Jerry Williams
Jerry Williams at Tom Wood Subaru

Jerry Williams

Service Manager

Tom Wood Subaru

3300 E 96th St
Indianapolis, IN 46240

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4.7
120 Reviews
4.7

120 Reviews

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120 Reviews of Jerry Williams

September 12, 2026

Dealership Rating
Employee Rating

Michael Manns and Tod did an awesome job of explaining each part of the process of my vehicle. I was glad I saw the pictures of each item that needed to be worked on. I was able to to get the suv back and More

by escapes_drifts_4o
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Michael Manns and Tod

Sep 14, 2026

Tom Wood Subaru responded

Thank you for sharing your experience with Michael and Tod! We’re delighted to hear that the explanations and pictures improved your confidence in the work. We’re here anytime at Tom Wood Subaru!

August 27, 2026

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Service was quick and complete. Also, I received multiple reminders of my appointment. Very professional. More

by Jimmshaw
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Aug 28, 2026

Tom Wood Subaru responded

We're pleased to hear you had a quick and professional experience at Tom Wood Subaru! Thank you for your business and your fantastic review! See you next time!

July 09, 2026

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Tony wrote down what I needed done to the car. I needed oil change, tire, rotation, and total inspection of the vehicle, and changed the battery in my key fob because it was having issues. And t More

by Debra
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tony Varcak

Jul 09, 2026

Tom Wood Subaru responded

Debra, we're so glad Tony took such good care of you and your car! Thank you for choosing Tom Wood Subaru and for sharing your experience. We look forward to seeing you down the road!

July 07, 2026

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This was my 2nd time dealing with Tom Wood and was treated with respect and professionalism. I will get my next purchase from them More

by lauracmorr
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Recommend Dealer
Yes
Jul 07, 2026

Tom Wood Subaru responded

We love hearing from returning customers and we are so grateful for your business, Laura! Thank you for choosing Tom Wood Subaru and we'll see you next time. Take care!

June 30, 2026

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I didnt have an appointment but they got me in and was in and out in approximately 2 hours. The staff are super friendly. Jaquan kept me updated and got me a fair price for the work done. Its hard to find an More

by Subaru gal
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jaquan in Service

Jul 01, 2026

Tom Wood Subaru responded

Thank you for choosing Tom Wood Subaru and for sharing your experience with our team! Your compliments mean a lot. We’ll pass along your kind words to Jaquan and the rest of the team!

June 30, 2026

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Great Personalized service. Repairs completed on time. Updates given on the status of the repairs throughout the visit. More

by ed.galan
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: TONY VARCAK

Jun 30, 2026

Tom Wood Subaru responded

Thanks for sharing your feedback about your recent service experience! We are thrilled that you were satisfied with our prompt and thorough service. See you next time at Tom Wood Subaru!

June 30, 2026

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I love coming to this dealership. They took care of my immediate problem, oil change, tire rotation and air filter and gave me recommendations on future service needed. The service gu More

by rebeccahc77
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Eric Cassidy, Jaquan Collier

Jun 30, 2026

Tom Wood Subaru responded

Thank you for choosing Tom Wood Subaru and for sharing your experience with our team! We're happy to hear you enjoyed your visit.

June 23, 2026

Dealership Rating
Employee Rating

They're very thorough, but they're very busy so it's kinda hard to get an oil change but we dropped it off and it was ready when we came back. They were honest about it. They were very busy ,so far we More

by John
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Recommend Dealer
Yes
Jun 24, 2026

Tom Wood Subaru responded

John, thank you for sharing your feedback on Tom Wood Subaru. We truly appreciate your patience and understanding. See you next time!

June 12, 2026

Dealership Rating
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Camryn always sent me an update as soon as possible and made sure I had all the details on what was being performed on my car. When I got my car back it was nice and washed. More

by mejacob
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Recommend Dealer
Yes

Other Employees Tagged: Camryn

Jun 12, 2026

Tom Wood Subaru responded

We are so glad to hear that you are satisfied with our service, and that Camryn kept you informed throughout the process. Thank you for choosing Tom Wood Subaru and sharing your feedback!

June 10, 2026

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Employee Rating

They were able to take care of me without an appointment and made sure I was well informed thru the entire process. More

by rjhhanna121
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Todd

Jun 10, 2026

Tom Wood Subaru responded

We're pleased to hear our team kept you informed and got the job done quickly and efficiently. Thanks for your support, from all of us at Tom Wood Subaru!

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