Jesse Smith
Jesse Smith at Matthews Ford
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Jesse Smith

Finance Manager

Matthews Ford

175 E Main St.
Norwich, NY 13815

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5.0
19 Reviews
5.0

19 Reviews

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19 Reviews of Jesse Smith

April 25, 2024

Dealership Rating
Employee Rating

Luke was all over it, emailing me on his days off, getting the truck warmed up and ready for a test drive before I even arrived at the dealership on 4/19, he was ready for me at every turn. His dedica More

by ryan.kappauf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Eichler, Ed Zimmerman , Luke Perrin 5 stars

March 05, 2024

Dealership Rating
Employee Rating

What a fantastic sales experience! Mike was knowledgeable and very prompt with all my questions. Financing was quick and easy, they even got my payment reduced! Thank you Matthews! More

by jmendolia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Lindenmuth, Mike Grant

Mar 07, 2024

Matthews Ford responded

Hi, We’re so glad to hear you had a great experience with Mike! Thank you for your business and the great review!

February 20, 2024

Dealership Rating
Employee Rating

I feel the team was honest and straight forward. I would have liked to get more for my trade in but u realize my sales person had nothing to do with that. More

by cowgrledup34
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Martin

Feb 27, 2024

Matthews Ford responded

We're glad to hear overall you had a good experience with us and our Team! We appreciate your business and feedback.

January 08, 2024

Dealership Rating
Employee Rating

its always a pleasure doing business with Matthews ford sales and service is always great More

by deichler0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Lindenmuth, Dan Eichler

Jan 30, 2024

Matthews Ford responded

Thank you for the great review!

January 02, 2024

Dealership Rating
Employee Rating

Ramsey’s was great! Super friendly and helpful. We will be back! Jesse was great as always as well! Thanks guys! More

by adonlin008
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Lindenmuth , Ramseys Gonzalez

Jan 30, 2024

Matthews Ford responded

We're glad to hear our Team took great care of you! We appreciate your business and the perfect review!

December 10, 2023

Dealership Rating
Employee Rating

My wife and I have purchased and leased 16 vehicles from Mathews ford in Norwich absolutely the best More

by GLADD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 15, 2023

Matthews Ford responded

Thank you for your continued business! We truly appreciate your business and the perfect review!

October 26, 2023

Dealership Rating
Employee Rating

Great service in a timely manner with competitive pricing. Professional and courtesy staff. Thank you. More

by bob.hagenbuch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 30, 2023

Matthews Ford responded

Hi Bob- Thank you for choosing Matthews to service your vehicle and the great review!

October 18, 2023

Dealership Rating
Employee Rating

Nice service. Would recommend for others. Should ask before adjusting all the driver settings is the only downside I saw. More

by mcardozo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 24, 2023

Matthews Ford responded

Thank you for your business and feedback!

October 18, 2023

Dealership Rating
Employee Rating

Everyone there was very knowledgeable and courteous. They answered all of my questions and welcomed me to the Matthew's family. Luke was my salesman and he doesn't show on the list but 5 stars to him as More

by jgoulette
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Lindenmuth , Luke Perrin

Oct 24, 2023

Matthews Ford responded

We're so glad to hear you've had great experiences with our Team! We truly appreciate your business and the perfect review!

October 06, 2023

Dealership Rating
Employee Rating

Very friendly employees. They worked hard to get me the truck I needed. Very helpful More

by Jay.straight
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Lindenmuth , Luke Perrin

Oct 17, 2023

Matthews Ford responded

We're so glad to hear you had a great experience with our Team! We appreciate your business and the great review!

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