Jesse Aguayo
Jesse Aguayo at Rusnak/Westlake Audi

Jesse Aguayo

Service Advisor

Rusnak/Westlake Audi

3832 Thousand Oaks Blvd
Thousand Oaks, CA 91362

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64 Reviews
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64 Reviews

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64 Reviews of Jesse Aguayo

November 26, 2025

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Employee Rating

This dealership is excellent through and through from Service Department and working with Jorge and the team or Jon Condron on the Sales side. Incredible attentiveness and production. I would highly reco More

by AAriz1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 28, 2025

Rusnak/Westlake Audi responded

Hello, we're happy you found our staff to be so supportive during your experience here at Rusnak/Westlake Audi. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day! Marin Delgado General Manager mdelgado@rusnakautogroup.com (805) 267-5923 https://www.audiwestlake.com

April 25, 2025

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Buying a car is always difficult, but buying a car through Rusnak/Westlake Audi is a flawless process. Fabian who has welcomed us to the Audi family has truely made buying a car enjoyable. Highly reco More

by Bubs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Fabian Ochoa, Nia Marcos

Apr 27, 2025

Rusnak/Westlake Audi responded

Hello, we're happy you found our staff to be so supportive during your experience here at Rusnak/Westlake Audi. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day! Juan Maldonado General Manager jmaldonado@rusnakautogroup.com (805) 267-5988 https://www.audiwestlake.com

June 13, 2023

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Always outstanding service! I’ve purchased five cars there and have always received superb guidance on my purchases. More

by Niezza
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Ummarino , Carl Seehoffer

April 28, 2023

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Employee Rating

We received by a well kept salesperson. he was very anxious to show us exactly what we asked about More

by popflash
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Adam Ummarino

March 27, 2023

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This is the second time I have leased a car from Audi. I work with Faye and she is great! I love my Audi! Everyone there are so nice and professional. More

by Debbie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Ummarino , Fay Moghadamniafalakdeh

Mar 29, 2023

Rusnak/Westlake Audi responded

Hi Debbie, we are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know! Juan Maldonado General Manager jmaldonado@rusnakautogroup.com (805) 267-5988 https://www.audiwestlake.com

April 29, 2020

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All was good and professional. No issues at all. Would recommend this service center to others. Wait time was appropriate. Thanks for the service. Take care. More

by Ron
Recommend Dealer
Yes

Other Employees Tagged: Carl Seehoffer

Apr 30, 2020

Rusnak/Westlake Audi responded

Thank you for the five-star review. We are glad that you received prompt and efficient service. Please let us know if we can be of any further assistance.

April 19, 2020

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Best customer service always friendly and courteous. I refuse to go to another Audi dealership. Jesse was very kind, professional and easy to communicate with. Did an awesome job overall More

by Monkey16
Recommend Dealer
Yes
Apr 20, 2020

Rusnak/Westlake Audi responded

Hi there, thanks for the kind words with Jesse! We're glad to hear your experience was positive. We appreciate your business and hope to see you again.

April 18, 2020

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Employee Rating

Remembered me. Was efficient and courteous. Good communication throughout the day. Followed up. Careful pleasant driver to my job. Perfect transaction and I look forward to another seamless visit. T More

by Angela
Recommend Dealer
Yes

Other Employees Tagged: Adam Ummarino , Carl Seehoffer

Apr 19, 2020

Rusnak/Westlake Audi responded

Angela, Thank you for taking the time to write a positive review! We are happy to hear that Jesse, Carl, and Adam were able to assist you in another seamless service visit and were able to make the overall experience perfect. Please don't hesitate to reach out in the future if you need any further auto-related assistance.

April 17, 2020

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Employee Rating

Consistently excellent service from the Service Department. Have worked with Audi dealerships across the US and they are amongst the best. Timely, courteous and superb communications on my cars s More

by dmkendall329
Recommend Dealer
Yes
Apr 19, 2020

Rusnak/Westlake Audi responded

Thank you for the great review and we look forward to working with you again.

April 16, 2020

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Employee Rating

I loved this dealership ! They are efficient and I love the friendly and knowledgeable staff. Most importantly they fixed the problems I was having and I felt they really went above and beyond to make my s More

by sandysetup
Recommend Dealer
Yes

Other Employees Tagged: Adam Ummarino , Carl Seehoffer

Apr 17, 2020

Rusnak/Westlake Audi responded

Thank you for the great review. We are happy to know that you enjoyed our services. Let us know if there is anything else we can help you with. We look forward to working with you again.

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