Jerry Zack | Page 2

My associate rushed me through the inspection. They took out my cabin filter to photograph but then broke it reinserting it so now my air makes a terrible sound. The associate was rushed and dishe They took out my cabin filter to photograph but then broke it reinserting it so now my air makes a terrible sound. The associate was rushed and disheveled and seemed mad that I was there for service. They even told me it would be a 4 to 6 hour wait for a transmission fluid change. More

by stephenrohn Verified Customer Verified Customer

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Excellent place to have service done on your auto. . Jerry Zack has been my service person for 13 years and is a credit to your company. Honest and attentive to your car's needs. . Jerry Zack has been my service person for 13 years and is a credit to your company. Honest and attentive to your car's needs. More

by jeff.nathanson Verified Customer Verified Customer

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Jerry was kind and helpful. Waiting room was nice, but too cold. I waited a long time. Waiting room was nice, but too cold. I waited a long time. More

by shambala Verified Customer Verified Customer

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Great service advisor and the technician provides a video of the actual vehicle initial inspection before the work is started. Checkin and checkout is very smooth. of the actual vehicle initial inspection before the work is started. Checkin and checkout is very smooth. More

by bjh85284 Verified Customer Verified Customer

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I love the service that I have received over the years at the Chandler Subaru. This is the fifth car my husband and I have owned. I’ve even talk a few friends into buying one. The staff is very polite and the Chandler Subaru. This is the fifth car my husband and I have owned. I’ve even talk a few friends into buying one. The staff is very polite and accommodating. Website at time alittle hard to maneuver but I finally get it. Right now we own 2 outback’s. We loved our legacy turbo station wagon but husband was involved in an auto accident and it was totaled. Yes, he had tears in his eyes. More

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I always get a consistent, quality experience from Chandler Subaru. I use them despite living 45 minutes away! Chandler Subaru. I use them despite living 45 minutes away! More

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Even without an appointment they got me back on the road in less than 2 hours. in less than 2 hours. More

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Always great service at this Subaru dealership. I enjoy their waiting room amenities also.ill be bacl I enjoy their waiting room amenities also.ill be bacl More

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Booked an appointment by phone. Arrived there being told there is no record of that appointment. Was brought to Jerry Z and he shows no sympathy or sorry to this situation and didn' Arrived there being told there is no record of that appointment. Was brought to Jerry Z and he shows no sympathy or sorry to this situation and didn't show any willingness to further help. Understand that it was not his fault that the appointment was not successfully booked, but as a service adviser he should at least express sorry to my case at the first place. I was being treated like a random person who want to drop in and pretend I had a appointment booked. All he need to do is just a truly heartful sorry and help me book a appointment which he did none of the two. Some other staff i met was really friendly. Was happy with Subaru supercenter for a long time but this is the first time i'm thinking to switch to a different dealership for my car services if these kind of things happen again. More

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Great customer service. Friendly, helpful and knowledgeable service representative. Keep you inform on the time table. Friendly, helpful and knowledgeable service representative. Keep you inform on the time table. More

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