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Jessica Colon
Jessica Colon at City KIA of Greater Orlando

Jessica Colon

BDC Manager

City KIA of Greater Orlando

9550 S Orange Blossom Trl
Orlando, FL 32837

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4.5
31 Reviews
4.5

31 Reviews

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31 Reviews of Jessica Colon

September 16, 2025

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Employee Rating

Always exceptional service. They go above and beyond to help get you in and out quick. Done right the first time. Definitely recommend. More

by DANIELJMURPHY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Preston Negron, Myles Wong, Edison Cordero, Jesenia Garcia, Cole Cloutier, Brenda Ayala, Ivan Merchan

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Sep 16, 2025

City KIA of Greater Orlando responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing City KIA of Greater Orlando, we look forward to having you as a valued customer for many years to come!

September 11, 2025

Dealership Rating
Employee Rating

Extremely likely the best dealer recommended at 100%,thank you for your service on time More

by Giovanni Esquilin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Preston Negron, Luis Arraiz, Edison Cordero, Jesenia Garcia, Vanessa Sanchez, Brenda Ayala

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Sep 11, 2025

City KIA of Greater Orlando responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 12, 2025

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Employee Rating

I recommend this dealership I have 3 new Kia’s from this dealership and still coming back for more More

by DEEEDEEE5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Preston Negron, Orlando Da Silva, Luis Arraiz, Edison Cordero, Maximiliano Ercolani, Jesenia Garcia, Vanessa Sanchez , Carlos Castillo, Erick Disla

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Aug 12, 2025

City KIA of Greater Orlando responded

Thank you for your kind review! It is an honor to have your confidence and loyalty, and we look forward to continue providing you with the same 5-star service in your visits to come!

July 28, 2025

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Employee Rating

The service provided by City KIA of Greater Orlando has impressed me positively since the first moment I walked into the store six months ago to trade in my Toyota RAV4 for a KIA Sportage. The last time I More

by celiopereira61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christian Melo

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Jul 31, 2025

City KIA of Greater Orlando responded

Celio, Thank you for your time and review. We appreciate hearing feedback from customers like you! We are so pleased to hear that we have been able to provide you with quick and convenient vehicle repair services. Your complete satisfaction is our #1 goal! Should you need anything else, please do not hesitate to call.

July 17, 2025

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Employee Rating

It Was a very good experience, everything was so fast and the workers are so kind full More

by Sebaschsan2@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samer Ezzi

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Jul 17, 2025

City KIA of Greater Orlando responded

Hello, Thank you for sharing your experience with us! We are pleased to hear that your vehicle service was A+ and hassle-free!

June 29, 2025

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Employee Rating

I've been ripped off. Left without a vehicle for 14 days. Also parts offered, are not dependable by sales or management. More

by Jose Aulet
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Maximiliano Ercolani, Vanessa Sanchez, Brenda Ayala , Sebastian Gomila, Elsa Rivas

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June 26, 2025

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Employee Rating

Just a very long wait time other wise everything thing else was great Jay was great More

by artheritage.ah
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 01, 2025

City KIA of Greater Orlando responded

Hello, Thank you for your time and feedback. We are delighted to hear that your vehicle service was a pleasant one just had a issue with the service duration. We understand your concerns and frustration and would love to speak to you, give us a call at our dealership and ask for the Manager. We would love to help you.

June 12, 2025

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Employee Rating

I had an awesome experience at City Kia, so much so that I bought a second vehicle 2 days later! Awesome team there! More

by Bluice620
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ivan Merchan , Carlos Castillo, Eric Welsh

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Jun 13, 2025

City KIA of Greater Orlando responded

Bluice, Thank you for sharing your experience with us and thank you for your loyalty to our dealership. We are delighted to hear that our sales team was able to provide you top-notch customer service that you returned within 2 day, Wow Congratulations!

June 11, 2025

Dealership Rating
Employee Rating

Awesome team here. Treated me right and listened to what I wanted and needed. I will definitely recommend to anyone in the market for a new car. More

by Bluice620
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ivan Merchan , Carlos Castillo, Eric Welsh

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Jun 12, 2025

City KIA of Greater Orlando responded

Bluice, Thank you for providing us with a review of your experience at- City KIA. We are delighted to hear that we were able to match you with the right car and within the price range you were looking for.

June 11, 2025

Dealership Rating
Employee Rating

Ivan was very attentive and showed great attention to detail. He listened and explained everything well. He is friendly and customer focused. I’ve been in the customer service field all my life for over More

by juanena47
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ivan Merchan , Carlos Castillo, Eric Welsh

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Jun 12, 2025

City KIA of Greater Orlando responded

Juan, We appreciate you taking the time to write this great review. Painless and efficient visits are what we aim for, so it is pleasing to hear that Ivan took such great care of you. Enjoy your new vehicle and we look forward to seeing you in the future.

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