No issues.
Told me what was priority recommendations and secondary recommendations. Provided a driver to take me back home as well which I appreciated.
Told me what was priority recommendations and secondary recommendations. Provided a driver to take me back home as well which I appreciated.
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by JENNINGSCLEVE
Verified Customer
Verified Customer
Other Employees Tagged:
Jesse Martins
Oct 23, 2026 -
Greenway Kia West responded
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
How all dealerships should be.
Sweet, professional, great at communication, empathizing and willing to help
Sweet, professional, great at communication, empathizing and willing to help
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by CHANTELHERRING27
Verified Customer
Verified Customer
Other Employees Tagged:
Jesse Martins
Oct 21, 2026 -
Greenway Kia West responded
Thank you for the five-star rating and for noting our team’s friendly demeanor, clear communication, and supportive approach. Knowing you felt supported and informed during your Kia Sportage service means a lot to Jesse and our service department.
Jesse was very, very professional a d caring he realized
that I didn't understand what was really wrong with my car and took time to explain everything to me and then my son. He me no promises, just wanting
that I didn't understand what was really wrong with my car and took time to explain everything to me and then my son. He me no promises, just wanting us to understand the what's, the mights, and really very customer service friendly overall, because we were definitely confused and I was scared not knowing and understanding.
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by Pudge1960
Verified Customer
Verified Customer
Other Employees Tagged:
Jesse Martins
Oct 21, 2026 -
Greenway Kia West responded
Thanks for sharing about your experience with Greenway Kia West. We appreciate your business and hope to see you again soon!
Oct 19, 2026 -
Pudge1960 responded
Jesse is a very good customers service agent
He believes in making you understand everything about what is going on, he was very compassionate to our needs as if it was his car
I wish I had him for the sale rep. He is very details in all aspect of making sure we understood everything, I hope that he is there the next time when and if we need assistance
Good service, and Jesse is the best Great job and the
wait time was fair.
wait time was fair.
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by REINAREYESPACHECO
Verified Customer
Verified Customer
Other Employees Tagged:
Jesse Martins
Oct 14, 2026 -
Greenway Kia West responded
Knowing that Jesse provided great service and that the wait time was fair means a lot to our team. Thank you for trusting us with your Kia Soul.
Excelente servicio atención del personal muy profesional
muy buen diagnostic gracias
Muchas gracias por su labor
muy buen diagnostic gracias
Muchas gracias por su labor
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by EBRACHO14
Verified Customer
Verified Customer
Service Price Transparency
Oct 12, 2026 -
Greenway Kia West responded
Knowing you appreciated our professional attention and thorough diagnostic means a lot to our service team. Thank you for the five-star rating and for trusting us with your Carnival Hybrid.
Awesome ecellent Awesome excellent experience very
respectful and understanding my needs would recommend the service department
respectful and understanding my needs would recommend the service department
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by osceolafc
Verified Customer
Verified Customer
Other Employees Tagged:
Jesse Martins
Oct 08, 2026 -
Greenway Kia West responded
Your note about feeling respected and having your needs understood during the service on your Kia Telluride is exactly how we want every service visit to feel. Knowing you would recommend our service department means a lot to us.
A a a a a a a a a a a a a a a a.
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by JUSTINCCODY99
Verified Customer
Verified Customer
Service Price Transparency
Sep 22, 2026 -
Greenway Kia West responded
Delivering transparent pricing, fast turnaround, and clear communication is our standard at Greenway Kia West, and I will be sure to share your kind words with Malcolm Mahogany. Our Kia service center Winter Garden drivers rely on is dedicated to providing top-tier automotive care backed by certified Kia mechanics Orlando owners trust. We look forward to seeing you again for your next scheduled maintenance or your next vehicle purchase.
Joel Hernandez
Service Manager
Exceptional customer service.
Very kind. Explains everything perfectly Took very good care of me and my car
Very kind. Explains everything perfectly Took very good care of me and my car
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by MANIACIX40
Verified Customer
Verified Customer
Other Employees Tagged:
Jesse Martins
Sep 13, 2026 -
Greenway Kia West responded
Your mention of our clear explanations shows our service team’s focus on transparency. Knowing you felt exceptionally cared for during the service on your Kia Optima is truly rewarding.
Jesse was so helpful and made sure I understood
everything that was being done on my van. He explained everything in detail. Thanks Jesse!
everything that was being done on my van. He explained everything in detail. Thanks Jesse!
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by CASSANDRASTAR37
Verified Customer
Verified Customer
Service Price Transparency
Sep 04, 2026 -
Greenway Kia West responded
Your mention of Jesse’s detailed explanations highlights how our service team aims to keep you informed. Knowing that you felt confident about every step of the service on your Kia Carnival is truly rewarding.
Very Clean and fast all the reps were friendly and
smiling get your service at kia
smiling get your service at kia
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by KBELONGE856
Verified Customer
Verified Customer
Service Price Transparency
Sep 03, 2026 -
Greenway Kia West responded
Our service team is delighted you found our facility clean and your Kia K4 serviced promptly. Knowing you felt welcomed by our staff means a lot to us.
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