Jesse Horne | Page 4

We purchased a used Mercedes Benz with low miles and loads of warranty remaining and we also purchased an extended warranty. At the time we were told that also told 2 complementary oil changes were incl loads of warranty remaining and we also purchased an extended warranty. At the time we were told that also told 2 complementary oil changes were included. So my check engine light came on a week ago and a day or 2 later my husband got this email photos are enclosed stating it was time for my oil change. We call make an appointment for this and tell them my check engine light is on. Yes they say we will do a diagnostic test while you are here for the oil change. I drive 2 hours to my appointment when I arrive I'm informed that that email is a scam!!! And I'm about the 3rd customer to come in with the same email. So the manager says they will not do the complimentary oil change. But will be happy to check in the engine light. Came back and said they can't because it has to be changed with a MB computer systems. So I drove a total of 4 hours for a car wash. Unbelievable! More

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I found them to be very courteous. And attentive to the customers very pleasant people, staff and technicians And attentive to the customers very pleasant people, staff and technicians More

by wayemelvyn Verified Customer Verified Customer

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I'm very impressed with the quality of service and understanding of the sales experience of the personal. Everyone was nice and friendly. My salesperson was and is very nice. understanding of the sales experience of the personal. Everyone was nice and friendly. My salesperson was and is very nice. More

by doris.kinsler0 Verified Customer Verified Customer

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Dealership was very professional and efficient. Vehicle was detailed and clean. Instructions were very clear. Vehicle was detailed and clean. Instructions were very clear. More

by jorgensen163 Verified Customer Verified Customer

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Excellent customer service best service experience ever with my Land Rover LR4 The entire service team from the shuttle service all the way through the service manager everyone was friendly they cared and with my Land Rover LR4 The entire service team from the shuttle service all the way through the service manager everyone was friendly they cared and took great care of us. More

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