Jerry Williams
Jerry Williams at Tom Wood Subaru

Jerry Williams | Page 2

Service Manager

Tom Wood Subaru

3300 E 96th St
Indianapolis, IN 46240

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4.7
124 Reviews
4.7

124 Reviews

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124 Reviews of Jerry Williams

June 30, 2026

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I love coming to this dealership. They took care of my immediate problem, oil change, tire rotation and air filter and gave me recommendations on future service needed. The service gu More

by rebeccahc77
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Eric Cassidy, Jaquan Collier

Jun 30, 2026

Tom Wood Subaru responded

Thank you for choosing Tom Wood Subaru and for sharing your experience with our team! We're happy to hear you enjoyed your visit.

June 23, 2026

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They're very thorough, but they're very busy so it's kinda hard to get an oil change but we dropped it off and it was ready when we came back. They were honest about it. They were very busy ,so far we More

by John
Service Price Transparency
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Recommend Dealer
Yes
Jun 24, 2026

Tom Wood Subaru responded

John, thank you for sharing your feedback on Tom Wood Subaru. We truly appreciate your patience and understanding. See you next time!

June 12, 2026

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Camryn always sent me an update as soon as possible and made sure I had all the details on what was being performed on my car. When I got my car back it was nice and washed. More

by mejacob
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Recommend Dealer
Yes

Other Employees Tagged: Camryn

Jun 12, 2026

Tom Wood Subaru responded

We are so glad to hear that you are satisfied with our service, and that Camryn kept you informed throughout the process. Thank you for choosing Tom Wood Subaru and sharing your feedback!

June 10, 2026

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They were able to take care of me without an appointment and made sure I was well informed thru the entire process. More

by rjhhanna121
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Recommend Dealer
Yes

Other Employees Tagged: Todd

Jun 10, 2026

Tom Wood Subaru responded

We're pleased to hear our team kept you informed and got the job done quickly and efficiently. Thanks for your support, from all of us at Tom Wood Subaru!

June 06, 2026

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It is easy to make appointments online. I am always satisfied with the service & the staff are welcoming & keep me informed as they inspect & do whatever needs to be done. I trust them. More

by pdbare45
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Recommend Dealer
Yes
Jun 08, 2026

Tom Wood Subaru responded

Thank you for your trust and support! We're delighted to know that our online scheduling and attentive staff have made your experiences so seamless at Tom Wood Subaru. We look forward to serving you again!

June 06, 2026

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Always a wonderful experience…wonderful warranty…Dealt with Michael Mann Subarus absolute best…Mike was a great communicator keeping me updated almost daily…wouldn’t think of going anywhere else. More

by carole
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Recommend Dealer
Yes

Other Employees Tagged: Michael Mann

Jun 08, 2026

Tom Wood Subaru responded

Thank you for making us your go-to dealership, Carole! It means a lot to hear that you can depend on our team to make your experience top-notch. We’ll be sure to pass along your kind words to Michael Mann, and we hope to see you again at Tom Wood Subaru!

June 05, 2026

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Service was quick and very helpful. Everything was explained in detail and the paperwork was clear. More

by lwfranklin24
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Recommend Dealer
Yes

Other Employees Tagged: Nathan

Jun 05, 2026

Tom Wood Subaru responded

Thank you for sharing your positive experience with Tom Wood Subaru!

June 05, 2026

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The friendliest people. They made me feel important and special when I got there. I will definitely go back. More

by Juniorsgirl46201
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Recommend Dealer
Yes

Other Employees Tagged: Camryn Meyer

Jun 05, 2026

Tom Wood Subaru responded

We're so glad you felt right at home! Your kind words mean a lot to us, and we can't wait to welcome you back to Tom Wood Subaru. Take care!

April 25, 2026

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Lied about availability of loaner cars to give their rental business in the same lot more money. Then again, regardless of your situation, this is a car dealership - they lie about everything. More

by TomWoodStealership
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Recommend Dealer
No

Other Employees Tagged: Michael Manns, Wilfred Chan

Apr 27, 2026

Tom Wood Subaru responded

Thank you for your feedback. We’d like to clarify how our loaner program operates. While we do maintain an extensive loaner fleet, these vehicles are typically reserved well in advance for scheduled service appointments. Loaners are primarily allocated for warranty repairs and for customers who purchased their vehicle from Tom Wood Subaru, though we do try to offer flexibility when availability allows. Please note that walk‑ins or tow‑ins do not take precedence over existing reservations, even if loaner vehicles are visible on the lot. Those vehicles may already be assigned to incoming customers later that day. We understand that this can be frustrating and may not align with how the situation appeared at the time. However, we want to assure you that our team is always transparent and works within the limits of the resources available to provide the best experience possible. While we recognize we may not be able to accommodate every request, we genuinely strive to serve all of our customers fairly and professionally. We appreciate your understanding and the opportunity to explain this process more clearly. Thank you, Russell Stevens - Service Manager - 317-705-7024

April 18, 2026

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I have determined that my next car purchase will be at Tom Wood. Service is Outstanding and I trust their process. Camryn kept me informed and is top notch! Love my Subaru & Tom Wood! More

by Judy.DoucetteQAP
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Camryn

Apr 20, 2026

Tom Wood Subaru responded

Hi Judy! We're thrilled you had such a positive experience with Camryn and our team! Thank you for choosing Tom Wood Subaru and for sharing your feedback. See you next time!

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