Jesse Watkins | Page 2

Homero is wonderful! Overall, we had a good experience with your dealership even though we were disappointed with the final lease agreement monthly payment having been mis Overall, we had a good experience with your dealership even though we were disappointed with the final lease agreement monthly payment having been misrepresented. We had expressed interest in a 12k mile per year/36k mile 3 year lease, and the sales person provided us with numbers based upon this only to retract his calculations stating the numbers were based on a 10k mile/yr lease. At no time did we ever express this was our desire and even confirmed via telephone conversation with same sales person that these numbers were based on a 12k mile/yr lease. When we showed up the following day to sign the papers, the same sales person presented us with higher payments explaining the original payments reflected a 10k mile/yr lease despite having confirmed they were based on a 12k miles yr/36k miles 3 yr lease the day prior. Other than that, we are happy with the vehicle and especially happy with Homero Quinonez whom showed nothing but professionalism, excellent vehicle knowledge, friendliness, consistency, and integrity throughout our interactions. More

Report | Print

Surprise new car day!! We had only come to compare Las Vegas Subaru prices with Reno Subaru prices. All of the Reno staff were friendly, knowledgable and understanding of t We had only come to compare Las Vegas Subaru prices with Reno Subaru prices. All of the Reno staff were friendly, knowledgable and understanding of the apprehension involved in buying a car. The price we were given was lower than Vegas with an additional package option...so we bought a new car. Our salesman Tom was great to work with and very down to earth in his approach, which we appreciated. We are loving our new purchase. More

Report | Print

Great buying experience They made the experience quick, easy, and stress free. They helped me get the best deal possible. I never felt pressured to buy more than what I was They made the experience quick, easy, and stress free. They helped me get the best deal possible. I never felt pressured to buy more than what I was looking to buy, but I was given options of everything in the class of car I was interested in. More

Report | Print

Super Customer Service Rob Canadian listened to our needs, was actively engaged in finding the right car, and supported us throughout our purchase of a 2017 Subaru Forester! Rob Canadian listened to our needs, was actively engaged in finding the right car, and supported us throughout our purchase of a 2017 Subaru Forester! More

Report | Print

I am more than pleased with my experience The team at Lithia Reno Subaru are wonderful to work with. I did not feel pressured and feel that all of my questions were answered. Everyone works re The team at Lithia Reno Subaru are wonderful to work with. I did not feel pressured and feel that all of my questions were answered. Everyone works really well together at the dealership and I left feeling good about my purchase. I would highly reccomend this dealership and Michael Lien was excellent to work with. More

Report | Print

It's great. Everything was great. Part department and service department guys were really kind and helpful. Price also reasonable. I am very satisfied and strong Everything was great. Part department and service department guys were really kind and helpful. Price also reasonable. I am very satisfied and strongly recommend this shop. More

Report | Print

Excellent service This was the first 6,000 mile service. The estimated time for the oil change, tire rotation, and inspection was about one hour. The service was comp This was the first 6,000 mile service. The estimated time for the oil change, tire rotation, and inspection was about one hour. The service was completed before that and I waited in a comforatble service area. The service advisor, Brandy Fallscher, was extremely friendly , informative, and made sure the whole experience was pleasant. She succeeded. A great representative for the Lithia Service Dept.. More

Report | Print

Buying experience I have purchased 54 vehicles in my car by lifetime. Buying at Lithia Subaru is the best customer service I have received. They will go the extra m I have purchased 54 vehicles in my car by lifetime. Buying at Lithia Subaru is the best customer service I have received. They will go the extra mile to make sure you have a satisfactory experience More

Report | Print

Lithia Subaru Forester Outstanding, comprehensive and professional guidance given to me by Mr Jesse Watkins and manager Mr Randy Goldman from start to finish -- trading in m Outstanding, comprehensive and professional guidance given to me by Mr Jesse Watkins and manager Mr Randy Goldman from start to finish -- trading in my used vehicle and purchasing my new Forester Suv. This was by far the best car sales experience ever -- and I have bought vehicles in Maryland, California and Texas. Kudos and thanks to Jesse and Randy! More

Report | Print

Great price and. to do business with. Kept me well informed I am. Very pleased with the price and the quality of service Everyone I dealt with was very concerned about the quality of service. There were only I am. Very pleased with the price and the quality of service Everyone I dealt with was very concerned about the quality of service. There were only positive surprises. Nothing. Negative. Pleasant and personable staff. More

Report | Print