Jessica Benoit | Page 2

No follow up. I texted the service advisor if a loaner would be provided and no response. Few days later, got a text saying she was out. No follow up on when the c I texted the service advisor if a loaner would be provided and no response. Few days later, got a text saying she was out. No follow up on when the car was going to be done. No pre-explanation on the final cost of the service. Everything about it the experience was reactive and not proactive More

by jdlee2000cny Verified Customer Verified Customer

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Excellent service reasonable price. Very knowledgeable. No more to say. This takes too much time Very knowledgeable. No more to say. This takes too much time More

by monahan0 Verified Customer Verified Customer

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Always great, they know how to take care of their clients needs from sales to service, and parts! needs from sales to service, and parts! More

by raminsalem Verified Customer Verified Customer

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The place is clean and the people all seem very interested in their job. I have never had a bad experience. interested in their job. I have never had a bad experience. More

by manpackfn Verified Customer Verified Customer

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Excellent service and communication Sorry. I'm really busy Will definitely continue to work with The Luxury Collection I'm really busy Will definitely continue to work with The Luxury Collection More

by markimmel Verified Customer Verified Customer

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I am very satisfied with the experience . Very clear and timely communication . I’d highly recommend them to everyone Very clear and timely communication . I’d highly recommend them to everyone More

by nadeemyousaf99 Verified Customer Verified Customer

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very nice work and great job ? ? and the Manager his name Henry Escano was very good and Jesica Excellent job ? and the Manager his name Henry Escano was very good and Jesica Excellent job More

by rmdanganan5247 Verified Customer Verified Customer

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Overall excellent service, Jessica communicated very well and kept me informed on the progress of the work being performed. She also provided written information on her recommendations which was helpful in t and kept me informed on the progress of the work being performed. She also provided written information on her recommendations which was helpful in the decision making process. I have 100% confidence when leaving my vehicle there. More

by diaz99 Verified Customer Verified Customer

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It took two weeks for them to confirm the problem with the car and I only received information when I asked. I didn't receive an explanation for why one of my concerns wasn't fixed as requested, and only the car and I only received information when I asked. I didn't receive an explanation for why one of my concerns wasn't fixed as requested, and only learned why when I read the service receipt. This is the first time a dealer has ever returned my car to me with an empty gas tank. A new problem occurred on the drive home which will require yet another trip to the dealer. More

by lbleonarduzzi Verified Customer Verified Customer

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Outstanding customer service, friendly staff, and very quick to respond. Very good response time to issues and troubleshooting problems and helpful with automation of invoices and documents quick to respond. Very good response time to issues and troubleshooting problems and helpful with automation of invoices and documents More

by elmashni Verified Customer Verified Customer

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