Jesse Martins
Jesse Martins at Greenway Kia West

Jesse Martins

Service Advisor

Greenway Kia West

3407 West Colonial Dr
Orlando, FL 32808

4.7
256 Reviews
4.7

256 Reviews

Write a Review

256 Reviews of Jesse Martins

August 22, 2026

Dealership Rating
Employee Rating

Very Good ? ? Great service, efficiency, honesty, good prices—in short, I’m always very well taken care of. More

by janine_pzo
Recommend Dealer
Yes

Other Employees Tagged: Jesse Martins

Aug 22, 2026

Greenway Kia West responded

Thank you! We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Greenway Kia West.

Aug 22, 2026

janine_pzo responded

Attentive, helpful, honest in my work—in short, very good.

Aug 22, 2026

janine_pzo responded

Great service, fast turnaround, and good prices.

Aug 22, 2026

janine_pzo responded

Honest

Aug 26, 2026

janine_pzo responded

Very Good service , jesse is really helpful

August 22, 2026

Dealership Rating
Employee Rating

Very good service is the only maintenance I go to very frequently and kind help. More

by antoniorhenry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 22, 2026

Greenway Kia West responded

Knowing our service has become your go-to maintenance choice means a lot to our service team. We’re glad we could provide the kind, attentive care you appreciate for your Kia Sorento.

August 18, 2026

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Employee Rating

I came in due to my 2025 Kia Sorrento shutting off and on but also one of my tires had a heat ring. Jesse was pleasant to work with and very personable. He conducted himself in a very professional manner and More

by VALERIE2004PRYOR
Recommend Dealer
Yes

Other Employees Tagged: Jesse Martins

Aug 19, 2026

Greenway Kia West responded

Our service department appreciated the opportunity to address the shutdown issue and inspect the tire on your Kia Sorento. Knowing that Jesse’s professionalism and attention put you at ease and ensured everything was taken care of means a lot to us. We look forward to assisting you again.

August 17, 2026

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Employee Rating

Im hoping that the repairs are completed and correct. Because if this new car breaks down again im giving up on kia this is my 3rd car with issues in less than a year the track record isn't good More

by JOALEXANDER1168
Recommend Dealer
Yes

Other Employees Tagged: Jesse Martins

Aug 19, 2026

Greenway Kia West responded

Thank you for your 5-star review and for sharing your concerns. We understand your frustration with past vehicle issues, and we're glad we could assist with your recent repair experience. We appreciate your trust and hope the repairs provide the reliability and peace of mind you deserve moving forward.

August 12, 2026

Dealership Rating
Employee Rating

The service was good and completed within one day. I got a rental to run my errands. Service rep Martins was amazing ! More

by PFHOME.19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 12, 2026

Greenway Kia West responded

Your note about the rental car making errands easy highlights our focus on convenience. Hearing that our service rep provided excellent support and had your Kia K5 back on the road in a day means a lot to us.

August 08, 2026

Dealership Rating
Employee Rating

Personalized attention, Jesse provided a great service and information about my future maintenance needs. It was a really great experience. More

by DANIELCELTAS
Recommend Dealer
Yes

Other Employees Tagged: Jesse Martins

Aug 08, 2026

Greenway Kia West responded

Knowing that Jesse’s personalized attention and his guidance on future maintenance needs made your service visit so positive means a lot to our service team. We’re glad the service on your Kia Forte felt both informative and personal.

August 07, 2026

Dealership Rating
Employee Rating

Everyone I talked to was very helpful They explained everything with details so I could understand better More

by nelsonrivera776
Recommend Dealer
Yes

Other Employees Tagged: Jesse Martins

Aug 07, 2026

Greenway Kia West responded

Your note about our detailed explanations shows our service team values clear communication. Our team is pleased we could explain everything clearly during the service on your Kia K5.

August 01, 2026

Dealership Rating
Employee Rating

Professional, curtious, easy to talk to and everyone was friendly I’d go back with all my vehicles More

by BSOPOCY0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 01, 2026

Greenway Kia West responded

Thank you for trusting us with your Kia Telluride. It’s great to know our team made your visit so friendly and professional. We look forward to servicing all your vehicles in the future.

July 29, 2026

Dealership Rating
Employee Rating

Jesse told me exactly what was wrong and the price He even got it lower than initial quote I'm from LA and it was my daughter's car He took all that into consideration and did exactly what he told us Ser More

by VAUGHNS
Recommend Dealer
Yes

Other Employees Tagged: Jesse Martins

Jul 29, 2026

VAUGHNS responded

Jesse told me exactly what was wrong and the price He even got it lower than initial quote I'm from LA and it was my daughter's car He took all that into consideration and did exactly what he told us Service work was phenomenal and on time by the minute I will never work w/ anyone else but Kia West and Jesse You'll are a ten in my book

July 20, 2026

Dealership Rating
Employee Rating

The gentleman who drives the shuttle car was very professional and on point. He picked me up even though he had to skip lunch and it was close to quitting time. Excellent customer service, both drop More

by BELLBRENDA0525
Recommend Dealer
Yes

Other Employees Tagged: Jesse Martins

Jul 21, 2026

Greenway Kia West responded

It’s wonderful to hear our shuttle driver delivered attentive service despite the timing. Thank you for trusting us with your Kia and for sharing your positive experience.

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