Findlay always provides good service, Jesse was very
professional and friendly. i am very happy with the service
professional and friendly. i am very happy with the service
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by BLSSDINVEGAS
Verified Customer
Verified Customer
Service Price Transparency
Great and fast service, I just wanted to point something
out about the courtesy ride; it now only covers $20 of your ride.
out about the courtesy ride; it now only covers $20 of your ride.
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by MikeLV
Verified Customer
Verified Customer
Service Price Transparency
Oct 09, 2026 -
Findlay Toyota responded
Thank you so much for your awesome feedback, Mike! We love to hear our service was fast and friendly! Also, thank you for your understanding on our new Uber policy as we're thrilled to continue the opportunity to provide our guests with assistance to and from their service appointment's with our Uber voucher's! Take care, drive safe and thank you again for choosing Findlay Toyota Service Department!
My concerns were addressed.
Took a little more time than was expected, but everything covered.
Took a little more time than was expected, but everything covered.
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by Dlawrie75@gmail.com
Verified Customer
Verified Customer
Service Price Transparency
Great customer service from staff who answered the phone
when I made my appointment to Jesse who was my service representative
when I made my appointment to Jesse who was my service representative
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by Chuck
Verified Customer
Verified Customer
Service Price Transparency
Scheduling was easy and didn't even wait long to have
someone come to speak to us when we arrived. Service was quick. Appreciate the free coffee/tea/water while we waited. Everyone was professional and f
someone come to speak to us when we arrived. Service was quick. Appreciate the free coffee/tea/water while we waited. Everyone was professional and friendly. We will always bring our vehicle for service.
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by NOAHDELAROSA
Verified Customer
Verified Customer
Other Employees Tagged:
Jesse Guadarrama
Oct 12, 2026 -
Findlay Toyota responded
Thank so much for the awesome feedback, Noah! We're delighted to know you loved your service visit, and we appreciate your support. Always here when you need us!
Everyone there at the dealership were very friendly and
polite to me. I like the coffee and hot chocolate machines.
polite to me. I like the coffee and hot chocolate machines.
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by JTHARTIG
Verified Customer
Verified Customer
Other Employees Tagged:
Jesse Guadarrama
Oct 09, 2026 -
Findlay Toyota responded
Thank you for this awesome review, John! We're over joyed to hear you loved your service and your stay in our service department! Take care, drive and thank you again for choosing Findlay Toyota Customer Service!
My experience was very straightforward, Jesse made sure I
was comfortable and he was very attentive to all my concerns about my beautiful BZ. He made sure everything was taken care of promptly.
was comfortable and he was very attentive to all my concerns about my beautiful BZ. He made sure everything was taken care of promptly.
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by russetdib
Verified Customer
Verified Customer
Other Employees Tagged:
Jesse Guadarrama
Oct 08, 2026 -
Findlay Toyota responded
Hi Fany! Thank you so much for the kind 5-star review! We're thrilled to hear that our service team member, Jesse took great care of you and your vehicle. Providing proficient service is always our top priority! We look forward to seeing you for your next maintenance visit and thank you again for choosing Findlay Toyota Service Department!
Everything was explained well.
Didn't feel pressured into any unnecessary repairs. Repair costs where less than expected
Didn't feel pressured into any unnecessary repairs. Repair costs where less than expected
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by garywithe
Verified Customer
Verified Customer
Other Employees Tagged:
Jesse Guadarrama
Just passing thru but needed an oil change.
Fit us in and wait was just what they predicted. Friendly service and work was fine!
Fit us in and wait was just what they predicted. Friendly service and work was fine!
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by NONE37
Verified Customer
Verified Customer
Service Price Transparency
Jul 04, 2026 -
Findlay Toyota responded
Wonderful news! We're thrilled to learn our team handled your impromptu service with ease and efficiency! We appreciate you hope to see you when you return to Vegas in the future!
I am extremely disappointed with my experience at your
dealership. Throughout the purchasing process, I encountered poor customer service and a rude, unprofessional attitude from members of your staff. Wh
dealership. Throughout the purchasing process, I encountered poor customer service and a rude, unprofessional attitude from members of your staff. What should have been an exciting experience became frustrating and stressful. In addition, mistakes were made during the vehicle purchase process that have now caused significant issues with registering my new vehicle through the DMV. Because of these errors, I am unable to complete the registration process, which has created unnecessary inconvenience and concern. I expected a higher level of professionalism, communication, and attention to detail from your dealership. I would appreciate prompt action to correct these mistakes and resolve the registration issue as soon as possible. I hope management takes this feedback seriously and works to improve both customer service and the accuracy of its sales and documentation processes.
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by GLADYSH46
Verified Customer
Verified Customer
Other Employees Tagged:
Jesse Guadarrama
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