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Rusnak/Westlake Audi

Thousand Oaks, CA

4.9
393 Lifetime Reviews Review Dealership
Legendary Audi vehicle performance and exceptional customer service come together at Rusnak Auto Group's Audi Westlake location. Shop for your Audi or luxury automobile at the premier automotive group in Los Angeles since 1966, Rusnak Auto Group.
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3832 Thousand Oaks Blvd

Thousand Oaks, CA

91362

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Top Reviewed Employees

Jesse Aguayo at Rusnak/Westlake Audi

Jesse Aguayo

Service Consultant Advisor
5.0
Adam Ummarino at Rusnak/Westlake Audi

Adam Ummarino

Service Consultant Advisor
5.0
Carl Seehoffer at Rusnak/Westlake Audi

Carl Seehoffer

Service Manager
5.0
Fay Moghadamniafalakdeh at Rusnak/Westlake Audi

Fay Moghadamniafalakdeh

Sales Consultant
4.4

Latest Reviews

May 16, 2020

"Very non personable sales person"

- DerekL

My wife and I, visited your dealership last Saturday to look at a 2020 SQ5. My 2017 A6 lease is coming to an end so that's why I'm interested in looking at a new vehicle. I spoke with her a few times over the phone before coming down to look at the vehicle. I will admit that we came in towards the end of the day however, her interactions with us left a lot to be desired. She also gave me inaccurate information telling me that Audi, will pay for the remaining payments that we have left which is 8 more payments on our lease. I later found out that Audi, will only pay for the last 3 payments on our lease. I wonder if I would have bought the vehicle Audi, would have later sent me a bill for the other remaining payments?

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Employees Worked With

April 29, 2020

"All was good and professional. No issues at all. Would..."

- Ron

All was good and professional. No issues at all. Would recommend this service center to others. Wait time was appropriate. Thanks for the service. Take care.

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Employees Worked With

April 26, 2020

"As usual excellent service from Adam. Great communication..."

- psyke

As usual excellent service from Adam. Great communication and professionalism. We have two Audi cars that get serviced here. Appreciate the customer service from all.

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Employees Worked With

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