccer10
Other Employees Tagged: Steven Martin
February 02, 2022
The staff was like family! I enjoyed working with them. Thanks for your caring staff. Thanks for your caring staff. More
by DVCOURIER
Verified CustomerOther Employees Tagged: Kelvin Peoples
January 27, 2022
Best and most friendly group of people I’ve dealt with in a log time a log time More
by dbenson1
Other Employees Tagged: Antonio Ayala
January 27, 2022
This dealership once would have received 5* but on my last visit 1/26/22 for 25,000 miles service with tire rotation, when I noticed 1/27/22, the tires had not been rotated. I was thinking about changing last visit 1/26/22 for 25,000 miles service with tire rotation, when I noticed 1/27/22, the tires had not been rotated. I was thinking about changing dealers for services but will try once more and one more thing, I referred my daughter for a new vehicle which she purchased a vehicle, but I found out 1/26/22 that the referral initiative had been discontinued and no one from the dealership bothered to inform customers, that's sad. If the "new dealership owner" continue with this type of service, they may be losing a lot of potential business. I'm now wondering "if" a balance I have of a prior referral will be honored? I hope my honesty will qualify me for the gift. More
by MICHAELBICKEMS
Other Employees Tagged: Antonio Ayala
January 27, 2022
Service was excellent from beginning to finish. Everyone showed professional in his or her duties. showed professional in his or her duties. More
by BOBBY65KOBINA
Other Employees Tagged: Keenan Mcfarland, Joseph Castiglione, Antonio Wilson, Kelvin Peoples, Edwin Sandoval, Estefania Perales
January 20, 2022
Southwest Kia of Mesquite has been a pleasure to deal with for all 5 of the cars I bought from them. Jerry Tunnabee is awesome to work with as well. with for all 5 of the cars I bought from them. Jerry Tunnabee is awesome to work with as well. More
by DANNY_BRADFIELD
Other Employees Tagged: Kelvin Peoples
January 05, 2022
Thanks for everything I trust you guys with my new 2021 k5 the service is great k5 the service is great More
by BIGTRUCKDRIVER3014
Other Employees Tagged: Heather Stallings
