Jerry Zack

Thank You Jerry for all the help you've given us. Its always great talking to you, you explain everything clearly making sure we understand so we can make the right decisions for our car Its always great talking to you, you explain everything clearly making sure we understand so we can make the right decisions for our car More

Report | Print

Since 2010 Jerry has been the service advisor for my Subarus and he's the reason I keep coming back. He is honest, caring, and 100% trustworthy. Subarus and he's the reason I keep coming back. He is honest, caring, and 100% trustworthy. More

Report | Print

Bought our car here and get it serviced here -always helpful, punctual and kind. Jerry’s the best! helpful, punctual and kind. Jerry’s the best! More

Report | Print

I have been coming here for the past few years and continue to come back for the quality of their work, great customer service, and a great waiting area where I can get work done! continue to come back for the quality of their work, great customer service, and a great waiting area where I can get work done! More

Report | Print

Jerry does a terrific job of explaining everything, communicating throughout the process, and ensuring that the work has been done to both his and my satisfaction. I trust Jerry with my car, and that's communicating throughout the process, and ensuring that the work has been done to both his and my satisfaction. I trust Jerry with my car, and that's not a statement I make lightly. I would wholeheartedly recommend Jerry to friends. More

Report | Print

Jerry has been servicing our Subarus since 2008. My Mom thought the world of him and she insisted he service the car every 3 to 6 months whether it needed it or not. He has always been very helpful My Mom thought the world of him and she insisted he service the car every 3 to 6 months whether it needed it or not. He has always been very helpful with any issues we have had with our Foresters, Legacy’s and now my Ascent. More

Report | Print

Absolute satisfaction 100% of the time with the service I receive. Jerry and the team take care of my vehicle as if it was their own. Communicative, thorough, transparent about costs. Will always recommend t receive. Jerry and the team take care of my vehicle as if it was their own. Communicative, thorough, transparent about costs. Will always recommend this dealer and Jerry to any of my fellow Subaru owners. More

Report | Print

Jerry has always made me feel welcome! He has always treated me with respect and professionalism. He is very knowledgeable, listens and makes sure to find me an answer to my questions rega He has always treated me with respect and professionalism. He is very knowledgeable, listens and makes sure to find me an answer to my questions regarding the auto, even if I am not always happy with the answer. He is HONEST and that is much appreciated! He keeps me informed of my upcoming services and an approximate amount they will cost and the time needed for the repair, allowing for me to budget and manage my time approprietly. He customer service is exceptional!! I guess because of his time with Subaru has made him an expert in his field of work. I inquired several years back about the vacation policy with Subaru for its employees and found out it is not much (if I remember correctly it was like 2-3 weeks) for long term employees (not much year after year of working). Jerry is one employee that deserves a sabatical of at least 7 weeks a year as many employees at other companies deserve and GET to take. I am one who gets sabaticals as needed. If I were Subaru and had a fantastic employee like Jerry, I would up my game and I hope Management hears this and takes action, time to re-evaluate your company policy (Good help and loyalty is hard to find). I dont want to ever see Jerry leave because that would mean I would have have to start over with my trust and honesty in another service provider. More

Report | Print

If I could give Jerry a 10 star review I would because he deserves it. This is my 3rd Subaru Outback and I think Jerry has been my service writer since my first or second visit. He knows his cars and his c deserves it. This is my 3rd Subaru Outback and I think Jerry has been my service writer since my first or second visit. He knows his cars and his customers, and I feel like he is always looking out for my best interest. More

Report | Print

I appreciate the service department and end up driving over 35minutes from home to go there. The Advisor Jerry Zack is one of the major reasons. I have tried 2 other Subaru dealerships in the Valley and t over 35minutes from home to go there. The Advisor Jerry Zack is one of the major reasons. I have tried 2 other Subaru dealerships in the Valley and this one had completely work well and does not for ce me to buy anything that can wait until it needs it. More

Report | Print